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WOWBBQ Reviews

4.9 Rating 2,946 Reviews
98 %
of reviewers recommend WOWBBQ
4.9
Based on 2,946 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read WOWBBQ Reviews
WOWBBQ 5 star review on 12th October 2025
Colin
WOWBBQ 5 star review on 12th October 2025
Colin
WOWBBQ 5 star review on 8th October 2025
Tammy
WOWBBQ 5 star review on 5th September 2025
Julie
WOWBBQ 5 star review on 25th June 2025
Sally
WOWBBQ 5 star review on 11th June 2025
Andrew OConnor
WOWBBQ 5 star review on 11th June 2025
Andrew OConnor
71
Anonymous
Anonymous  // 01/01/2019
My order arrived quickly and would highly recommend WOWBBQ. Thank you.
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Posted 1 month ago
I ordered a Mastertouch 5755 as the price was great. I hadn't heard of WOWBBQ before so was a little nervous, but it arrived quickly and without issue. However, after one use one of the nuts holding the handle broke. I emailed WOWBBQ and they immediately responded and sent a new handle which arrived very quickly. I was very impressed with the level of service and would highly recommend them.
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Posted 1 month ago
Excellent customer service, very quick delivery. Will be purchasing from them again.
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Posted 1 month ago
perfect items fits just like the orginal and the same quailty as well.
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Posted 1 month ago
All round excellent service. Clear communication and quick delivery. Would definitely buy from them again.
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Posted 1 month ago
Easy purchasing process, fair prices, and after-sales support was excellent
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Posted 1 month ago
Fast service, great price, and the fantastic ‘get started’ videos in the order confirmation email immediately gave me some new ideas to try when the bbq arrived!
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Posted 1 month ago
Excellent service all round great advice. I even tried to spend more money and was advised that I didn’t need certain products. Thank you.
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Posted 1 month ago
Excellent service and super fast delivery thank you. I love my new Weber gas bbq
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Posted 1 month ago
Product arrived and excellent condition and ahead of delivery date
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Posted 1 month ago
I highly recomend WOWBBQ. They went above and beyond with their service. A small part was misisng from the Weber sealed box. They couried it from London to Birmingham same day on a Saturday. I did not expect there to even be answer over the weekend let alone get the part delivered same day. I doubt you would get this level of service from any other main stream supplier. Bravo! And most of all thank you very much (Patrick).
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Posted 1 month ago
Good price ,easy to order and prompt delivery. Item turned up in tiptop condition. What else can I say?
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Posted 1 month ago
Really competitive pricing and excellent customer service, slight hiccup with my order sorted the same day I raised it. Will definitely use again the future
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Posted 1 month ago
Excellent service, thank you
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Posted 2 months ago
Friendly and helpful company that resolved my payment issue whilst I was on the phone to them. My bbq was priced reasonably and arrived very quickly. Very happy with service and purchase!
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Posted 2 months ago
I Purchased a Weber Spirit EPX-435WR Stealth gas bbq. It arrived within 8 days from London to North East Scotland, it came well packaged with the accessories included. I did order it online so had no direct communication with anybody.My wife put it together within 2 hours and it looks the business, we haven't had a chance to try it yet as it's been pretty wet!
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Posted 2 months ago
The parts we ordered came within a few days
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Posted 2 months ago
Really good customer support. Very fast delivery and really competitive prices.
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Posted 2 months ago
Absolutely amazing and very rare experience , we orded a Solo Stove Yukon and other bits, unfortunately the courier damaged the Yukon in transport. WOWBBQ were very quick to respond and arrange a collection and replacement, this indeed is very rare these days to have this level of customer service. Combined with the brilliant price they were simply unmatched .
WOWBBQ 5 star review on 16th May 2026
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Posted 2 months ago
Excellent customer service. The bundle I ordered was not in stock and the next delivery was uncertain. I was given the option to cancel but decided to wait. As soon as a delivery came in mine was shipped to me. I was kept up to date the whole time. Well worth waiting.
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Posted 2 months ago
WOWBBQ is rated 4.9 based on 2,946 reviews