Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,402 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,402 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Fantastic company! ! Highly recommend! Really friendly! And online orders are always dispatched quickly and well packaged!”

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Posted 4 months ago

“Excellent communication service and product 👏”

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Posted 4 months ago

“Prompt service”

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Posted 4 months ago

“Prompt delivery and well packaged”

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Posted 4 months ago

“Brilliant shop - great stock and knowledgeable people Good value for money”

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Posted 4 months ago

“Products arrived day after ordering. Top service!”

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Posted 4 months ago

“They claim next day delivery for £76.99. However that next day delivery is after dispatch. Dispatch can be anything up to 48hrs which defeats the original claim.”

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Posted 4 months ago

“First class service in every way,received everything as ordered,reasonable delivery charge,delivered on time,good products at reasonable prices,what more could you ask for thanks”

Wonderland Models 5 star review on 2nd November 2025

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Posted 4 months ago

“Wonderland Models is my number 1 go to store for my models and I have purchased several in the last few years without any problems at all! My ONLY criticism is of the website. I can order by scale size which is always listed, BUT, I would also prefer at least the actual length of a model in CM/Inches as without knowing the length of the original object, say the length of a ship, the 'scale' is insufficient to tell me quickly, how long the model is before ordering. Anyway, keep up the good work; always a prompt service.”

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Posted 4 months ago

“I have dealt with Wonderland Models (WM) on several occasions now and have always received the same first class service. On this occasion one of my choices was temporarily unavailable. WM let me know immediately and offered options. As I wasn’t in a hurry I was happy to wait until the order could be fulfilled. It was only a matter of a couple of days and WM kept me fully updated. This is good customer service which other companies would do well to replicate. The order arrived very well protected (as always). I am very happy to recommend WM. Their stock is very diverse and their prices are competitive.”

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Posted 4 months ago

“I have recently returned to modelling after a long break. Big thanks to the staff at Wonderland models. I will definitely be returning.”

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Posted 4 months ago

“A first-time customer so was a little hesitant buying online but no hesitation was needed. Very prompt delivery, well packaged and importantly the item was perfect. Thank you and will be a returning customer.”

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Posted 4 months ago

“Great product and very quick delivery”

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Posted 4 months ago

“Been looking for a shop like this for ages,so realy pleased to have found wonderland models . Great selection of great stuff . Bought a scania R620 kit with remote and sound-lighting kit . Easy to folow instructions ,looks runs and sounds like a real one . Also bought a tube trailer kit , looks great as well . Great back up , I will certainly be back to shop here .”

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Posted 4 months ago

“The shipment was secured and everything arrived undamaged. Great service during order processing.”

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Posted 4 months ago

“I ordered a catalog, easy to do , it was delivered 2 days later, perfect.”

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Posted 4 months ago

“Amazed to see a model kit this cheap, all brand new and all there. Will be ideal now the dark nights are here”

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Posted 4 months ago

“Bought the set as a Christmas present for my son so I can't say how it went together etc but he was extremely excited for it and is thrilled by the concept so thank you for that and I'm surprised and very glad how quickly it was delivered too.”

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Posted 4 months ago

“All items available and delivered on time, in good order - great company to deal with”

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Posted 4 months ago

“Great service and prices.”

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Posted 4 months ago

Wonderland Models is rated 4.9 based on 6,402 reviews