WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 2,360 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Sally

Andrew OConnor

Anonymous

Anonymous // 01/01/2019

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“Weber plancha insert. Brilliant piece of kit. Really heavy. Excellent to cook on. Smash burgers and bacon great. Excellent delivery and a great company to deal/buy from. Having bought a master-touch premium last year”

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Posted 2 months ago

“Everything as requested on time. All quality”

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Posted 2 months ago

“Amazing service - long term customer!”

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Posted 2 months ago

“Worked like a charm, easy set up, easy to use.”

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Posted 2 months ago

“Excellent speedy delivery”

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Posted 2 months ago

“Exceptional customer service and super quick delivery. WOW are a dream!”

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Posted 2 months ago

“Great service arrived on time what a bbq fantastic easy to use folds in seconds easily fits in car boot light and compact recommend this for any one who goes out and about camping caravan brilliant”

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Posted 2 months ago

“Placed order, which was lost by DPD. Another one was dispatched that same day. It arrived the following day, intact. Can't wait to see my husbands face when he opens it, has wanted a smoker for ages!!”

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Posted 2 months ago

“All arrived in agreed timescale and top quality. WowBBQ were very helpful”

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Posted 2 months ago

“Top service quick delivery. My bbq turned up with slightly damaged on the lid. Email them they sent out replacement lid straight away.”

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Posted 2 months ago

“Great service - good response on e mail when I asked a question.”

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Posted 2 months ago

“Best price I could find and absolutely rapid delivery, great service.”

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Posted 2 months ago

“First time customer. Top class very swift service👍”

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Posted 2 months ago

“Fast service and a great product”

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Posted 2 months ago

“Entirely satisfied with the ordering process and product delivery, but the delivery was very disappointing. Not only did the delivery company keep us waiting all day on the promise of a guaranteed time which kept being pushed back - ultimately they delivered 45 minutes later than their absolutely final time. They then proceeded to dump the incredibly heavy pallet and box on the middle of the drive and refused to put it in the garage as requested. We then had to dismantle the box outside and take it into the garage piece by piece leaving us with a huge pallet to dispose of. It may be easier for you to have the delivery by a pallet company, but as your customer, this did not work well at the point of delivery. I would suggest you give further thoughts as to how this is done in the future.”

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Posted 2 months ago

“Cannot recommend WOWBBQ enough! Patrick was particularly helpful with an enquiry I had about the Weber Slate, and was able to answer questions I had struggled to find answers to online about the materials used on the griddle. Helped make my choice much easier, and was very responsive with getting back to me. The team were also great at keeping me updated on my delivery. In the meantime they even shared some griddle recipes for me to try - the smash burgers went down a storm! Thanks again, will definitely be back when I'm ready to add to the garden kitchen (got my eye on a Gozney next...).”

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Posted 2 months ago

“New Weber BBQ ordered along with a couple of necessary accessories to keep it neat and tidy. Accessories all arrived the next day via DPD who kept me informed however, with 30 minutes to go they then advised me of a problem in my area and one of my parcels was delayed. On receiving the items they had it was the main BBQ unit that had been delayed and the driver wasn’t very helpful so I contacted DPD who were useless, so I rang WOWBBQ and spoke to Patrick who confirmed to me that the BBQ was still in London at DPD’s hub and that it should arrive the next day and that he was extremely sorry for the delay. He said he was in work the next day and would chase it up for me. Patrick did indeed ring to confirm the delivery was taking place and that if there were any issues with the BBQ as it had been in the courier network far to long that they would put things right.”

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Posted 3 months ago

“Great product, speedy delivery”

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Posted 3 months ago

“Great service, had exactly what I needed. Super fast delivery.”

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Posted 3 months ago

“Incredible knowledge, great service and delivery was super fast. Patrick is a legend”

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Posted 3 months ago

WOWBBQ is rated 4.9 based on 2,360 reviews