Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 768 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

Write Your review

Tell us how Woven made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value as bought from clearance. Quick delivery etc. So pleased with my new Harlequin rug. Would definitely recommend this company.”

Helpful Report

Posted 3 years ago

“Great stuff”

Helpful Report

Posted 3 years ago

“Very good service I ordered the rug and this was delivered a few days after.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Item was out of stock and quite a delay because of shipping issues but team kept us informed and very happy with the rugs. Would use again”

Helpful Report

Posted 3 years ago

“Really brilliant service. Woven is my first port of call when looking for rugs. Thank you!”

Helpful Report

Posted 3 years ago

“Couldn't be happier with my recent purchase from Woven. I spent ages deciding which rug to choose to add warmth and a bit of colour to my front room after I moved from London back to Scotland. I was worried that the very contemporary design I settled for would be out of place in a traditional Victorian flat, but I think it works perfectly. The only thing I would say is that the colours, in reality, are far more muted and pastel-y than it looks online, but works beautifully nonetheless. The service from Woven was great and the delivery was speedy and fuss-free.”

Helpful Report

Posted 3 years ago

“Excellent prices and quality. Quick delivery.”

Helpful Report

Posted 3 years ago

“Very quick and efficient service, very happy with my item..”

Helpful Report

Posted 3 years ago

“Great service lovely rug”

Helpful Report

Posted 3 years ago

“My rug arrived on time by a very helpful delivery man. Well wrapped, colour and texture pretty much as described. Woven honoured their Price Match Guarantee. I’m quite happy and will be buying another rug for my bedroom 😀”

Helpful Report

Posted 3 years ago

“A satisfied customer”

Helpful Report

Posted 3 years ago

“Nice rug Lovely Thank you”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Excellent firm to deal with. Professional ,efficient and very helpful staff with very prompt delivery and very competitive prices. Well done, Thankyou”

Helpful Report

Posted 3 years ago

“Wonderful product delivered as described and in time”

Helpful Report

Posted 3 years ago

“Easy to use website. Items arrived faster than expected. Smooth transaction. Very happy with purchase. Absolutely beautiful rug. Will come back to order again.”

Helpful Report

Posted 3 years ago

“Excellent service- rug arrived very quickly and I’m delighted with it.”

Helpful Report

Posted 3 years ago

“I ordered my rug and was expecting it to be delivered after about a week. It was still not with me after 10 days, but after one phone call it was very quickly sorted out. Thank you to the phone staff and may I say my rug is much better than I could have wished for. 5 ⭐️‘s to Woven”

Helpful Report

Posted 3 years ago

“Came quickly well packed. As described”

Helpful Report

Posted 3 years ago

Woven is rated 4.2 based on 768 reviews