Wise Bartender Reviews

Name: Wise Bartender
Address: UNIT 5 WAYSIDE FARM, SHEPTON MALLET, Somerset
Rating: 4.81

4.8 Rating 5,384 Reviews

97 %

of reviewers recommend Wise Bartender

4.8

Based on 5,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Wise Bartender 5 star review on 9th September 2025

Anonymous

Anonymous // 01/01/2019

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“Unfortunately my order has not arrived and when I look at the tracking. It just says: DX has your item but there are some delays at this time, bear with us, we will deliver soon. Thanks It's been a week now and no updates. I have messaged, but no answer as yet.”

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Posted 42 minutes ago

“Was very impressed by the range of zero and low alcohol beers. The search engine was great for filtering out exactly what I wanted. Regular updates re delivery and delivery on the day was prompt. The purchases were for a Christmas present so I can't leave a review of the beers. Will definitely be buying here in the future.”

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Posted 20 hours ago

“Great AF product selection, fast delivery, packaged very securely. I've been impressed on the two occasions I have purchased from here!”

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Posted 1 day ago

“Fantastic choice of drinks. I tend to stick to the beers but ventured in to the realms of cider recently. Delivery is always quick.”

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Posted 2 days ago

“Great choices of beverages, very swift and easy.”

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Posted 4 days ago

“Invaluable. There's no problem getting hold of low or zero alcohol beer, not too bad for gluten free beer. Just try obtaining low/zero gluten free alcohol beer, you might as well look for the pot of gold at the end of the rainbow. Until you discover Wise Bartender, so three cheers to you.”

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Posted 5 days ago

“Yet another delicious voyage of discovery through the latest haul of fabulousness. Love this company, cannot fault them.”

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Posted 5 days ago

“Good selection. Easy delivery… thank you”

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Posted 5 days ago

“Fab supplier in every repect - except the Shop if link to the discount voucher which annoyingly often doesn't work !!”

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Posted 1 week ago

“Very quick delivery and good selection on non-alcoholic beers. :)”

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Posted 1 week ago

“There is a good range of beers available, especially darker beers like stouts and porters. I also like that WB are stocking more best bitter styles such as Otter and Old Hookey. We don't all want this modern fad for so-called "IPA"s! Customer service is excellent, and a query was answered and resolved in barely more than a few minutes. Delivery is always fast and reliable.”

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Posted 1 week ago

“Good selection of drinks and great service. Have used them several times.”

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Posted 1 week ago

“The delivery arrived four days later than expected, despite paying extra for a next-day service. I appreciate the delay may have been down to the courier, but the poor customer service that followed made the experience even more frustrating. When we tried calling on the day to chase the delivery, the number we assumed was for customer services went straight to voicemail. Having left it over the weekend, I emailed to ask if someone could call me to discuss the issue. I was told they don't have outbound calling facilities. Despite requesting a call again, I received the same response: put all the details in an email and someone would get back to me. I find this approach to customer service poor, impersonal and unnecessarily time-consuming. What could have been resolved in a one-minute conversation became a lengthy email exchange simply because no one was willing or able to speak to me directly. To be fair, once I put everything in writing, the issue was resolved fairly quickly. However, when a customer has already experienced a failed delivery despite paying extra for a premium service, why make the experience even more frustrating by refusing to speak to them? Good customer service is about more than eventually resolving an issue. It's also about how you treat customers along the way. In this case, the lack of any real human interaction was a major disappointment.”

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Posted 2 weeks ago

“What a fabulous company. I was seriously impressed with the communication plus the delivery 2 days before the promised date. Will keep the alcohol-free mulled wine till December, so I cannot comment on it, but according to reviews it seems the best out there. Thank you”

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Posted 2 weeks ago

“Great web site with a lot of low alcohol drinks,in one place. Better than the limited stock in my area.b thanks”

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Posted 2 weeks ago

“Fantastic choice of NA beers, good prices and excellent delivery schedule. Web site easy to navigate.”

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Posted 2 weeks ago

“Just come across this Company since deciding to give up alcohol. Amazing wines especially the Moderato Colombard, which i'm really enjoying. Highly recommend....”

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Posted 2 weeks ago

“Love the simplicity of being able to order a gluten-free case”

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Posted 2 weeks ago

“Excellent service from start to finish. Good selection of Beer, a very happy husband!”

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Posted 3 weeks ago

“The wine choices are good but your choice of delivery courier not so much. My door bell is not rung when a delivery arrives so often this means it is taken away, and it does not get left in the space requested when they cannot get an answer. They do not get an answer as I do not know they have arrived.”

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Posted 3 weeks ago

Wise Bartender is rated 4.8 based on 5,384 reviews