Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,791 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 9th October 2025

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

116

Anonymous

Anonymous // 01/01/2019

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“Always a very good service, prompt and quick on delivering items”

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Posted 9 months ago

“Great products and service!”

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Posted 9 months ago

“Exellent items,good service and a reasonable price. I would recommend them as I get items for a G scale railway and they look great,.”

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Posted 9 months ago

“Brilliant service. Wonderland Models had everything needed and delivered brilliantly! Highly recommended.”

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Posted 9 months ago

“I was impressed by the quick service, and the packaging of the kit. I was also surprised (pleasantly), by the inclusion of some aeroplane magazines”

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Posted 9 months ago

“Excellent service as always! Easy-to-use website and all items arrived online - well done!”

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Posted 9 months ago

“Outstanding as always with wonderland models, from ordering to shipping, Thank You Wonderland Models”

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Posted 9 months ago

“Good service and staff very helpful”

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Posted 9 months ago

“I bought a ship model: he Hobby Boss Item 82002, Battleship Mikasa 1902 1:200 scale. I am now waiting for the anchor chain that should be included with the kit to be sent. The anchor has no part number but can bee seen in: page 4 of the instruction Manual where the parts are listed and page 24, step 27 where the assembly is shown. I look forward to thgis being sorted out promptly”

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Posted 9 months ago

We have already sent an email to our supplier requesting that they send the missing part to you directly. Thanks for your understanding.

Posted 9 months ago

Thanks for letting us know that you have now found the chain inside your kit.

Posted 9 months ago

“Exellent service ,very impressed really liked the free magazines .High recommend.”

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Posted 9 months ago

“Delivery received one day earlier than expected. Well packed and in good condition. Not the first time I have ordered from Wonderland and it won't be the last.”

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Posted 9 months ago

“Just like to say what a great service you provided. Gave”

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Posted 9 months ago

“I have never been disappointed in any of my several orders from this company. I only wish I could find a chance to call in in person. The store in Edinburgh is superbly stocked and any surviving high street model store needs our support. The on-line catalogue is very comprehensive and some quite rare tsuff to be found. (OK, not a Dragon Firefly or Italeri M20 A/C in 1/72, but I doubt there is one of either in the world now). Seriously though, genuinely highly recommended”

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Posted 9 months ago

“Rapid service, found all the products I needed on the one site.”

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Posted 9 months ago

“Excellent friendly good service”

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Posted 9 months ago

“Very happy with Wonderland models, quickly obtaining an out of stock model and sending in time for Christmas”

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Posted 9 months ago

“Excellent service super fast delivery”

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Posted 9 months ago

“Good price, quick delivery and lovely product. What more could you ask for!”

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Posted 9 months ago

“Amazing after not hearing about my order was felt with and sorted brilliant service and my grandson loved it went with the pajamas I got McLaren”

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Posted 9 months ago

“My 3rd time ordering from here and absolutely fantastic service. Highly reccomend.”

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Posted 9 months ago

Wonderland Models is rated 4.9 based on 5,791 reviews