Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 40,633 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 10th August 2025

Heather

Blane650

Lesley

3225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I DO NOT RECOMMEND!!!!! I do not recomment using their website for deals. Whatever you buy is bad quality. The only thing was interesting me where restaurant deals, but during covid i could not redeem my voucher and i have got no refoud or option to buy another deal. Gibbs,the customer person was like a robot, answering no refound, no refound. This way you lost customer and i will share my disatisfaction with everyone i know. Groupon has better deals and way better customer service.”

Helpful Report

Posted 3 years ago

“I booked a spa day for myself and my daughter as a treat. Went to book it and it was 18 plus only. My daughter is not 18 so we cannot use the voucher. There was information in the fine print to state this. I have been offered a wowcher credit for half the value.”

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Posted 3 years ago

“avoid Neo 6L electric pressure cooker the guarantee is non existent as they do not provide repair services.”

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Posted 3 years ago

“Woucher is the very worst experiance I have ever had on line. we waited ages for our order to arive. The slippers we ordered were not at all suitable and there was not any opertunity to return them. They were much too narrow and not at all what we expected. We could not understand what all this Woucher stuff was about. the whole experiance was a nightmare and we will never buy anything from Woucher again. We still have the slippers and other people are as disgusted as we were.”

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Posted 3 years ago

“At this moment in time I am going to lose £299 to this company as trying to contact them is nigh impossible. I love giving good reviews but in this case I have no hesitance in saying if there’s a problem, you’re on your own. Very very angry and disappointed 😢”

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Posted 3 years ago

“14 days by law doesn't apply to them ! They still refuse to refund! Just wallet credit! ?? Bought 2 mystery Weekender holiday till I read reviews and decided to back off and requested my money back! Cause the sale ended I had to email Weekender holiday for approval, they didn't responded(another s..tty company) and had to chase Wowcher 8times on what's up and still no results. Absolutely incompetence! Will definitely complain cause my rights by law have been broken! Stay away of them 2”

Helpful Report

Posted 3 years ago

“I bought a product and when it arrived it was not what I bought. Then I contacted customer services. Customer services only gave me a run around. It ended I cannot return as I live in Ireland. And I'm still waiting on a refund for a mistake the wowcher did by sending out the wrong item. I will not be buying fro you again.”

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Posted 3 years ago

“Asked for a refund. Declined. Asked for them not to send me e-mails even though I unsubscrider still getting e-mails!!!!! Am royally hacked off!!!!!”

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Posted 3 years ago

“AVOID-DO NOT USE THIS SITE!! FALSE AND MISLEADING DEALS!! HIDDEN EXTRA CHARGES, TERMS & CONDITIONS. (not even in their fine print). PLEASE BEWARE!! I purchased a deal in October, for my mothers 80th birthday. It was A pamper package for two with three treatments each and a light lunch at Portland Hill Spa, Southport. It did not say, to check the merchants website for any extra charges, or terms and conditions. I tried to book a day for my mother and I, only to find that the voucher could only be used at 9.30am or 4.30pm daily, & extra at weekends (how is a light lunch included at these times, you tell me!!) also extra charges for robes & slippers. I find this absolutely disgusting, it did not mention this on the original advert. After contacting wowcher several times for a full refund, they have only given me a wowcher credit on my account to use and not a cash refund, so i would able to take my mother somewhere else for her birthday. Because it had gone over their 30 day cancellation policy they can not give me a cash refund. The voucher could be used within 4 months, therefore how would anyone become aware of these hidden extras, (within their 30 day policy) it only came to light when you go onto the merchants website to book your deal, which should have been an enjoyable day. After reading many complaints on here and on trustpilot ,for all different types of deals, it seems i am not the only customer who has been left disgusted and upset from using wowcher. I will certainly not be using ever again. Please avoid at all costs and read all reviews on here and trustpilot.”

