Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,674 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 18th June 2026

119

Anonymous

Anonymous // 01/01/2019

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“I Oordered paints on a Saturday morning and they were delivered on the Sunday afternoon.”

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Posted 9 months ago

“Excellent service no complaints whatsoever”

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Posted 9 months ago

“A good prompt service.”

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Posted 9 months ago

“Great communication, speedy shipping, well packaged.”

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Posted 9 months ago

“I've been using Wonderland Models for a few years now and - for me - they are the best in the business. Quick service... Superb stuff!”

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Posted 9 months ago

“The person at Wonderland Models who looked after my order showed great care about fulfilling the order.”

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Posted 9 months ago

“Usual first-rate service. Arrives in no time after confirming the order. Highly recommended retailer.”

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Posted 9 months ago

“The items arrived very quickly well packed I cant fault these people , they are my first "To go to" whenever i want any modelling supplies”

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Posted 9 months ago

“Expensive item but obtained at a reasonable price. Arrived well packaged and undamaged and more quickly than I anticipated. Well done! Good communication with me from Wondeland Models. All in all great sevice and I will be ordering from them again.”

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Posted 9 months ago

“The quality of service from Wonderland has always been second or none. Excellent communication, a first rate experience every time.”

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Posted 9 months ago

“Quick service. Very good”

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Posted 9 months ago

“You're asking me to review an item that not only have I not received but do not know when I'm likely to receive. Originally it was reported as "Shipped" only to subsequently be change to "Awaiting Fulfillment" I note the the model is still listed for sale.”

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Posted 9 months ago

“Well, a kit I'd been umm-ing and ahh-ing over was advertised at I price I considered entirely reasonable when taking postage costs into account, so, yep, I splashed out. The model duly arrived, safe and sound in it's protective packaging. All was good with my world thanks to the good folks of Wonderland.”

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Posted 9 months ago

“Excellent 👌 first class service I will definitely order again 👍”

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Posted 9 months ago

“Long time since I have bought from Wonderland Models, and this experience was a delight! Easy to navigate and order from the website, the item (which was on a remarkable sale price) was in my possession within 48 hours in perfect condition (well done DPD).”

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Posted 9 months ago

“Great price (cheaper than China) and first class delivery (recieved within 24 hours)”

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Posted 9 months ago

“Efficient service, fast despatch and communication per excellence. Recommended”

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Posted 9 months ago

“Arrived in good time and I was informed of each stage of the process. It was extemely well packed and therefore well protected. There is not much to do with reguard to assembly and the encluded instructions were adequate and could be worked out easily. Once unpacked, assembled and ready to go, I realised that there were more washers than were required to fit the whistle and some were of different thicknesses. I contacted the supplier who then contacted the manufacturer and a day later received a comprehensive reply. If there were to be a "down point" it would be that the whistle does not sit vertically to the boiler which I think distracts from the overall beauty and a positive distraction. Otherwise this is a first class machine of which I am now a proud owner.”

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Posted 9 months ago

“Great choice of product, easy to select on the website and a speedy delivery. Ideal modelling go-to.”

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Posted 9 months ago

“I have just received my first order from Wonderland Models, customer service was excellent and my order arrived perfectly - I would highly recommend them and will be a returning customer.”

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Posted 9 months ago

Wonderland Models is rated 4.9 based on 6,674 reviews