Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,667 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“A great customer service in all aspects including a fast delivery.”

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Posted 4 months ago

“Excellent service! Good communication and quick delivery, would highly recommend. Thank you very much.”

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Posted 4 months ago

“I've bought your Chieftain tank model, (which many moons ago I drove round Germany) and which I was very impressed with. Everything was to my satisfaction. I also bought your CARRO AMARTO M13 with which I was less satisfied. I hadn't expected it to be quite so small - it was billled as 1/35 - and I found the profusion of small parts difficult to handle as well as some parts missing from the instructions, an extra unexpected figure as well as a spare limb/head. Which ws a pity since I had intended to buy three more 20th century tank models (German, Russian and America) - from different periods. I'm now reviewing the position. Regards, John Muir”

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Posted 4 months ago

“An excellent service with what I need always in stock.”

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Posted 4 months ago

“I ordered my fist ever wooden kit (a Viking longship) from Wonderland Models. It was great value for money. It was tracked and arrived on time in perfect condition. I’m delighted with the ship and look forward to building it.”

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Posted 4 months ago

“The order has not been delivered yet, please update or re-send. Thank you”

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Posted 4 months ago

Good morning. Your order was sent out by DPD a week ago but seems to have been delayed in transit. We have requested an update from them and will contact you when we get a response.

Posted 4 months ago

“Good, prompt service. All products in stock and a great website to indulge in. We will be basck for more.”

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Posted 4 months ago

“Excellent very quick from ordering to delivery can not fault you at all always a pleasure to order items off your website”

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Posted 4 months ago

“Brilliant Brilliant Brilliant lovely site to order from there is so much to choose from absolutely brilliant”

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Posted 4 months ago

“Very good, efficient service,”

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Posted 4 months ago

“Wonderful service from Wonderland Models as always, polite and efficient, even rang me to explain about a delay on ordered item, brilliant, well packaged and arrived promptly in perfect condition. Thanks guys 👍”

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Posted 4 months ago

“Item arrived in great time packaged really well no complaints what so ever”

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Posted 4 months ago

“Very pleased with the items”

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Posted 4 months ago

“Excellent shop, I use mail order as I live 200 miles from it, and parcels always securely wrapped and usually arrive in only two days. Friendly and knowledgeable staff. Five stars.”

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Posted 4 months ago

“Brilliant service all was great 👍🏼 thanks”

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Posted 4 months ago

“Excellent service will defo use again. Communicatiin good.”

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Posted 4 months ago

“Good price, quick delivery”

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Posted 4 months ago

“Very fast delivery - excellent! And the paint I bought is ok too!”

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Posted 4 months ago

“Ordered 2 items confirmed but only one in stock. Delivery of the one item was good and charged only for the item delivered. Managed to find the second item elsewhere.”

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Posted 4 months ago

“Very quick delivery following an order placed on a Sunday. Definitely consider using again”

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Posted 4 months ago

Wonderland Models is rated 4.9 based on 6,667 reviews