Wise Bartender Reviews

Name: Wise Bartender
Address: UNIT 5 WAYSIDE FARM, SHEPTON MALLET, Somerset
Rating: 4.82

4.8 Rating 5,324 Reviews

97 %

of reviewers recommend Wise Bartender

4.8

Based on 5,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Wise Bartender 5 star review on 9th September 2025

Anonymous

Anonymous // 01/01/2019

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“I left a review last week saying I was disappointed that I’d not received my order and wrote that I wasn’t satisfied with the service I’d received. Unfortunately it turns out that the fault lied with the delivery company and not the supplier and I was too hasty in writing a poor review. I’ve since received excellent customer service to help rectify my issues and I’m looking forward to receiving my order”

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Posted 2 days ago

“The service was exceptional and I'd just taken a punt on whether I would like the goods on offer. I liked two and didn't like one other so that was a result. It's good to try things and maybe find a new friend.”

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Posted 3 days ago

“After 8 days I still haven't received my order. DX Express said they tried to deliver it but I wasn't in, yet I'd stayed in all day. I have rearranged the delivery twice more each time they cancelled it on the day. Suggest you get a new delivery company”

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Posted 6 days ago

Hi William, Thank you for your feedback, and firstly, we're very sorry for the frustration you've experienced. We were actually only made aware of the delivery issue when we received notification of your review. We always encourage customers to contact us directly if there is a problem with a delivery, as once a parcel leaves our warehouse it is in the hands of the courier and we aren't automatically notified when deliveries are delayed, repeatedly rebooked, or encounter issues. Having investigated your order, we can see that DX have repeatedly rearranged delivery without successfully completing it, despite several rebooking attempts. We completely understand how frustrating this must be, particularly when you've stayed home waiting for the delivery. As soon as we became aware of the issue, we contacted both the customer and DX to investigate and have now arranged a replacement order so that we can get the drinks delivered as quickly as possible. Whilst courier issues of this nature are thankfully rare, we appreciate that does little to help when you're the customer affected. As a small family business, we work hard to resolve problems quickly once we're made aware of them, and we're sorry that on this occasion your experience fell below the standard we aim to provide.

Posted 3 days ago

“Couldnt find this Hardy's Zero Chardonnay in any local major supermarket but Wise bartender came up trumps with this and provided 10 lovely bottles. Only gone alcohol free last month and been looking for a palatable wine that doesnt taste horrible compared with normal. This beauty fits the bill and tastes like 'normal' -thank you for choosing and stocking this Wise Bartender.”

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Posted 1 week ago

“Always very pleased with the selection of GF non alcoholic ales. Excellent service as always.”

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Posted 1 week ago

“My wife and I were traveling from overseas and wanted to try some particular beers without having to run around London. You guys made it dead easy to get what we wanted in just over one working day. Great beers, great experience”

Wise Bartender 5 star review on 31st August 2026

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Posted 1 week ago

“Great service, and one of the few places (other than Amazon) that seem to be stocking Bero. Will use again.”

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Posted 1 week ago

“Fantastic selection of gluten free non-alcoholic beers - often tricky to locate, and I have never seen such a wide variety. Super quick delivery and good prices.”

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Posted 1 week ago

“Came across the website when looking for a supplier of non-alcoholic good quality wine. Website really easy to use delivery was quick and the item was well packaged and arrived within three working days.”

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Posted 1 week ago

“I do not like the taste of the energy drinks.The pickled gherkins were enjoyable.”

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Posted 1 week ago

“Delivery was fast and the beer and larger had a great taste would recommend you to my friends”

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Posted 1 week ago

“Very good arrived in time perfect present.”

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Posted 2 weeks ago

“All very good. Delivered quickly and safely”

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Posted 2 weeks ago

“Order on Thursdy, arrive on Friday. Very good product and service.”

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Posted 2 weeks ago

“Your chosen courier is awful. Tried to deliver to a business address out of hours not once but twice. Changed the address to residential. Failed to deliver on specified day. Still waiting for goods.”

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Posted 2 weeks ago

“Great range, always new items coming in, up with the Zeitgeist of non-alcoholic drinks. Only criticism is that the constant launch of new varietals and brands is difficult to sample in smaller quantities because of delivery costs. I realise of course that there is no such thing in the real world as free delivery ( SOMEBODY pays) but my last order of 6 bottles to try out two new -to me anyway- beers meant effectively paying for 8 bottles as delivery charge was equivalent to two bottles. There must be a better solution, as I am sure it is costing you business because people know that your delivery charge means trying out new ones economically is difficult.”

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Posted 2 weeks ago

“Excellent customer service following a let down by their courier. Updated as the details below stand but I have discovered that DX damaged and destroyed the package but the first WB knew was when they saw my review. Email sent amends made and replacement order issued with an agreed substitution as I had ordered the last 10 of an item. Fri 14th (late pm) email - order confirmed. Mon 17th email - order despatched. Sat 22nd - email seeking review. One thing missing - my delivery must be following the book "The long way round" I would wait in future to send these out till the order is delivered.”

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Posted 2 weeks ago

“Bought two short shelf life AF spirits and was really pleased! Absolute bargain, great for AF spritz!”

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Posted 2 weeks ago

“I hadnt realised that there was a company producing lots of interesting non alcoholic drinks until my friend told me abbout it. I am very hapoy with my choices”

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Posted 2 weeks ago

“Easy to order, great selection and fast turnaround. And the courier service is great.”

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Posted 2 weeks ago

Wise Bartender is rated 4.8 based on 5,324 reviews