Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 40,633 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 10th August 2025

Heather

Blane650

Lesley

3225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wowcher don't tell you that after you have ordered you have to then redeem the voucher and pay postage. I ordered plants which when I checked on the suppliers website were considerably cheaper. Complete con this company. So check prices around before you take up one of their so called bargains.”

Helpful Report

Posted 3 years ago

“I ordered 2 paddle boards, I only received 1 of the 2 I ordered not to mention of the one I did receive the foot leash is missing. Also there's not a number to call and speak with anyone, still waiting on their reply through email...”

Helpful Report

Posted 3 years ago

“Dec 2021 bought voucher for both parents Christmas as we do every year-called to ask for an extension as they had to be used before Feb...yes no problem as long as its before End April.. duly noted and adhered to- check out of hotel on the Sunday am - codes not longer valid , expired Feb , had to pay the full amount (after already paying for vouchers). trip cost me £700 for a 2 night stay - have tried all week to resolve this with Wowcher who now deny they said this - worst experience and a nightmare to get anyone to type any sense on Whats app **only way to communicate with them* - never again will i use Wowcher , worst and most expensive experience , BEWARE!”

Helpful Report

Posted 3 years ago

“Further to my earlier review regarding refusal to pay my refund into my bank account, I am happy to say that within 48 hours of contacting Paypal, my money has been returned to its rightful place. Don't give up, contact the source of payment if you're havng problems. I will never use wowcher again.”

Helpful Report

Posted 3 years ago

“Yes a real ‘daylight robbery’ company. AVOID AT ALL COSTS. Absolutely zero customer services. A complete con. No doubt they operate within the law, just… but never the less a scam. I wanted a product costing £69.00 and the wanted £29.00 postage and package. So I didn’t complete the order. THEY TOOK THE MONEY ANYWAY ! If that’s not fraud I don’t know what is - voucher or no voucher .”

Helpful Report

Posted 3 years ago

“STAY AWAY , STAY CLEAR. This is a con, rip off. No chance of ever getting a refund. No refunds, no contact telephone number. A scam I purchased a item for £23.99 Next thing I know I was charged £23.99 again £4.99 VIP Wowcher customer £7.99 delivery Thats a grand total of £60.96 No customer service number No reply A whats app contact (automated) which then quotes you are VIP member and you will get a response with 24 hours.... Absolutely a disgrace and con. This is the worst site ever. STAY CLEAR OF WOWCHER. The site will bombard you with emails and spam messages. This is horrendous. Avoid these rip off merchants at all costs Everything. Overcharged, no customer service . Only through whatsapp. No telephone number. They whatsapp you and close the complaint before you can reply. They respond within 24 hours but will not wait or give you any time frame as to when they will message you. The worst ever company to deal with.”

Helpful Report

Posted 3 years ago

“These guys don't even deserve 1 Star. I bought the wrong gaming computer for my son for Christmas and when I tried to get a refund they refused so I had to use on it on wowcher 'deals'. This £220 credit was put in my 'Wallet' but after a period of time they steal the money from you. What a horrible company! They are supposed to bring happiness into peoples live but they just create misery. Keep and eye on the clauses and what ever you do, don't buy the wrong thing!”

Helpful Report

Posted 3 years ago

“Bourght 4 items 3 of which never turned up been getting correspondence from text by wowcher but sadly 4 weeks later I still have got nowhere no goods no refund....I will be buying from Amazon from now on”

Helpful Report

Posted 3 years ago

“I paid for another voucher when I thought I was redeeming the first voucher - I wanted it refunding to PayPal the source of payment but instead put as wowcher credit - wowcher took so long to deal with my query that it was past 14days when I chased it & response was it couldn’t be done as outside the 14 day period - so I had to spend another £269 credit that I couldn’t afford in order not to lose my money - will never use them again & will urge others not to either”

Helpful Report

Posted 3 years ago

“Shocking customer service. Purchased a memory foam matress from this company they charged extra for delivery then refused to deliver. I am trying 3 weeks to get my refund. Instead I've been messed about. Screen shots of conversations edited by their agent. Waited 48 hours on a reply only for them to then ignore me again. I will never use them again.”

