Wise Bartender Reviews

Name: Wise Bartender
Address: UNIT 5 WAYSIDE FARM, SHEPTON MALLET, Somerset
Rating: 4.81

4.8 Rating 5,372 Reviews

97 %

of reviewers recommend Wise Bartender

4.8

Based on 5,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Wise Bartender 5 star review on 9th September 2025

Anonymous

Anonymous // 01/01/2019

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“The delivery arrived four days later than expected, despite paying extra for a next-day service. I appreciate the delay may have been down to the courier, but the poor customer service that followed made the experience even more frustrating. When we tried calling on the day to chase the delivery, the number we assumed was for customer services went straight to voicemail. Having left it over the weekend, I emailed to ask if someone could call me to discuss the issue. I was told they don't have outbound calling facilities. Despite requesting a call again, I received the same response: put all the details in an email and someone would get back to me. I find this approach to customer service poor, impersonal and unnecessarily time-consuming. What could have been resolved in a one-minute conversation became a lengthy email exchange simply because no one was willing or able to speak to me directly. To be fair, once I put everything in writing, the issue was resolved fairly quickly. However, when a customer has already experienced a failed delivery despite paying extra for a premium service, why make the experience even more frustrating by refusing to speak to them? Good customer service is about more than eventually resolving an issue. It's also about how you treat customers along the way. In this case, the lack of any real human interaction was a major disappointment.”

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Posted 2 days ago

“What a fabulous company. I was seriously impressed with the communication plus the delivery 2 days before the promised date. Will keep the alcohol-free mulled wine till December, so I cannot comment on it, but according to reviews it seems the best out there. Thank you”

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Posted 3 days ago

“Great web site with a lot of low alcohol drinks,in one place. Better than the limited stock in my area.b thanks”

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Posted 3 days ago

“Fantastic choice of NA beers, good prices and excellent delivery schedule. Web site easy to navigate.”

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Posted 5 days ago

“Just come across this Company since deciding to give up alcohol. Amazing wines especially the Moderato Colombard, which i'm really enjoying. Highly recommend....”

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Posted 6 days ago

“Love the simplicity of being able to order a gluten-free case”

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Posted 6 days ago

“Excellent service from start to finish. Good selection of Beer, a very happy husband!”

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Posted 1 week ago

“The wine choices are good but your choice of delivery courier not so much. My door bell is not rung when a delivery arrives so often this means it is taken away, and it does not get left in the space requested when they cannot get an answer. They do not get an answer as I do not know they have arrived.”

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Posted 1 week ago

“Great service and nice beers”

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Posted 1 week ago

“Excellent service and delivery, husband was very pleased with his non alcoholic beer and ale selection box, saying they were very good compared to some he’s tried before.”

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Posted 1 week ago

“Service and delivery was prompt and product packaged really well - prices and ranged fared really well against other similar providers so will undoubtedly buy again”

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Posted 1 week ago

“Great Variety I’m building out a non alcoholic beer advent calendar for my wife so found the website really helpful only slight down mark is one of the drinks were a couple of months out of date but bar that everything was great”

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Posted 2 weeks ago

“Great selection plus snacks! What’s not to love?”

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Posted 2 weeks ago

“Best red non-alcohol wine I've tasted. I shan't be looking for any more others”

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Posted 2 weeks ago

“Kept me in touch with my order with a friendly and speedy service. Well satisfied, thank you”

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Posted 2 weeks ago

“The taste is as written on the tinas they say, excellent”

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Posted 2 weeks ago

“Another fabulous bunch of goodies from my favourite drinks provider! Can’t wait to try them all.”

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Posted 2 weeks ago

“Great selection and customer service. Fantastic selection of drinks, especially the beers; nice to see dark ales, stouts and weissbiers including some I haven't seen elsewhere. Half my order wasn't delivered by courier but the customer service sorted the next day and reordered. Great service.”

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Posted 2 weeks ago

“Delivery prompt and accurate. Non-alcoholic lager pretty good given no alcohol!!”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

Wise Bartender is rated 4.8 based on 5,372 reviews