Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

“Bought a voucher for comedy club covent garden.. could not redeem voucher.. lost money”

Posted 2 weeks ago

Thank you for your feedback, I'm sorry to hear of your experience, If you need any further assistance please get back to us with the below email address. cs@dealhelp.co.uk Many thanks, Wowcher.

Posted 2 weeks ago

“Ordered 10th may it's now 18th may n no email parcel or anything”

Helpful Report

Posted 3 weeks ago

Thanks for your feedback, we are sorry to hear about your experience, Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 3 weeks ago

“Was abit confused at the start regarding having to redeem a voucher didn’t understand why I couldn’t just check out then coned into signing up to a cash bound then the thank god I read it as it’s a subscription of 18 per month (don’t want it) only wanted the product I order hence I’ve cancelled it effective immediately wasn’t impressed about it just hope my product comes but iam reluctant to order anything else”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 month ago

“Still waiting for my mattress”

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Posted 4 months ago

Thank you for your review. I am sorry to hear that. I am afraid this Wowcher voucher was not redeemed in time and therefore no delivery was arranged. If the voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase, however I will refund credit to your Wowcher account as a gesture of goodwill. This is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 4 months ago

“Supreme Asset was incredible in helping me reclaim my $203,000 investment from a scam platform. Their professionalism and expertise were evident throughout the process, providing clear guidance and regular updates. They worked tirelessly to ensure a successful recovery, and I couldn’t be more grateful for their help. I highly recommend them to anyone facing a similar situation. Contact them at 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐨𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖 𝐟𝐨𝐫 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞.””

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Posted 4 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 4 months ago

“No email for delivery date?”

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Posted 5 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 5 months ago

“Thogught I paid for item. Very confusing. When I went to redeem said couldn't deliver to my postcode?”

Helpful Report

Posted 5 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the reply. Many Thanks Wowcher Team

Posted 5 months ago

“I paid to extend the time I could take to use this voucher as a gift not impressed it was the same date on actual advert”

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Posted 5 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 5 months ago

“I ordered Christmas lights via Wowcher meant to be delivered within 5 days. Ordered 1/12/24 items are being shipped from china . Extra £5.99 charge on top of price! And not expected till 17/12/24 . This is definitely last time I use Wowcher .. nothing they advertised is as it seems .”

Helpful Report

Posted 6 months ago

Thank you for your feedback, I'm sorry to hear of your experience, We can confirm this order is still currently within the 8 working day delivery period and is due to be delivered by 12th Dec 2024. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 6 months ago

“I bought an item , it was not delivered and gave me credit instead of refund , not willing to buy any more .”

Helpful Report

Posted 6 months ago

Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher

Posted 6 months ago

“Just received my foot warmer, it was stated it has different heat settings etc. It does not have this at all, there is a small heat pad you plug in inside”

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Posted 6 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 6 months ago

“Thought l was getting a bargain so bought two Karchers for windows. Was let down by having to pay for two deliveries. The same happened when l bought two advent calendars. Won't be buying 2 or more items from Wowcher again”

Helpful Report

Posted 7 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 7 months ago

“I've placed an order it says something about redeeming a voucher, do I need to do this for my order to go through if so I don't know how to do it”

Helpful Report

Posted 7 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team Thank you for your feedback

Posted 7 months ago

“Very confusing - not sure if I’ve bought the item as all I’m getting is voucher offers -”

Helpful Report

Posted 7 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 7 months ago

“I haven't received it yet! Cannot find out how to resolve issue.”

Helpful Report

Posted 8 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team Thank you for your feedback,

Posted 8 months ago

“Poor explanation on redeeming voucher for 2 of the same item. Had to pay twice for delivery as there was no way of getting both items delivered together, disappointing!”

Helpful Report

Posted 8 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 8 months ago

“Thought the offer was great at a fantastic price, so bought 2 of them. Absolutely gutted that I had to pay for the items to be shipped separately at £9.99 each item. But yet they both arrived at the same time by the same delivery driver. Can’t say I’ll use Wowcher again if that’s the case all the time!!”

Helpful Report

Posted 9 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 9 months ago

“The discount code I purchased was not advertised correctly and was very misleading. The information was also poor, however, I thought for £5 it was worth a try. I ended up contacting Wowcher and the customer service started off well, however, when asked for a refund, not so much. I will be careful if I use Wowcher again.”

Helpful Report

Posted 10 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 10 months ago

“I bought some steel shelving for the garage but yet to receive them so cannot comment on product. My experience in buying them was challenging. First could not redeem the wowcher on my mobile phone due to logging in problems. Then successfully logged on using my laptop and redeem the wowcher. Unfortunately the extra 10% was not added. I complained and wowcher said as l already redeemed the wowcher they could not add the discount on. They only offered 10% off my next purchase. That is no good to me now is it. So overall experience not good.”

Helpful Report

Posted 10 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 10 months ago

“I am satisfied. I bought 2 beach chairs, the description did not mention the delivery fee. I was angry because the postage cost £19.99.”

Helpful Report

Posted 10 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 10 months ago

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