Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,507 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, good stock brilliant prices and postage costs”

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Posted 3 months ago

“Wonderland accepted an online order but then telephoned that they were unable to supply the items. They carried out my wish to cancel the order without charge. Good service.”

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Posted 3 months ago

“Always have in stock what I need at very reasonable prices, the despatch and delivery times are great you get your items in next to no time.”

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Posted 3 months ago

“First time I have ordered from wonderland models, website was easy to navigate and use, order arrived on time.”

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Posted 3 months ago

“Good service as always. Can’t fault.”

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Posted 3 months ago

“as always wonderland models deliver placed an order with them the following day i recieved an email saying that not all items in stock and they would dispatch it as soon as they had replenished there supplys low and behold 3 days later my parcel arrived you cant get better than that”

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Posted 3 months ago

“Excellent service. Delivery very quick”

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Posted 4 months ago

“Great company, I normally pop into their shop in town when I have time but with the festive rush at work I don't have the time to get in. Their next day delivery is fast and convinent while also being well priced. Their selection of models is second to none in town.”

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Posted 4 months ago

“Box left outside back door without notification. As a result soaked causing some damage to box. Contents seem ok. Too near Christmas to return.”

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Posted 4 months ago

“Couldn't quite believe how fast it was delivered, so pleased with the service. Prefer to buy froim samll retailers, even more so when they're 10x better than the big guys. Amazing!”

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Posted 4 months ago

“excelleny delivery response. Item received almost by return.”

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Posted 4 months ago

“Honestly, excellent service. The site was easy to navigate. Price was competitive. Delivery time & quality was outstanding.”

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Posted 4 months ago

“very fast delivery, item well packed, very happy, thanks”

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Posted 4 months ago

“Good honest people, everything was as expected, even called ahead of deliver to ensure we had ordered the correct items, with the sixe difference, thanks again.”

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Posted 4 months ago

“I made an online order and the problems with the order mainly due to my mistakes were dealt with swiftly and efficiently. First class service. I would certainly use this firm again.”

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Posted 4 months ago

“Great communication. Arrived quickly and so well wrapped. Thank you.”

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Posted 4 months ago

“Excellent customer service from this company . I was very worried about getting the truck on time as they were out of stock at the time and had to preorder. But you give me estimated dates and you were spot on . Thank you. I will definitely use. This company again and recommend you . Kind regards Pauline Charlton”

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Posted 4 months ago

“Outstanding customer service. Helped correct an ordering mistake effortlessly. Highly recommended!”

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Posted 4 months ago

“Great little shop, I ordered several trees for my Lemax Christmas display in various sizes and shapes, they came in a box with bubble wrap, I was able to dry brush acrylic paint to look like snow, they are the best trees I’ve found!”

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Posted 4 months ago

“Product exactly as described. Arrived on time and securely packaged. Very happy with purchase. Finances willing will be buying from Wonderland models again.”

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Posted 4 months ago

Wonderland Models is rated 4.9 based on 6,507 reviews