Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 40,637 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 10th August 2025

Heather

Blane650

Lesley

3225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Horrible experience”

Helpful Report

Posted 3 years ago

“Ordered a memory foam mattress and received a poor quality spring mattress. Was nothing as described! After going back and forth with the company. Wowcher customer experience did nothing even after I opened up a grievance with them. I kept getting cut off from the online chats as they didn’t want to respond to me. Worst customer experience ever! I wouldn’t buy from them ever again!”

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Posted 3 years ago

“Didn’t work, and after charging no life in it. Waste of money.”

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Posted 3 years ago

“This company had disgusting customer service . I ordered towels over 7 weeks ago and still haven’t arrived . As I paid via PayPal I tried to claim my money back but PayPal says wowcher state I am paying for a wowcher code only in their terms not goods so therefore they don’t have to refund me . You can only communicate through watsapp app to wowcher and they take over 24 hours to respond to a query and it’s a robot . When they do it’s useless no help . They said 2 weeks ago my goods have been dispatched still no towels in the tracking doesn’t say it’s been dispatched ..I have made it clear I want a refund now not the goods . However they do not listen .”

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Posted 3 years ago

“Order not received yet”

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Posted 3 years ago

“rubbish site!! where to pay? X see an invoice? X change order? X”

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Posted 3 years ago

“Bought an item on 25 October. No mention that the item was to be shipped from China. Here we are nearly 3 weeks later still no item. Shipping tracking suggests the item has made it to the USA. Item was purchased as part of a birthday present, hoping the item may now arrive in time for Christmas as birthday was last weekend. I guess the moral of the story is do not purchase items unless they are advertised as UK stock (unless you are prepared to wait a long time for delivery)”

Helpful Report

Posted 3 years ago

“So just bought a v-shaped pillow. Advertisment and order page stated £7.99 ..... Paid £9.18 after applying a voucher code and then had to pad the £2.99 postage fee.... So why was my order £1.17 more than stated cost? Can find no mention of additional costs in fine print”

Helpful Report

Posted 3 years ago

“I was given a delivery date of on or before. The item is still yet to come, the "trusted seller" Renew Electronics are now saying delivery is 7-10 days, which is not what was advertised or advised or I would have looked elsewhere. Despite this the item has still not been sent. I was given a tracking number which states Royal mail are still yet to receive the item, also delivery is £9.99 but they still couldn't deliver it on time? It's been like this for over a week now! I will never use Wowcher again and will avoid Renew Electronics like the plague!”

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Posted 3 years ago

“Keeps cutting out all the time so unable to use it, also come with the plastic body work damaged from screw being put on to tight witch it comes like this nothing I have done”

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Posted 3 years ago

“Ordered shoes 9th October….. STILL waiting for them, merchant says order being shipped please be patient!!!! Would not recommend to anyone at all”

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Posted 3 years ago

“I don’t know why this offer is still available as when you try to buy it says it cannot find the offer so you cannot redeem! When you tell Wowcher this, they keep your money & give you credit note! It’s robbery!!”

Helpful Report

Posted 3 years ago

“The most horrendous customer service I’ve ever experienced. False advertising of items; they don’t check sellers they use. Ordered Halloween costumes with a stated delivery date. Items arrived 17 days after the stated delivery date (not expected, stated), and 31 days after ordering. Appalling. Needless to say it was well after Halloween. Company based in China and didn’t even post until after Halloween! They knew exactly what they were doing and it was misleading and false advertisement. Breaking consumer rights act law. I’ve now requested to return the items for a refund as we don’t need them and they are ignoring me. Wowcher don’t care. Honestly, to anyone reading this, save your time, money and energy and never shop through wowcher! use Groupon instead!”

Helpful Report

Posted 3 years ago

“9/11/2021 Roses still not received from July order”

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Posted 3 years ago

“Takes payment but doesn't deliver to my address but can't speak to anyone about getting a refund. They quick to take the money off me but not able to speak to someone about getting the money refunded. 🤒”

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Posted 3 years ago

“I ordered the Xmas tree advent calendar last year it didn’t state plated and all bits came with a hallmarks on the jewlery and wasn’t untill it all started turning my daughters fingers wrist and neck green I realised it was all plated I messaged Wowcher but was nothing they could do it’s a waste of £20 to be honest”

Helpful Report

Posted 3 years ago

“COULD NOT REDEEM MY VOUCHERS AS TECHNICAL FAULT! LIVE CHAT USELESS!! WHATS APP NO REPLY AT ALL!! FINAL POINT IS EMAIL AS NO TELEPHONE NUMBER TO CONTACT BUT STILL AWAITING A REPLY. WILL NOT BE USONG THIS AGAIN AS I CANNOT REDEEM AND WILL PROBABLY LOOSE THE BOOKING AS THEY CANNOT BE BOTHERED TO REPLY AND SORT OUT”

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Posted 3 years ago

“Sorry I have knot received my order”

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Posted 3 years ago

“Complete thieves. Ordered items from them but never received them. Their customer services are automated so you get repeatedly hung up on when you try to reach them. All they say is we are just a voucher company - contact the vender. No responsibility and no concept of accountability or customer service.”

Helpful Report

Posted 3 years ago

“I agree when everything goes well there are good buys , but , The Wowcher code I received was not recognised when link was followed . I reported via WhatsApp messenger as there appears to no other way of contact (poor) on the 4th Nov advised to wait 24/48hrs and try again . Have tried again to no avail . Contacted Wowcher , yet again and been offered same advice ! 24/48hours . Extremely poor customer service .”

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Posted 3 years ago

Wowcher is rated 4.6 based on 40,637 reviews