Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,266 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Great price, arrived promptly and well wrapped so arrived perfect. Great service”

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Posted 2 years ago

“Impressed with the service”

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Posted 2 years ago

“Very impressed by the range of models, I have been looking for one model for a while and you had it in stock. Ordered a second model shortly after in the cyber Monday sale and that was delivered next day. Could be my go-to model store in future.”

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Posted 2 years ago

“Here is where it lets itself down. If you pay extra there is an expectation that you will receive next day delivery. I waited four days and when I asked for the postage to be refunded my emails were ignored so be very careful folks !”

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Posted 2 years ago

“good packaging next day delivery. will buy from wonderland again.”

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Posted 2 years ago

“Great offering and service from a great store. Will be back soon”

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Posted 2 years ago

“The prices were the lowest I could find ! Shipping was super quick too - very impressed with my first order will certainly be buying from here in future !!! Highly recommend- thankyou”

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Posted 2 years ago

“My order didn’t arrive on the day I was expecting so I rang them and spoke to a lovely gentleman who told me they were waiting for part 3 of my order then it would be dispatched. If it didn’t arrive by the end of the week they’d refund that item and send my other 2 out as usual. They were all dispatched the following day! Great customer service and great items, my son will be ecstatic on Christmas Day, thank you so much, no doubt I will be buying more in the future.”

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Posted 2 years ago

“First time used. Received a very well picked and packed parcel within 48 hours of ordering. Web site was easy and clear to use and order products. Wouldn’t hesitate to use again. Very good service.”

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Posted 2 years ago

“The model I received was a bargain. I will look forward to making it”

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Posted 2 years ago

“A really good service ,even though one wasn't in stock ,kept me up to date”

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Posted 2 years ago

“Quick delivery. Won't know any more until after it is given as a Christmas gift.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“for my first order, it was one of the best services I have had when ordering GOODS ONLINE. Thank you very much. I have since made another order very good indeed.”

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Posted 2 years ago

“Very happy with service and items received as advertised.”

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Posted 2 years ago

“Wonderland models have always provided an excellent 1st class service and I am always delighted with their service”

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Posted 2 years ago

“great choice, and quick delivery. very happy, thank you.”

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Posted 2 years ago

“Good purchase. Good packaging and a good price”

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Posted 2 years ago

“I ordered 2 items. Whilst 1 turned out to be not available, Wonderland emailed me very promptly and explained the situation and suggested an alternative. I ultimately decided to cancel the unavailable element and carry on with the item that was available, and despite me offering to pay the original full post, Wonderland only charged me a smaller amount, which was decent. The 1 item I retained was delivered swiftly. Whilsti live in the SE of England and Wonderland is in Scotland, I felt like i was in the shop the way they dealt with this. Hat's off for that, and I will be back as the range of product is great, and they clearly give a damn. Thankyou.”

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Posted 2 years ago

“Very quick delivery. Beautiful Ice Wolf & Phoenix which my grandson will love. Thank you. Very well packaged.”

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Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,266 reviews