Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 40,630 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 10th August 2025

Heather

Blane650

Lesley

3225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Never received items bought, unable to contact them, never got a refund. Please beware this company don’t get scammed. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻”

Helpful Report

Posted 2 years ago

“Am waiting for email to say when my order will be delivered”

Helpful Report

Posted 2 years ago

“Terrible contact service. Could not redeem my voucher. Was told to contact merchant, which I did, and was told I had to pay more money. Tried to contact wowcher, which is near impossibility, so have now angrily given up. Lost my money, but more angry at the lack of help from wowcher or merchant. Order number42964517”

Helpful Report

Posted 2 years ago

“I purchased a spa day through wowcher with an expiry of 19th October. I tried to use the voucher 3 weeks ago and have been told it expired even though my confirmation clearly states I had until the 19th October to redeem it. I have tried numerous attempts to contact the customer service team with them either ignoring me or being rude via what's app. Wowcher have treated me appaulingly with no respect or compassion and have been unwilling to offer help with my complaint. I would just like a refund for being mislead into buying a voucher with false confirmation details. The voucher wasn't redeemable because of an error on your part not mine. I will not be buying from you again!”

Helpful Report

Posted 2 years ago

“I bought a spa experience on Wowcher but the spa was unavailable during the voucher dates. "No problem" I thought because I'll just get a refund. I must have misread the terms and thought an automatic refund comes through 14 days after the voucher expires if not redeemed, so I waited. It turns out I was wrong and I should have requested the refund within 14 days - my mistake. But I asked Wowcher for a refund and explained the situation. They were unsympathetic and unwilling to refund the money even though I got nothing in return and it cost them nothing. I had to argue a case and only got Wowcher wallet credit. They also applied the wallet refund before I confirmed I'm ok with that. The customer service agents were very rude. I think it's terrible that a large company won't just refund what is a small amount to them, but considerable for the average customer. They could easily have given a refund if they wanted to (a simple bank transfer even), but instead chose to keep a hold of the money in some form. I also only had ONE WEEK to use the wallet credit they added, giving me very little choice and flexibility. I would strongly advise people to avoid them.”

Helpful Report

Posted 2 years ago

“No delivery date available or real correspondence. Not had a delivery as yet. I don't care for vouchers to redeem. The product l ordered is the reason l purchased or should l say want to purchase.”

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Posted 2 years ago

“ITS A SCAM I HAVE PAID £150 FOR MATTRESS INSTEAD OF SENDING ME MATTRESS THEY ISSUE VOUCHER AND THEN CHARGE ANOTHER £20 FOR SHIPPING VERY DISSAPPOINTED FROM TEHM”

Helpful Report

Posted 2 years ago

“I purchased a Bannantyne voucher from wowcher. I was sent a email that clearly states that the redemption date is the 29th October 2022. When I tried to use the code it had expired, so I contacted customer services. Mary told me that it had expired even though i was within the timeframe. I therefore asked for a refund as I would have redeemed the voucher if the correct redemption date had been on the email. Her response was to end the chat I am now going to dispute the transaction with my credit card compny.”

Helpful Report

Posted 2 years ago

“Hi please avoid at all costs buying anything from wowcher. I’ve just been ripped off £85 spa treatment for 2 because they’re stating it’s expired even though I’ve an email stating it’s valid till 29th of October. Their customer service is appalling and clearly their website doesn’t work. AVOID AT ALL COST.”

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Posted 2 years ago

“Faulty item received and they not provide "send back" label. AVOID. I am not using anymore because two items bought and both not ok. Fair enough for me.”

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Posted 2 years ago

“Still haven’t received order, expected delivery date now passed, Wowcher have washed their hands of the order and say to contact the supplier and they can’t give any further updates… wow indeed”

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Posted 2 years ago

“I bought a tablet with a case for my great grandsons birthday it never worked i tryed to return it for a refund but was told i couldn't return it i payed over £50 with case plus delivery i am disgusted with the way ive been treated all i get on the tablet when switched on is everything in Chinese will not change i would suggest that anyone should bither buying 1 i will never shop on here again”

Helpful Report

Posted 2 years ago

“I WAS FOOLED THINKING THAT THE DELIVERY WOULD BE FREE IF PURCHASED THE ITEM. SO I DID AND LATER FOUND OUT THAT I HAVE TO PAY ANOTHER £9.50 TO GET MY ORDER DELIVERED. If you think this is an Ethical way to do business, I think you are very Deceiving and not TRANSPARENT. ZERO out of 10 Ratings.”

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Posted 2 years ago

“I tried to order windchimes from you. Gave all my details. At the last minute ‘oops something went wrong’ and I couldn’t continue the order. So I found an alternative on e-bay which have been delivered. Then noticed you had taken £18.99 out of my account. I have nothing to show for my £18.99 and would appreciate a refund please”

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Posted 2 years ago

“tress completely non supportive. How can anyoe say this is worth 750 quid must be p****d. Total and absolute rubbish. Do not be deceived by photos.”

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Posted 2 years ago

“Awful service if you are not satisfied with your purchase. Avoid.”

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Posted 2 years ago

“Do NOT use this useless company. They messed my order up and you can’t speak to a human being. Everything is done through email and WhatsApp and every time you message or email them it’s the same automated message you get back every time. I’m still having issues now trying to get my money back and it’s been nearly 2 weeks. 110% never use this company.”

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Posted 2 years ago

“Robbed me with the postage as not advertised with the item I bought which was good value, but spoiled by p&p”

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Posted 2 years ago

“I have been trying to return 2 x deck chairs which i ordered for my mum who has terminal cancer. They came broken and were very flimsy. You cannot contact customer service by phone. Only by WhatsApp. After multiple conversations i get put through to Buyer Empire who arrange collection however i reiterated the address as it was delivered to my mums address. I replied thank you and the advisor replied "hm" which is slang for high maintenance. This company is a joke. I will not be buying again from them. I own a business my self and if i spoke to my customers like that i would not have any business. I wasn't even rude and been polite throughout. Very angry and stressed sorting it out at a difficult time within our family.”

Helpful Report

Posted 2 years ago

“AVOID AT ALL COSTS!!! I bought 11 adult tickets to South Lakes Safari Park but didn’t realise printing them was mandatory. When I arrived at the zoo, the guy serving me said he could pricematch the tickets and he would take the codes so that it could be matched with Wowcher and then I’d be able to get a refund. However getting hold of Wowcher is a mission in itself, after 4 days I finally got a response - that no refund would be applied as the merchant had refused it. She then rudely told me she was sorry I wasn’t happy but she was ending the chat. I’ve written an official complaint and 2 days later got another one line response - no refund once purchased. I’ve spoken with the zoo who have confirmed they have not refused the refund and have actually emailed Wowcher on my behalf. Still nothing. I will take this further but one thing is for sure I will NEVER use Wowcher again. Aside from any of this they advertise a 14 day refund no quibble guarantee…..but they do not honour this or seem to even want to acknowledge it. An absolute disgrace.”

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Posted 2 years ago

Wowcher is rated 4.6 based on 40,630 reviews