Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

“i had trouble i didn't receive my goods then they kindly gave me credit”

Posted 3 days ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 2 days ago

“Wowcha ok, But unable to access the One Education course for the French language course, I've tried clicking onto their course link just put wont let me, not had a reply ? Please credit my account to redeem another course , not happy,”

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Posted 3 weeks ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 3 weeks ago

“The prices are good but since deciding I wanted to book a certain experience on a certain day, it’s been many hours and I have no certainty it’s going to have been booked.”

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Posted 4 weeks ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks, Wowcher Team.

Posted 3 weeks ago

“Deceptive about delivery. That should be advertised before you buy.”

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Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Many thanks, Wowcher.

Posted 4 weeks ago

“They have some great products at great prices but they need to be more transparent with the pricing of any postage as more and more products now want postage in addition to the advertised price.”

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Posted 1 month ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks, Wowcher Team.

Posted 1 month ago

“I was a little annoyed that the delivery fee wasn't included until the item is paid for and voucher redeemed as it was another £40”

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Posted 1 month ago

Hello, We can confirm that postage is charged on a per voucher basis. You can locate this information on your voucher under the 'Important information' section, as well as under 'The Fine Print' section of the deal advert at purchase.

Posted 1 month ago

“Some pretty good deals to have. However when we chose three plants which were redeemed from the same company we were charged for three separate delivery charges, don’t think that is fair.”

Helpful Report

Posted 2 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 2 months ago

“I thought gift voucher would be sent straight away . When I looked it said I would receive it by 14 th April, it was needed for the 5th . A bit disappointed n”

Helpful Report

Posted 2 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 2 months ago

“Very disappointed don’t answer message can not get a reply”

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Posted 2 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 2 months ago

“Too complicated to redeem vouchers I’ve bought two things and you’re only sending me the voucher for one. I should be getting a voucher for EuroMillions for tonight. I feel like it is a bit of a con as I haven’t received the other so I spent £20 unnecessarily”

Helpful Report

Posted 2 months ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 2 months ago

“Don't know anything about Wowcher l am just hoping l am not being charged anything for this l don't know any about it, its news to me”

Helpful Report

Posted 2 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 2 months ago

“Have only just placed order and was disappointed that after purchasing item for 59.99 when you redeem the voucher I had to pay 19.99 for delivery so the item wasn't such a bargain after all. £20 for a delivery is a complete rip off. I would t have ordered had I known but by the time you arrange delivery you have already purchased the item. Hopefully I will be pleased with the item when it arrives,”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 2 months ago

“Redeeming the voucher was painful. Says you can redeem via email but have to do it via the app. When you click on the link to redeem you lose access to the voucher code! Then checkout at Softkeycart failed with an SQL error so had to register with Softkeycart, login and then go through checkout again. Kaspersky activated, but instead of 1 device for 3 years it was 3 devices for 1060 days (instead of 1095).”

Helpful Report

Posted 3 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 3 months ago

“Not bad but if i order items in 1 basket why should i pay delivery for individual item i order”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 3 months ago

“Easy to order but not easy to cash in the Wowcher.”

Helpful Report

Posted 3 months ago

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue inspiring you with great deals. Many thanks, Wowcher Team

Posted 3 months ago

“Wowcher deals are good till you pay and then when you go to arrange delivery they hit you with expensive delivery costs”

Helpful Report

Posted 3 months ago

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue inspiring you with great deals. Many thanks, Wowcher Team

Posted 3 months ago

“I love Wowcher and use it quite a lot. Great products and great prices. Usually l don't have any problems with redeeming my vouchers but l have been unable to redeem it today. I just keep getting a message saying " Sorry, but we can't find that deal " So not very happy about this!”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Many Thanks Wowcher Team

Posted 3 months ago

“Wasn’t expecting an admin fee at the end of transaction as it’s an online deal unsure what this would be for when I have to contact the venue to book. Good deal however”

Helpful Report

Posted 3 months ago

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue inspiring you with great deals. Many thanks, Wowcher Team

Posted 3 months ago

“Not clear when product is arriving and dont want a voucher code its unclear how to skip this”

Helpful Report

Posted 3 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 3 months ago

“Offers are great but the website payment system could be improved. Trying to contact wowcher isn't straightforward you have go round the houses to be told to contact them via WhatsApp but once you get a reply it's dealt with quite quickly”

Helpful Report

Posted 3 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 3 months ago

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