Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,786 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 9th October 2025

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

116

Anonymous

Anonymous // 01/01/2019

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“DELIVERED ON TIME . GOOD SERVICE/PRICE”

Helpful Report

Posted 9 months ago

“Great service and wide choice from cataloque on line . No problems prompt delivery and competitive pricing.Goods arrived on time and in excellent condition . Additional reading matter much appreciated. Pleased to have found this model shop on line as local shop closed a few years ago and a few more on line outlets seem to have disappeared.”

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Posted 9 months ago

“i have used this model shop before and they are first class next day delivery . we went to Edinburgh on holiday and yes i did visit the store where everyone was friendly and help full, not like the wife twisting 😄😄😄”

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Posted 9 months ago

“great shop great people great service thanks”

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Posted 9 months ago

“My order arrived within 3 Days in perfect condition,the build will be started in the next few Weeks.”

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Posted 9 months ago

“My order arrived less than 48 hours after having been ordered, well packaged & in perfect condition. Very happy with the service from Wonderland Models & would recommend to anyone looking to buy from them.”

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Posted 9 months ago

“Excellent prompt service.”

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Posted 9 months ago

“Received everything, well packaged and in very good condition.”

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Posted 9 months ago

“can't review, haven't recieved items yet”

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Posted 9 months ago

Sorry for any confusion here. The parcel was left at your local pick-up shop a couple of days ago ready for you to collect. I will send you full details by direct e-mail.

Posted 9 months ago

“once again Wonderland deliver one of the best model shops in Scotland to get anything I have used them for years.”

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Posted 9 months ago

“Great service - model was on pre-order and arrived quicker than expected, delighted!”

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Posted 9 months ago

“Nice small models, well packaged. free magazines. zero damage on boxes. 10/10. slowish postage only due to ( snow and bad weather ,new year) was to be expected.”

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Posted 9 months ago

“Brilliant service yet again,placed order online 15-30 pm arrived 11-40 am next day and I live in Kent with no extra payment paid for next day delivery.There are more locally based firms but I am always impressed by Wonderland and use them instead”

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Posted 9 months ago

“Very impressed with service ordered on MONDAY received on Wednesday Having been pleased with my first order, price/service I placed another and received it the following day, and I only paid for a standard delivery.well done wonderland and DPD My new go too shop.”

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Posted 9 months ago

“Very pleased with my order great details thank you”

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Posted 9 months ago

“Always a very good service, prompt and quick on delivering items”

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Posted 9 months ago

“Great products and service!”

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Posted 9 months ago

“Exellent items,good service and a reasonable price. I would recommend them as I get items for a G scale railway and they look great,.”

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Posted 9 months ago

“Brilliant service. Wonderland Models had everything needed and delivered brilliantly! Highly recommended.”

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Posted 9 months ago

“I was impressed by the quick service, and the packaging of the kit. I was also surprised (pleasantly), by the inclusion of some aeroplane magazines”

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Posted 9 months ago

Wonderland Models is rated 4.9 based on 5,786 reviews