Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

“https://youtube.com/shorts/Nk9mJ8Efz54?feature=share check link wrost experience”

Helpful Report

Posted 2 years ago

Good Afternoon We have now emailed you so please reply for further assistance Many Thanks

Posted 2 years ago

“Total scammers claim they are nothing to do with the website I bought two paint roller sets as never seen no sighn of goods so be aware of this website as they are scammers”

Helpful Report

Posted 2 years ago

Hi there - I am sorry to hear these comments . If the issue still exists, please contact us via email on cs@dealhelp.co.uk - Many Thanks

Posted 2 years ago

“Covid and Wowcher - avoid both !! The company doesn't have a customer service number. Only whatsapp is there to raise the queries. After several messages on whatsapp, finally someone closed my issue (without resolution) saying that I talked to him/her. My understanding is that this was done by the dump chat robot. ==============”

Helpful Report

Posted 2 years ago

Hi Yash We have replied to your identical review on Trustpilot Many thanks

Posted 2 years ago

“Very misleading posts echoed by many others, posts are misleading making you think your having a good deal when infact your being sold a voucher to use on over inflated priced goods.”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“Recently brought a mattress from Wowcher and what arrived was not the mattress on the website! It was substandard and some cheap version. Nothing like I ordered. And on trying to get any response from them was met with silence. Would never buy from Wowcher again. Still waiting for the mattress to be collected and a refund.”

Helpful Report

Posted 2 years ago

“Unable to move forward with order due to technical difficulties . I am unable to contact anyone! I am owed £209. Very unhappy”

Helpful Report

Posted 2 years ago

Hi there - I am sorry to hear these comments . If the issue still exists,, please contact us via email on cs@dealhelp.co.uk - Many Thanks

Posted 2 years ago

“i tried to buy a sack truck and found that I was billed for the VIP service, I receive two sales emails a day. My sack truck has not been delivered despite every attempt to contact the company. It is all computerised and there is no one to talk to. The computerised complaint system fails to acknowlege I have paid for the truck and the VIP membership and suggests I buy it again. Completely unsatisactory.”

Helpful Report

Posted 2 years ago

Hi Ray - We are a voucher company. Please ensure you have logged into the account fully by going to 'my account' - 'my vowchers' and ensure you have redeemed your voucher - Many thanks

Posted 2 years ago

Delivery charges & times are always shown in advance of purchase on each listing, please review the information under the heading 'The fine print' Thank you however for your feedback. Many thanks

Posted 2 years ago

“Forcefully got the VIP membership charged which I did not purchase. Fooling customers.”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“Bought a mattress . Really poor quality , doesn’t look like the photo . Am expected to ROLL It to return it so it can be classed as a topper which it isn’t. Woucher were helpful contacting the merchant but the request to roll and wrap it and pay for a courier is unreasonable. WILL NEVER USE AGAIN , I don’t have a mattress rolling machine. !!!!”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, Please can you contact us directly with your details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“I purchased a collaspeble ladder and had to pay extra for delivery which took 4weeks Will never use them again”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“Goods never arrived, and they won't refund me. I have contacted them numerous times and was told I would have a refund. However, 2 later still no refund, and they won't reply to my emails or WhatsApp messages!! If you look on trust pilot reviews this seems a common theme!! DO NOT BUY WITH THEM!!”

Helpful Report

Posted 2 years ago

“The items that I ordered didn’t arrive. The company ignored me when I sent an email about the situation. I will have to do a chargeback to get my refund”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“Far two many items to complete when purchasing an item Poor description and then there is that link to redeem your wowcher with a third party company. What percentage of people take it up?”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“Terrible customer service. I have emailed and wotsapped a number of times with no response.”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments - We have assisted via email case number 15852, please check all inboxes for the email sent. Many thanks

Posted 2 years ago

“Pass the date of delivery and still nothing!”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, and as we have not been contacted by you as yet, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“I’ve been trying to get a hold of them as I need to return something. I’ve been told to wait then never heard from them again even after messaging again and trying to contact them on a different mobile/device”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, and as we have not been contacted by you as yet, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“I ordered a small double bed and mattress. The bed itself is fine, but the mattress is absolutely awful. The springs can be felt which is very uncomfortable. I am now looking to buy another mattress (Not on Wowcher) Very disappointed!!”

Helpful Report

Posted 2 years ago

Hi There - I am sorry to hear these comments. If this issue still exists, and as we have not been contacted by you as yet, Please can you contact us directly with details using the email cs@dealhelp.co.uk and an agent will provide you with further assistance. Many thanks

Posted 2 years ago

“Horrible. 0 stars if I could. I bought a tour bus voucher because it seemed like a good deal, but the tour company never received my name/booking. Wowcher stole my money and has not refunded me. I will be contesting through my bank. Do not use this company.”

Helpful Report

Posted 2 years ago

Hi there - I am sorry to hear these comments - If you require assistance, please respond to the notification sent to you - Many thanks

Posted 2 years ago

“I did not order this. I pressed the ❤️ button to review later and the system processed an order and took the money from PayPal straight away. Disgraceful service. No detail to contact you.”

Helpful Report

Posted 2 years ago

Hi there - I am sorry to hear these comments . If the issue still exists,, please contact us via email on cs@dealhelp.co.uk - Many Thanks

Posted 2 years ago

“I've not used Wowcher before and just bought a voucher that isn't recognised when I go via the merchants link to make a purchase. I have since spent ages going around in circles on your website to try to get help, contact someone or complete instructions on how to get a refund. I find one section and a link for a refund that takes me back to the same help page. Such a waste of time!! Please can you help me.”

Helpful Report

Posted 2 years ago

Hi there - I am sorry to hear these comments . If the issue still exists,, please contact us via email on cs@dealhelp.co.uk - Many Thanks

Posted 2 years ago

Wowcher Reviews