Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

“Cant redeem the voucher easily”

Posted 2 days ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 day ago

“Took ages to redeem. Confused at best”

Helpful Report

Posted 3 days ago

Thank you for your review! As I can see your voucher is redeemed now, We can confirm this order is still currently within the 5 working day delivery period and is due to be delivered by 8 Oct /2025 Please note: Saturday and Sunday are not working days. Many thanks, Wowcher Team

Posted 2 days ago

“I got a bit confused when I had to screenshot voucher on my phone as I was ordering using my laptop.”

Helpful Report

Posted 4 days ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 3 days ago

“I've bought 2 bookings, one a 4* sunborn yacht: 3 course dinner, paid £89.48,the other I don't know but the amount of £84.48 was taken from my account?and I haven't received any vouchers?”

Helpful Report

Posted 5 days ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 4 days ago

“System too complicated. There is only billings address and no delivery address.”

Helpful Report

Posted 1 month ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 1 month ago

“Overall quite good except dates on Wowcher’s site said voucher only valid for dates which had already passed, so I called the supplier to cross check and they confirmed correct dates.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 month ago

“I was a regular customer for many years but angry at the fact one minute I had £60 pound credit andespite being on an extended period it then disapeared.Then I bought an item that I can’t use because it’s instructions are all Japanese,despite me requesting in English so I can’t use the item.Then customer service are hard to get through to and not always help ful.I would like an explanation on both orders.Ps I’ve recently paid for a spa day @banatyne ,it would be a kind gesture to give me credit towards it.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 month ago

“I am quite confused by the fact that I haven’t received any confirmation of my payment for my stay.”

Helpful Report

Posted 1 month ago

Good Afternoon, Please redeem the wowcher How to redeem: To redeem with the merchant, simply copy and paste the link below into your browser, entering your full wowcher code when prompted. Please print your wowcher and take it with you. https://www.redeem-with-us.co.uk/39716058/3RPM8S-CHQX8G Please ensure that you provide a phone number so that we can contact you regarding approaching bookings. Check in from 2pm Check out by 11am many Thanks, Wowcher

Posted 1 month ago

“Quirky site. Can be useful when you understand its rules”

Helpful Report

Posted 2 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks, Wowcher.

Posted 2 months ago

“Struggling with the Redeem Voucher”

Helpful Report

Posted 2 months ago

Good Morning Andy, As I check the wowcher is redeemed Please allow up to five working days for standard delivery after redeeming. Many Thanks, Wowcher

Posted 2 months ago

“The process of buying the wowcher was effortless however when redeeming the wowcher I’m told the code has expired I’m waiting to hear back from the vendor”

Helpful Report

Posted 2 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 2 months ago

“Fast and efficient but delivery price high”

Helpful Report

Posted 2 months ago

We can confirm that postage is charged on a per voucher basis. You can locate this information on your voucher under the 'Important information' section, as well as under 'The Fine Print' section of the deal advert at purchase.

Posted 2 months ago

“Haven’t received my voucher”

Helpful Report

Posted 2 months ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 2 months ago

“keep getting E-mails about cashback that i did not sign up for.”

Helpful Report

Posted 3 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 3 months ago

“Good value product but not too clear on associated delivery charges until after purchase.”

Helpful Report

Posted 3 months ago

Hello, We can confirm that postage is charged on a per voucher basis. You can locate this information on your voucher under the 'Important information' section, as well as under 'The Fine Print' section of the deal advert at purchase.

Posted 3 months ago

“i had trouble i didn't receive my goods then they kindly gave me credit”

Helpful Report

Posted 3 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 3 months ago

“Wowcha ok, But unable to access the One Education course for the French language course, I've tried clicking onto their course link just put wont let me, not had a reply ? Please credit my account to redeem another course , not happy,”

Helpful Report

Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 4 months ago

“The prices are good but since deciding I wanted to book a certain experience on a certain day, it’s been many hours and I have no certainty it’s going to have been booked.”

Helpful Report

Posted 4 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks, Wowcher Team.

Posted 4 months ago

“Deceptive about delivery. That should be advertised before you buy.”

Helpful Report

Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Many thanks, Wowcher.

Posted 4 months ago

“They have some great products at great prices but they need to be more transparent with the pricing of any postage as more and more products now want postage in addition to the advertised price.”

Helpful Report

Posted 4 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks, Wowcher Team.

Posted 4 months ago

Wowcher Reviews