WoodFlooring Supplies Reviews

Name: WoodFlooring Supplies
Rating: 4.92

4.9 Rating 364 Reviews

99 %

of reviewers recommend WoodFlooring Supplies

Company Reviews

Metrics

Info

4.9

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About WoodFlooring Supplies:

Wood Flooring Supplies Ltd is a Family Run Internet Only Business based in Lancashire, which has been devoted to supplying quality Flooring along with Wood Flooring accessories for the last 15 years throughout Mainland Uk.

Providing excellent Customer Service and a Sampling service along with keeping you informed throughout the order process. Our business has grown from strength to strength over the last several years and we are very happy to receive emails from our customers thanking us for our Customer Service. We only deal with the largest Flooring Manufacturers which includes Boen, Junckers and Atkinson & Kirby along with others. We also offer an out of hours email service up to 10pm every day.

Visit Website

Phone:

01524 870037

Email:

sales@woodflooringsupplies.co.uk

WoodFlooring Supplies 5 star review on 5th October 2022

Dariusz R

WoodFlooring Supplies 5 star review on 1st November 2021

Marilena M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest I only tried Wood Flooring Supplies as I wasn't satisfied with my previous wood trim supplier as I am renovating my house. WFS provided a quick and efficient service asking me when I wanted my item delivered and doing so on the date I selected. The quality of the was as expected and I would definitely use them again.”

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Posted 1 year ago

“Fantastic service from start to finish .kerry couldn’t do enough to help with my complicated order .”

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Posted 1 year ago

“Took a little longer than I expected to receive the solid oak stair nosings but very pleased with the quality of them when they arrived.”

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Posted 1 year ago

“First class service, having used them before knew quality of the flooring was going to be brilliant and we weren’t disappointed. Special mention to Kerry who was very helpful kept us fully informed regarding delivery of our order.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I am very satisfied with my new wooden floor and with an amazing customer service provided by Kerry. She called me and replied quickly to all my queries. I was blessed with the driver who came to deliver. A Rumanian man who helped me to put the packets in the house (sorry I don’t know his name). Totally commendable. A very happy customer.”

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Posted 1 year ago

“The hardwood 'L' section bead that I ordered was of good quality. Customer service was efficient through out. They kept me up to date daily about the delivery which was delayed due to the storm that caused chaos in Scotland. Thank you.”

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Posted 1 year ago

“The customer service provided by Mark and Kerry has been exceptional. They were friendly and knowledgeable. When I first enquired about the LVT that I was interested in their response was very prompt. Communication is clearly not an issue with this company! I was updated right up to the morning of delivery and after to check everything was satisfactory. Unfortunately I had 3 packs that were damaged. After contacting Mark, I had 3 pack replaced. Overall 5 stars plus from myself and I would thoroughly recommend Wood Flooring Supplies to anyone.”

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Posted 1 year ago

“Great range of products, lovely service, really quick delivery – thanks!”

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Posted 1 year ago

“Superb friendly service, quick delivery and very high quality oak flooring mouldings, ideal for our home restoration project. Will buy from again when we need more flooring materials.”

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Posted 1 year ago

“Such a pleasure to deal with. They are super helpful and absolutely lovely over the phone, making sure everything had arrived ok. It’s the third time I’ve used them and wouldn’t hesitate to recommend them to everyone. They picked up on an issue with my order and contacted me immediately. Also delivered on the day I requested and the driver was on time.”

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Posted 1 year ago

“Great communication and very easy to deal with.”

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Posted 1 year ago

“Super speedy and v helpful customer service, would recommend!”

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Posted 1 year ago

“Outstanding service. Mark and Kerry are very friendly and go out of their way to meet every customer need. Their prices are also highly competitive and my flooring was delivered the next day. We communicated by telephone and email and they were very responsive. I highly recommend this company.”

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Posted 1 year ago

Thank you very much for taking the time to write a five-star review. Very much appreciated.

Posted 1 year ago

“Amazing service, arrived next day”

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Posted 1 year ago

Hi Simon, thank you for your 5-star review.

Posted 1 year ago

“Amazing floor and very quick delivery, very happy😊”

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Posted 1 year ago

Thank you so much for the 5-star rating, Tony!

Posted 1 year ago

“Website clear and concise, very helpful with holding delivery to later date to allow for works to be completed. Direct contact on the day to confirm delivery and again to confirm receipt. Could not ask for more!”

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Posted 1 year ago

Thank you so much, James, for rating our customer service 5 stars!

Posted 1 year ago

“Great product and service”

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Posted 1 year ago

Thank you Stuart for the 5-star review.

Posted 1 year ago

“Wood Flooring Supplies kept me informed about the processing of my order and the expected delivery throughout the process. I had to reschedule my delivery once and this was done and confirmed by e-mail. On the day of the delivery I received a two hour delivery slot and my order was delivered within the given slot. Overall I am very satisfied with the service provided by Wood Flooring Supplies.”

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Posted 1 year ago

Thank you very much for taking the time to write your 4-star review.

Posted 1 year ago

“Great customer service! Really helpful from my first enquiry to making sure that everything was delivered properly. Really quick responses to queries.”

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Posted 1 year ago

Thank you Jo for your 5-star review, we are here to help.

Posted 1 year ago

WoodFlooring Supplies is rated 4.9 based on 364 reviews