WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.96

4.0 Rating 875 Reviews

73 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid.....Avoid......Avoid! Terrible Service. Mirror Arrived Damaged, company not really interested in dealing with matters quickly. They’ve apparently this just processed a partial refund to get damage fixed....almost 5 weeks after delivery of mirror. I’ve still not got this in my account, I’m not holding my breath. The company take ages to do anything. Not interested in replying to emails a when you go on live chat you can speak to the same person you’ve mailed straight away. Rude, patronising during telephone conversations. Staff become rude and get heckles up when questioned about simple things, for example, ‘when will a refund be processed’ I was asked to take a ‘calmer appoach’ Avoid this company at all costs - manufacturer was £90 more expensive for a full replacement mirror, I should have bought direct from manufacturer. Never ever use this company. The inconvenience, hassle and rudeness of staff is not worth it! I await a patronising reply on here from the company, trying to justify their actions or stating why me as the customer will be in the wrong and they have done everything right. Please AVOID this company.”

Helpful Report

Posted 6 years ago

Good Morning Steph, We are sorry to hear that you have experienced an issue with a product that you have received. If you require any further assistance, please do not hesitate to contact us.

Posted 6 years ago

“a very good service very helpfull”

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Posted 6 years ago

Good Afternoon Graham, Thank you for the brilliant feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“Perfect paint finish and match Good packaging.”

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Posted 6 years ago

Good Morning Ian, Thank you for the fantastic feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“speed of service/ some one on the phone that actually new what they were talking about first class all roundservice”

Helpful Report

Posted 6 years ago

Good Morning Robin, Wow! Thank you for your fantastic feedback, we are extremely glad you are pleased with our service, we pride ourselves on the knowledge we have of our products and are glad this has shone through in our dealing with you!

Posted 6 years ago

“excellent service”

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Posted 6 years ago

Good Morning, Thankyou for the brilliant feedback and rating, we are pleased you are happy with our service!

Posted 6 years ago

“Nothing at all”

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Posted 6 years ago

Good Morning Anisa, We are sorry to hear that you experienced a delay in the delivery of your order. We do work in partnership with multiple delivery partners, we are sorry that on this occasion they did not perform to the standard that is expected.

Posted 6 years ago

“The helpfulness of the staff and the swift arrival of the part in question.”

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Posted 6 years ago

Good Morning John, Thank you for the brilliant feedback, we are extremely pleased you are happy with our service!

Posted 6 years ago

“Good service and easy website to use”

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Posted 6 years ago

Good Morning Alida, Thank you for the brilliant feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“Price, exact colour match & delivered as promised.”

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Posted 6 years ago

Good Morning Alan, Thank you for the brilliant feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“Helpful and friendly advice. Prompt service”

Helpful Report

Posted 6 years ago

Good Morning Nathan, Thank you for the brilliant feedback, we are really pleased that we could assist you on this occasion!

Posted 6 years ago

“Aggravation”

Helpful Report

Posted 6 years ago

Good Morning Mr Barker, You have already been reimbursed for this returned product and also unlawfully opened a credit card transaction dispute to recover your funds twice. You have been reported to action fraud as our standard policy for these interactions. We are sorry we could not assist you on this occasion.

Posted 6 years ago

“The suggested wording was tremendously helpful. It made designing the Graduation Gift very much easier.”

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Posted 6 years ago

Good Morning Derek, Thank you for the brilliant feedback, we are really pleased you are happy with our services!

Posted 6 years ago

“Quick delivery and wing Mirror cover fitted perfectly”

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Posted 6 years ago

Good Morning Evelyn, Thank you for the brilliant feedback, we are really pleased that you are happy with the product we supplied!

Posted 6 years ago

“Speed getting in touch and customer service”

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Posted 6 years ago

Good Morning Julia, Thank you for the brilliant feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“The first item sent was not the right one for the vehicle. The subsequent process for return and exchange for the right one was fast, efficient and was done without any fuss. Thank you all. I would certainly recommend you if and when an opportunity arises.”

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Posted 6 years ago

Good Afternoon Philip, Thank you for the brilliant feedback, we are really pleased that you are happy with our service and the ease of ensuring the correct product is supplied.

Posted 6 years ago

“Easy to order and excellent product. Colour match was first rate.”

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Posted 6 years ago

Good Morning Sian, Thank you for the brilliant feedback, we pride ourselves on the quality of our painting service! As the only UK Supplier that offers this service, we are glad that our customers are pleased with the outcome!

Posted 6 years ago

“Efficient service and speedy delivery”

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Posted 6 years ago

Good Morning Stephen, Thank you for the brilliant feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“Knew their market well and helpful”

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Posted 6 years ago

Good Morning Michael, Thank you for the brilliant feedback!

Posted 6 years ago

“Great service once again”

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Posted 6 years ago

Good Morning Carl, Thank you for the brilliant feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“I am trying to return my purchase for a refund and you won't facilitate this.”

Helpful Report

Posted 6 years ago

Good Afternoon Helen, We did receive your return request for the product ordered incorrectly on Thursday at 12:35, we try our best to respond to all emails within 24 working hours Monday-Friday, this has now been replied to. Thank you

Posted 6 years ago

WingMirrorMan is rated 4.0 based on 875 reviews