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Posted 3 years ago

“Bought GPS trackers for my dog to find the range is only 25 metres and although it will mark the last place it was within range, obviously dogs move around, so absolutely unfit for purpose. Completely misleading details on wowcher”

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Posted 3 years ago

“I ordered some items and these have not been delivered and I still cant get to speak to anybody or have a reply to my email as to why. I also found out a DD was set up for a monthly payment to be apart of a discount shopping supplier which I did not ask for. This has been closed down but my purchased items remain lost in the big world some where and no signs of a refund. Never use again”

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Posted 3 years ago

“I have bought voucher which the company have false advertised the accomadation in Barcelona beware of this and do not buy five star trip to Barcelona says its five star the reviews pictures are of dirty hotel room and really bad reviews contacted woucher to be dealt threw robot what’s app machine disgusting 240 pound lost now which was a birthday surprise I am so sad disappointed I trusted this site shouldn’t be allowed to do this was never sent email with codes so had to log in and redeeem them and of course then u can’t get ur money back to br told the hotel u clicked isn’t available well that’s the only reason I bought it not for another hotel I didn’t like I am so angry I am going to the paper this company shouldn’t be allowed to operate on that site disgusting”

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Posted 3 years ago

“Selling rubbish products for more money then they are worth!!!!”

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Posted 3 years ago

“I recently purchased 2 x Zoom teeth whitening vouchers, when I called company to redeem these, I was told that they have no dealings/offers with Wowcher/Groupon! I have been trying to contact Wowcher to obtain a refund but your customer service process is ridiculous! Your Whatsapp automated chat is unbelievably useless. I most definitely won't be using Wowcher again & will be going out of my way to NOT to recommend to family/friends.”

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Posted 3 years ago

“I bought a medium dog bed it was flat as a pancake wouldn't buy again.”

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Posted 3 years ago

“Please avoid this rip off company , I ordered A neck massager over two weeks ago arrived and did not work , I contacted Wowcher customer services to provide details to them requesting a video , the video got provided then they wanted date of purchase , Wowcher code , again next e mail a photo of the product , done all the above to the customer service under the name of Stacey going back and requesting all the above all over again , iv asked for a refund numerous times and exchanging e mails for over two weeks , the latest for me to return the item And I will have to pay the cost of postage . Unbelievable, the customer service is appalling I didn’t realise it would go back and fourth on e mails over a faulty item I had ordered . I will never order off this company again after being a customer for many years and to then try and get a refund for a faulty item and the stress of all the e nails avoid this company . They are trying all shapes not to refund me the item and keep repeating on The e mails the sane things over and over .. my review score is 0 out of 5 .. treat customers this way they never return ..”

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Posted 3 years ago

“Booked a weekend break in Rome going from Gatwick. When we tried to confirm the arrangements we were told we would fly out of Luton and back to Gatwick - totally ridiculous!!! We were offered the chance to fly in and out of the same airport for an extra charge - this would have doubled the cost of the break - horrible!! We tried to cancel but Wowcher effectively said all deals are final. When we tried to call the operator back there was no answer. We were taken in by a complete con - please do not use Wowcher - it will either cost you a lot more money or you will lose your money!!! The operator is called Weekender Breaks - avoid them; they will cost you money!!!”

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Posted 3 years ago

“Absolute scam artists! How this company is still allowed to trade I will never know after reading all the 1 star reviews. They lack any sort of professionalism or standards of customer service. They are impossible to get hold of. There is no clear complaints procedure on their website. Quick enough to take your money but half their deals don't even exist, the Wowcher codes aren't recognised or they expire within days of purchase and you are left out of pocket with no way of claiming it back or speaking to a real person. Reported them to Trading Standards also.”

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Posted 3 years ago

“Still waiting for a order that i paid for”

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Posted 3 years ago

“This website is a proper con , they lyre you to buy something highlighting attractive deals and when u buy it and want to return , they ask you to pay for postage . I was asked to pay a postage to completely irrevalent item sent to me . Contacted customer services 3 times about this none of them could help me . It's a very very poor delivery from their side.”

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Posted 3 years ago

Wowcher is rated 4.6 based on 40,633 reviews