Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,266 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Great communication & delivery Thank you”

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Posted 2 years ago

“Excellent delivery and service as before. Thanks”

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Posted 2 years ago

“The team was brilliant and helped me identify what I needed to support my purchase, as I didn’t have a clue! Thank you for helping me :-)”

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Posted 2 years ago

“Bought as a gift so not opened, but the items were dispatched quickly, and my husband advises that in the past he has used this company and not been disappointed.”

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Posted 2 years ago

“Very quick delivery from these guys.”

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Posted 2 years ago

“I mis ordered the wrong scale online and the chap amended it on the phone with no stress .The order then turned up next day so brilliant service .”

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Posted 2 years ago

“Very good service 10 out of 10 keep up the good service”

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Posted 2 years ago

“Probably the best Tamiya retailer in the UK. Tamiya are a notorious brand for unapproachability but Wonderland models bridge the gap with excellent stock levels and outstanding affordability. Well done.”

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Posted 2 years ago

“Superb service as always”

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Posted 2 years ago

“Excellent service. My order arrived super quick and was well packaged.”

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Posted 2 years ago

“The model of the kings guard was very good, but I feel betrayed by your advertisement because it said it was supposed to be 16cm and it was half that size, maybe the price should have been halved as well. Very misleading advertising , I bought these as gifts for family in South Africa.”

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Posted 2 years ago

“As far as I'm concerned to change anything would be doing so for the same of it. I found that using the Wonderland site was very easy and straightforward, with everything listed and marked clearly in a great layout. I also received delivery within three days which I thought was excellent at this time of year considering the volume of things being despatched. I would recommend Wonderland Models to both family and friends and anyone that I come across who has an interest in their products. So thank you to everyone who works at the company and I hope you all have a Very Happy Christmas and a Great New Year with 2024 being an upgrade to the last few years.”

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Posted 2 years ago

“Model wasn’t in stock at time of order but did have an estimated into stock arrival time of 7th On the 8th I received an email stating it had been dispatched and by the 9th it was on my doorstep So excellent service and model Definitely no problem ordering again Thank you Merry Christmas”

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Posted 2 years ago

“My nephew's Christmas present of a beautiful, shiny Red VW Beetle arrived in all its splendour and via a speedy delivery. Thank you very much for your great service. The 3yr-old Beetle-fanatical boy - and his Beetle-fanatical father - are going to love it.”

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Posted 2 years ago

“Prompt, excellent service- helpful staff( real people talking on the telephone!) to sort out any queries arising should the need be. Highly recommended. Gavin Brown.”

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Posted 2 years ago

“This was the first time I had used Wonderland models and I was amazed my order arrived next day. Wonderful service.”

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Posted 2 years ago

“I bought a Panther tank for my son, together with decal fix, excellent price in the sale, delivered on time. I will be ordering more soon. Thank you”

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Posted 2 years ago

“Online ordering was easy. Delivered when it was advised it would be delivered and by a pleasant delivery driver. More than happy with the service given.”

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Posted 2 years ago

“Great service thanks very much”

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Posted 2 years ago

“Items were delivered promptly and as advertised. Great service!”

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Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,266 reviews