Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 40,852 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 5th October 2025

Elizabeth

Angel

Shohid

Susan

3561

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Do not ever use this service as it is a legalised scam operation, took my money for a bed then had the bare faced cheek to charge extra for delivery that never turned up, no means of getting in touch with a real person, I will not let this go as this is legalised theft.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“3rd class service. No refund after 2 months”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Bharti. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email #119160, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“I want to contact them but the email no longer exists and the generic voicemail on the phone is full. How do I contact them? Not impressed.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Charlotte. I am so sorry to hear you had a bad experience and for any inconvenience caused. If your issue persists, Please can you contact us directly with details using https://help.wowcher.co.uk/ and search 'contact'. Many thanks

Posted 2 years ago

“ALERT ‼️ Before you redeem your voucher do confirm the delivery charge because they charge around £7-10 for standard delivery, and if you think of cancelling they only offer voucher not your full refund, fraud company 👎”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Marzan. I am so sorry to hear you had a bad experience and for any inconvenience caused. We can confirm this has now been resolved. Please login and review your voucher status and any correspondence. Delivery charges & times are always shown in advance of purchase on each listing, please review the information under the heading 'The fine print' Many thanks

Posted 2 years ago

“Customer service is impossible to reach!! First time using the company. The wowcher deal I purchased had hidden delivery fees, I have been attempting to cancel/get a refund for the product before I redeem it. However, it is impossible to get in contact with them I have tried every way possible. AVOID this company at ALL costs unless you are 1000% certain you won’t need to cancel, refund or need any assistance in general.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Becky. I am so sorry to hear you had a bad experience and for any inconvenience caused. We can confirm this has now been resolved. Please login and review your voucher status and any correspondence. Many thanks

Posted 2 years ago

“fake suppliers and this fu....g is promoting to fake suppliers .....this company should be black listed......and pls guys dont buy anything from them...one of the worst service i had ever faced in my entire life.......”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Tapan. I am so sorry to hear you had a bad experience and for any inconvenience caused. If your issue persists, Please can you contact us directly with details using https://help.wowcher.co.uk/ and search 'contact'. Many thanks

Posted 2 years ago

“Purchased good for Christmas, they did not arrive. Asked for the money back , it was refused and put into a wallet. Ordered in the last day of walker terms and no money in wallet. Over £300 is a lot to lose and I want wowcher to give extra time for me to spend my hard earned money.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Thompson. I am so sorry to hear you had a bad experience and for any inconvenience caused. We can confirm this has now been resolved. Please login and review your voucher status and any correspondence. Many thanks

Posted 2 years ago

“hiding the charge of delivery till you have to reedem the item then charging people twice for delivery for buying two of the same thing .. will never order again Groupon is %2000000000 better”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. I am so sorry to hear you had a bad experience and for any inconvenience caused. Delivery charges & times are always shown in advance of purchase on each listing, please review the information under the heading 'The fine print' Thank you however for your feedback. Many thanks

Posted 2 years ago

“You still have my £27.99, I’ve tried on several occasions to get my money you just ignore me. Very angry. You have stolen from me.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Damian. I am so sorry to hear you had a bad experience and for any inconvenience caused. We can confirm this has now been resolved. Please login and review your voucher status and any correspondence. Many thanks

Posted 2 years ago

“Cannot redeem voucher. Will not accept password, so I change it. Still not accepted, so cannot redeem.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Michael. I am so sorry to hear you had a bad experience and for any inconvenience caused. If the issue still exists, please go to https://help.wowcher.co.uk/ for help. Many Thanks

Posted 2 years ago

“Still waiting for my order to arrive can't get any information oh they have taken the money a rubbish out fit”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Lance. I am so sorry to hear you had a bad experience and for any inconvenience caused. We are unable to locate any orders for you so if your issue persists, Please can you contact us directly with details using https://help.wowcher.co.uk/ and search 'contact'. Many thanks

