Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,201 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“All delivered very quickly. Will use them again.”

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Posted 7 months ago

“Great communication even after hours plus order was sent lightening quick ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 months ago

“Excellent service, prompt delivery as I live in the south of England”

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Posted 7 months ago

“we purchased some cap guns for our boys and the quality is excellent - just what you'd expect from a proper company delivered promptly, sensibly priced”

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Posted 7 months ago

“I have bought models and paints, etc. from Wonderland Models for several years all on line I am afraid( model shops are a dying breed) courtesy and service are their catch words, they are the best, goods are always well packed so no damage they are the best I have said that before but it cannot be said enough, thank you for your service and attention to detail, my last purchase was an Audi A4 Quattro added paint but no the correct type, got a call asking about the paint and this was corrected not a normal thing but much appreciated and above service, thank you so much the best.”

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Posted 7 months ago

“Wonderland Models have everything and its often cheaper than Amazon. I have twice used the ecomony delivery option and its taken far less time to arrive than stated, brilliant! I just wish I lived closer to Edinburgh so I could wander through their Aladdin's cave of a shop more often.”

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Posted 7 months ago

“As usual all items purchased arrived quickly,well packaged,were as described and at a good price, great selection of models and modelling tools”

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Posted 7 months ago

“Brilliant models and fantastic customer service. Thank you”

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Posted 7 months ago

“Staff very helpful over the phone this first time i used wonderland models to order parts and will definately use them again! Thankyou.”

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Posted 7 months ago

“Great prices for the Papo Knights. Really exceptional service and speedy delivery. Happy Customer.”

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Posted 7 months ago

“I have used wonderland models for quite a few years and found thier service excellent”

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Posted 7 months ago

“Good quality 👌 Very much honest customer service as well. Fast and quick dispatch”

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Posted 7 months ago

“Excellent quick service”

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Posted 7 months ago

“I have used Wonderland Models a few times and will continue to do so.”

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Posted 7 months ago

“Absolutely brilliant from phone advice/support to very quick delivery. Thank you”

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Posted 7 months ago

“Another satisfied purchaser. The usual quick delivery. I have bought before and I will do again.”

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Posted 7 months ago

“As a regular customer I was very pleased with very quick delivery and quality of the packaging, as the model was a gift 🎁 I think your model store on Lothian Road is fantastic and stocked beyond belief. Thank you very much. James”

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Posted 7 months ago

“As always a wonderful, quick and efficent service, will always use Wonderland Models”

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Posted 7 months ago

“I purchased an item online and it was delivered the next day and it was packaged excellently ensuring everything arrived safe! The item was a good price and the website was userfriendly and clear. I would definitely recommend purchasing from Wonderland!”

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Posted 7 months ago

“Genuinely a great online store, will buy again, paints came well packed and protected. thank you”

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Posted 7 months ago

Wonderland Models is rated 4.9 based on 6,201 reviews