Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.19

4.2 Rating 777 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Courier

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

Write Your review

Tell us how Woven made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is thinner than it shows in the pictures. And it is not stable. The material is not good and it doesn’t cost the money”

Helpful Report

Posted 4 years ago

“The rug is as I imagined and pleased overall. However Delay in delivery over 5 weeks from order, very little communication or apology.”

Helpful Report

Posted 4 years ago

“Really lovely rug for a fantastic price. Excellent quality. Delivered in a timely manner. Will purchase future rugs from woven again.”

Helpful Report

Posted 4 years ago

“Fantastic quality very happy with my purchase”

Helpful Report

Posted 4 years ago

“Order made on 31.01 arrived by mid March. The rug is lovely, however there is much woven Could improve on.”

Helpful Report

Posted 4 years ago

“Only read the bad reviews after placing my order so was very apprehensive if I would receive my rug on time. Luckily I did , but unfortunately seemed to have received someone else’s by mistake too! Was a bit of nightmare getting in touch with someone to pick up the other rug but eventually got sorted.”

Helpful Report

Posted 4 years ago

“I was looking at this particular rug on another site but it was quite dear for what it was, put the name of the rug in Google and woven came up also with a 20% discount, I was dubious at first as didn’t know woven as a site but took the plunge and bought from them, the rug was with me within 2 weeks (came from abroad) I’m very pleased with my rug and the price and the quick delivery and would definitely buy from them in the future”

Helpful Report

Posted 4 years ago

“I am still waiting for one of my products more than 2 months after purchase despite several emails and a telephone call. My last email went unanswered.”

Helpful Report

Posted 4 years ago

“Terrible customer service. One phone call, the rest of communication through email at it was impossible to get through to a human again.”

Helpful Report

Posted 4 years ago

“Love both my rugs and got great bargains! Can't believe I got my larger rug for £60 when they seemed to have a 'flash sale' on top of sale prices. I like this site a lot and I hope they introduce other items.”

Helpful Report

Posted 4 years ago

“Great quality rugs. 4 stars because the delivery courier chosen was terrible and they delivered my rug to the completely wrong person.”

Helpful Report

Posted 4 years ago

“Prompt service, great quality and value for money”

Helpful Report

Posted 4 years ago

“Worst customer service I experienced ever. I wasted money with this company and very unhappy”

Helpful Report

Posted 4 years ago

“Never received my rug Rang and rang and emailed with nothing back”

Helpful Report

Posted 4 years ago

“Christmas order of products never arrived.”

Helpful Report

Posted 4 years ago

“Item size not as described online, you can't return your purchase directly, have to submit a return request online and it took almost a month to get the return approved by the shop, then I have to pay the return postage by myself even it is seller's fault, don't bother to return the item as the rug is cost £50 but the return postage will cost me £15. Obviously won't buy from this shop again.”

Helpful Report

Posted 4 years ago

“Lovely rugs, excellent service..”

Helpful Report

Posted 4 years ago

“Not a company I’d recommend. They don’t answer their phone or reply to emails. Steer clear and buy elsewhere.”

Helpful Report

Posted 4 years ago

“Awful Never use them again Hopeless at communicating”

Helpful Report

Posted 4 years ago

“Still not received rug two months after ordering it and my money being taken!”

Helpful Report

Posted 4 years ago

Woven is rated 4.2 based on 777 reviews