Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,155 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Purchase arrived following day”

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Posted 3 months ago

“Great, very prompt, all arrived as ordered and in good time.”

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Posted 3 months ago

“I have found wonderland very good but next day delivery don't i ordered paint for next day it took 3 days to deliver sorry”

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Posted 3 months ago

“Good customer service. Kept up to date with delays due to availability. One of the model kits box was damaged in transport. All internal items in tact though”

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Posted 3 months ago

“My order turned up on time in perfect condition would highly recommend wish I lived in Scotland it's a lovely model shop”

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Posted 3 months ago

“I placed my order late on Sunday,and it was delivered Tuesday lunch time.Once again excellent service,so in my opinion there is no way you can improve your service.So,once again Thank you.”

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Posted 3 months ago

“Good stocks, good prices - but always room for improvements- and fast turn around times, make this dealer a good 'go to' for all your modelling needs. Recommended.”

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Posted 3 months ago

“Excellent and timely service kept informed of delivery and arrived when we expected it to .”

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Posted 3 months ago

“The service from Wonderland is always first class with lightening fast turnaround, although I would have preferred my trees to have been wrapped in bubble wrap.”

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Posted 3 months ago

“Very good service, kit arrived very quickly, good price also.”

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Posted 3 months ago

“I recently ordered a number of model kits. All delivered a few days later.”

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Posted 3 months ago

“Really excellent fast turnaround on my order which arrived well packaged and in perfect condition. Also good honest pricing, not trying to hide behind unquoted (until check out)shipping costs.”

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Posted 3 months ago

“Fantastic discount offers, promptly dispatched and securely packaged - cheers!”

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Posted 3 months ago

“Only ordered paint s but delivery was quick and very well packaged well done”

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Posted 3 months ago

“Item still not received - I ordered on Saturday and paid what I would consider a large amount to get the item delivered on time before a family birthday. The last message from yourselves said I would get a tracking number - I am still waiting for it. So disappointed.”

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Posted 3 months ago

Thank you for your review. This order is being delivered to Northern Ireland which is listed as a two working day service so it is due to be delivered tomorrow. Your tracking number was sent by email on Saturday, if it is not in your inbox please check your spam folder or email mailorder@wonderlandmodels.com and we will be happy to assist.

Posted 3 months ago

“I buy quite a lot of presents for my grandchildren and it’s always a competitive price and prompt delivery. I would highly recommend”

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Posted 3 months ago

“Great service. The paint arrived within a couple of days. The box was a bit big for a jar of paint, though! Many thanks. WIll use you again!”

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Posted 3 months ago

“Thanks for helping me out so quickly and proactively after I had ordered incompatible items.”

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Posted 3 months ago

“Customer service has been very good. Paul kept me informed about my order , very satisfied.”

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Posted 3 months ago

“A brilliant service once you get the payment system to work, very fast turnaround. Will definitely be buying again”

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Posted 3 months ago

Wonderland Models is rated 4.9 based on 6,155 reviews