Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,775 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 9th October 2025

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

116

Anonymous

Anonymous // 01/01/2019

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“Packaged with care and delivered on time”

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Posted 6 months ago

“Great communications, quick delivery, product did what it said it would. Great shop.”

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Posted 6 months ago

“Quality of the models v good. However post and packaging a wee bit expensive”

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Posted 6 months ago

“Very good items arrived without any problems, thanks”

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Posted 6 months ago

“great model well happy with it going to add crew to it and a few more bits cant wait to get it on the water”

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Posted 6 months ago

“Stunningly good service!”

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Posted 6 months ago

“Ordered here a couple of times now and the service has been great with super fast delivery and well packaged items”

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Posted 6 months ago

“Very professional approach from the staff. Helped me get what I wanted, very quick with delivery and kept me informed at all times. Pleasure to work with.”

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Posted 6 months ago

“Great variety of kits. Great prices . Great delivery”

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Posted 6 months ago

“All very swift and trouble free, website easy to navigate, items were well packed and delivery was fast. Good company to deal with.”

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Posted 6 months ago

“Excellent service, great selection, great place. If you If you’re looking for anything models, look no further.”

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Posted 6 months ago

“My order got here so quickly, considering the distance/time ordered, items I've ordered from my own county have taken days. Great service. Product is great it took me a few hours to assemble and works great. Have and will buy from them again and have already recommended to others.”

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Posted 6 months ago

“I recently ordered some specialist fine drill bits. I paid extra for a "next day" delivery. After 3 days of waiting I called Wonderland Models to be told, some of the bits were not in stock and would be in tomorrow. There was nothing showing to tell me they were out of stock. The assistant didnt seem bothered that id paid extra for a 24hr delivery but he did say i would get theextra delivery charge refunded (£3). I still had to pay std delivery even though the drill bits eventually arrived almost a week after id ordered them. Had i haveknown they were put of stock when i ordered, id have gone elsewhere! Shocking service and no appology or even a "free" delivery as a gesture of goodwill. I used Wonderland Models to keep a small business "going" as opposed to the big boys such as Amazon...maybe i will revert to Amazon and be gauranteed a next day deli ery next time?”

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Posted 6 months ago

Ashley, Sorry to hear of the issues with this order. We try to keep customers informed of the progess of their orders, in particular when there are any problems or delay. We should have contacted you to discuss the delay to your order and I want to apologies for our failure to do so.

Posted 6 months ago

“Very pleased with the servic and fast delivery.”

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Posted 6 months ago

“Brilliant Brilliant Brilliant these guys and lasses stock every thing you need and a lovely site to use highly recommended”

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Posted 6 months ago

“Easy to purchase, quick to post, reasonably packaged, though corners of box did get damaged, postage was a hearty amount with only one option (next day delivery) bit still pleased :)”

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Posted 6 months ago

“Great service.”

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Posted 6 months ago

“Absolutely outstanding service from Wonderland Models. My son recently bought me the Revell 007 Moonraker model kit which comes with a few paints but not all needed. I found Wonderland via a Google search and attempted to find the paints I needed. It was easy to navigate the website and find the seven paints I needed. However more impressive was the customer service. I ordered the paints on a Saturday morning. They were delivered the next day on a Sunday! Plenty of communiaction throughout and extremely well packaged. Outstanding service and highly recommended.”

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Posted 6 months ago

“Ordered paints online and arrived well before the estimated time very reliable service.”

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Posted 6 months ago

“Great service.”

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Posted 6 months ago

Wonderland Models is rated 4.9 based on 5,775 reviews