Helpful Report

Posted 3 years ago

“If I could select -0 stars I would, this is a totally unprincipled company, they make it as difficult as possible to contact them, they have no intention of providing anything that resembles customer service. I purchased a brewery tour for my husband, there was no expiry date on the gift voucher, when he came to book on the 11th April we were informed the voucher had expired. After waiting in a WhatsApp queue for over 24 hrs I finally spoke to what I can only assume was robot, it told me the voucher expired on 9th April and I, as the buyer, should have made sure the voucher was used in time as they do not print the expiry date on the gift voucher. When I asked for contact details to make a complaint I was instead sent a message asking me how I would rate their service, sadly the word I would use to describe their service wasn't in the list!”

Helpful Report

Posted 3 years ago

“up to 25% off airport lounges wow! Cost of lounge with voucher at Birmingham £26.55. Without voucher £29.50. So saving nowhere near 25% and when you take in the cost of the voucher £2.50 the net saving 45p. WOW!”

Helpful Report

Posted 3 years ago

“I bought same two toys same time. Needed pay twice for delivery. Delivered same delivery man both toys same time... NEVER AGAIN.”

Helpful Report

Posted 3 years ago

“Wowcher's Whatsapp Customer Service is terrible. I pay for VIP (which they sneakily hid on a previous order - I didn't choose it. £4.99) service to have people end conversations in the SAME MINUTE they connect to me and also not answer the issues I bring up. Avoid this company. If you see a deal on there, contact the hotel/company directly instead. I've had two of their vendors admit that they always get complaints about people who work with WoWcher.”

Helpful Report

Posted 3 years ago

“DO NOT deal with this company. They sell you tickets with a minimum time in the destination, then the merchant offers you flights that mean you do not get the minimum time in the location as “no other flights available”. Then I offer to pay more & funny enough the flights become “available”. So to meet the minimum time in the location as per their T&C’s, I need to pay another £300! I don’t think so. What a thieving company! Not happy & no refund offered! Said I need to deal with Travelolo, Travelolo said I need to deal with Wowcher!”

Helpful Report

Posted 3 years ago

“Very poor would never buy again off this website when going to order your item there’s a box already ticked for some random vip package that no one wants and by the time you purchase your item it’s too late your stuck with a vip pass with no use of it. Bang out of order”

Helpful Report

Posted 3 years ago

“free delivery yes well no had to / delivered on time NO /whop do you contact for update Wocher NO the merechant no idea who that is would I use again a big fat NO”

Helpful Report

Posted 3 years ago

“Tried to cancel my order, got put through to a 'bot' that informed me someone would be in touch within 24hours. A day later still no contact, still holding my money. So much for No quibble-Money back guarantee! They make it as hard as possible to get in touch with them! Fobbed off by a 'bot'. Seems indicative of this company. Let the Buyer beware!”

Helpful Report

Posted 3 years ago

“Yasmin shaikh I brought some flowers but without my consent you took money for a vip membership that I didn’t ask for, nor did know about until I queried a discrepancy with the price now no one is coming back to me”

Helpful Report

Posted 3 years ago

“ordered an item of wowcher and i did not like it had to wait for a whatsapp reply to tell how to send the item back i then did as they asked an sent the item back to them they acknowledged that they had received it back but i never got a refund off them opened a case with resolver and they kept asking me if i would like a replacement or a refund i kept telling them i would like a refund and still kept asking me the same question they had no intention of giving me a refund they kept the item and the money, they have the worst customer service i have ever experienced. I am an elderly disabled man in my eighty's and feel very cheated!!!”

Helpful Report

Posted 3 years ago

Wowcher is rated 4.6 based on 40,633 reviews