Posted 2 years ago

“My wife placed an order 21/03/23 we have been trying to get hold of Wowcher for a delivery date owing to a family problem but NO CONTACT NUMBER to leave the package with neighbours when my wife finally got to Wowcher they told her that she didn't pay for delivery this was 22/03 now we will have to go elsewhere to get a laptop as I needed to have it by tomorrow so I can go to a conference Wednesday reply ASAP to Mrs D Coe”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Dianne. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email #178246, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“Just used wowcher for the first time. Disappointed to see I've been charged 5.99 for something I have no clue about, plus bought voucher and got stung for 6.99 delivery. Won't be using again unless hastily resolved. Shame as products look lovely”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Kelly. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“Order an item in December and made payment as well but still did not receive it. It’s nearly 3 months now. There’s no way to contact them, I have been trying”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Hafiz. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“Massive RIP-OFF! Had vouchers to the value of £80 - ordered one sample to check it was ok. By the time I got the product... which was cheap and poor quality, the rest of the vouchers had apparently expired. No refunds, No credit - Totally fleeced of the remaining £70. It is not simple to purchase. It is not easy to decipher - and the instructions are not clear despite what other 'reviews' say. What is clear is that they are only interested in robbing you of your cash and don't care once they have it. Avoid - or it'll cost you more than you 'bargained' for. Disgraceful”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Susie. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“If I could give less stars I would. This company use to be quite good years ago well this isn’t the case anymore. The whole team are highly incompetent, there’s no phone number to contact and speak to anyone anymore it all has to be done on WhatsApp, which is an invasion of privacy. The customer service is shockingly appalling. Me and my partner purchased a holiday package to Rhodes for 3nights, as you would imagine we were really looking forward to it as it was within our budget with everything that’s going on at the moment it was quite hard to save for a holiday. We did everything by instruction accordingly. After 3 days we were contacted by Travelolo the booking merchants, the sales person I spoke to named Sean had terrible customer service skills, he was quite abrupt and lacked patience, we were informed of the flight times, instead of advising the times and seeing if they were convenient, we were abruptly told these are your package flight times as if we knew the flight times, flight times were not included on the booking page. The flight time was 7.30pm resulting in us getting to Rhodes at 1.30am and that’s just the airport! The return time was at 05.20am so we would pretty much only have 1 day. What is the point of that. We were not happy with the times so requested different flight times which we were told is not possible that has to be the time of the flight so we asked how much extra would it be for different flight times. To travel in the afternoon (which was the only option) at 1pm would cost an additional £169 per person so £250pp now would be £419. We could not afford that so we couldn’t take that option. We then had to go back to wowcher as this was false advertisement, to get to a country the next day early hours in the morning is not what we signed up for we should get to the country on the dates selected. Wowcher acknowledged this and requested for a refund as they agreed this is false advertisement. Well the drama continued from there! We were told we would have a response within 3 days…..we didn’t! Everytime we messaged we got the automated response we aim to deal with your query in 48hours. Well 48hours turned into 5 weeks! Wowcher ignored our messages refused to respond or provide the refund. We then had to go through Klarna and our banks to get the money back. Please avoid wowcher they have truly disappointed us, if you acknowledge an issue it should be resolved and dealt with in a timely manner. After they got the notification from our bank they chose to respond. They informed the credit would go back onto our wowcher plus £50 compensation, we declined this as the whole experience was so stressful and not worth the hassle we would not book another holiday we wanted a refund. They had to accept as the bank put in a claim to retrieve the money because of this we didn’t get a penny compensation and just our refund. We will never ever purchase a single thing from wowcher again as the customer service has been appalling! Poor service has caused you to lose two customers if this continues how many more customers will you lose???”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. I am so sorry to hear you had a bad experience and for any inconvenience caused We have assisted via email, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“My experience with wowcher is terrible!!! They wont stop sending me emails and it is getting on my nerves! IF YOU SEND ME ONE MORE EMAIL I WILL SUE YOUR COMPANY COMPLETELY!!!! Thanks Barry”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Barry. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“I paid for a service and unfortunately it fell through because of the unfavourable timing. Got a voucher to claim some part of the initial deposit made with an expiry date on it. Unfortunately I lost my phone and access to my email and missed the opportunity to redeem my voucher. Contacted customer care which got back to me after almost 72hrs and said I couldn’t get a refund because of the policy even after explaining my situation. I am upset because I work very very hard for every Penny I make and find it UNJUST for Wowcher to claim no refunds as per policy even after giving me a voucher less than my initial deposit. Advice to others!!! GO TO THE VENDOR DIRECTLY AND BUY THE SERVICE, WOWCHER IS A JOKE and would take from you even on your sick bed.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Akaniyene. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email #156555, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“We booked a holiday deal woth wowcher then the holiday company said the hotels offered weren't available even though wowcher let us pick the dates and tried to fob us off with horrendous hotels or charge us an extra 600 pound for the original hotel plus we had to lose breakfast in the deal. The holiday company and wowcher are ignoring us and the holiday company fob us off when we ask to speak to a manager so we have no holiday over a month after booking and no offer of a refund from wowcher”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Darren. I am so sorry to hear you had a bad experience and for any inconvenience caused. We have assisted via email, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“Items never received”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We are a voucher company. Please ensure you have logged into the account fully by going to 'my account' - 'my vouchers' and ensure you have redeemed your voucher. Many thanks

Posted 2 years ago

Wowcher is rated 4.6 based on 40,852 reviews