Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,155 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“many thanks, very easy service, arrived prompt and well packed”

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Posted 3 months ago

“I’ve used this store since I was a kid and the staff have always been friendly and informative perfect place for any hobbyist”

Wonderland Models 5 star review on 8th September 2025

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Posted 3 months ago

“A very good selection of models. I was advised that one item I had ordered was out of stock, so I cancelled that item and everything else arrived very quickly.”

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Posted 3 months ago

“Good communication, swift delivery and arrived in good condition.”

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Posted 3 months ago

“Amazing service and wonderful prices. Super fast delivery. Highly recommend.”

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Posted 3 months ago

“Excellent service, the plane arrived really quickly, nicely packaged. Will definitely be ordering again from wonderland models”

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Posted 3 months ago

“Super efficient.”

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Posted 3 months ago

“This is rich, asking for a review BEFORE the goods are delivered. I’ve had no updates and the delivery is late. I obviously can’t fill in any further boxes.”

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Posted 3 months ago

“I have bought from you a few times over the years and always had good service thanks”

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Posted 3 months ago

“Having paid for next day delivery , it's now three days and still no goods. Why advertise the service if you cant provide it. Not a happy customer.”

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Posted 3 months ago

Hi Andrew. All DPD parcels, no matter where the delivery address is, are sent to a central depot near Birmingham for sorting. Due to an incident which closed the M6 last week, DPD had a backlog in their network which resulted in some delays. We apologise for this- your order is due for delivery today.

Posted 3 months ago

“Absolutely first class dispatch and excellent service, I ordered my item in the morning and was dispatched in the afternoon, now that’s what I call excellence all round, I’ll give it 10 stars **********”

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Posted 3 months ago

“Over the moon with my purchase”

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Posted 3 months ago

“Received all my paints promptly and all were nicely boxed.”

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Posted 3 months ago

“Very satisfied as usual”

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Posted 3 months ago

“Excellent service delivered on time”

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Posted 3 months ago

“Very happy with the choice of products and easy to use website Quick delivery times and kept up to date through the process”

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Posted 3 months ago

“Delivery was quick, dispatch not quite as quick but more than acceptable. Packaging could have been better; the box was slightly crushed and had a small tear in the corner, I have opened the model kits and the sprues appear to be intact. It was just two model kit boxes stacked with a single sheet of corrugated card wrapped around it, so no protection from being crushed etc. Their pricing, even including the postage was impossible to beat. However this was for sale items, I think their overall pricing is comparable to most places and if you're looking for the best price you'll be buying from more than one retailer.”

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Posted 3 months ago

“Really great price for this model super fast delivery haven’t opened it yet as saving for husband’s Christmas present but I’m sure it will be good / models from this company always are”

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Posted 3 months ago

“Ordered a number of Revell acrylic paints from them. They arrived in a couple of days. Great service”

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Posted 3 months ago

“Excellent service and lovely toys for a great price. Will definitely order again.”

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Posted 3 months ago

Wonderland Models is rated 4.9 based on 6,155 reviews