WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 4.02

4.0 Rating 858 Reviews

75 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 858 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They followed up a query with offering me a replacement window regulator.”

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Posted 3 years ago

Good Afternoon Chris, Thank you for providing your feedback. We do provide online video fitting advice, each product packaging includes a QR code which can be scanned by your mobile device. This then refers you to the online installation video for your particular item.

Posted 3 years ago

“Fast delivery the first time supplied wrong side returns process long winded when they was at fault”

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Posted 3 years ago

Good Morning Andrew, We are sorry to hear that you experienced an issue with a product that has been received. We do hope that any issues have now been rectified.

Posted 3 years ago

“I ordered a custom painted wingmirror for my vauxhall combo for an extra £25+ and recieved a package about 3 days later, which seemed odd as the lady on the phone said it would be in the paintshop for about 3 days...it arrived and was not painted and so I contacted and got my paint money refunded. Delivery was fast and refund was prompt, just a shame the order was incorrect.”

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Posted 3 years ago

Good Afternoon, We are sorry to hear that you experienced an issue with a product that has been received. We are glad any issues have been resolved.

Posted 3 years ago

“Price and availability”

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Posted 3 years ago

Good Afternoon EJC Commercials, Thank you for providing us with your feedback!

Posted 3 years ago

“Sorry, can't comment yet as not received. You still have one day to meet your advised delivery date, but I'm not panicking as Covid rules have cobbled everything up.On face of it, price good, so looking forward to receipt of item.”

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Posted 3 years ago

Good Afternoon Richard, Thanks for your feedback. We do hope that once the order has been received, you will update your review of our product and service!

Posted 3 years ago

“The buying process was friendly and informative”

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Posted 4 years ago

Good Afternoon Lesley, Thank you for the feedback!

Posted 4 years ago

“Delivery bang on time”

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Posted 4 years ago

Good Morning A Philipson, Thank you for taking the time to leave us with your feedback! All available products can be found on our website, we would strongly advise you take a look as our websites are constantly being updated!

Posted 4 years ago

“Nothing much”

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Posted 4 years ago

Good Morning Bill, Thank you for your feedback, as you have not provided much of an explanation to your feedback, I do not believe we can comment.

Posted 4 years ago

“How easy it was to order and get quote from you”

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Posted 4 years ago

Good Morning Roy, Thank you for your feedback, I can see that there was a slight delay with your order however your order has now been collected!

Posted 4 years ago

“The quality of the hinges”

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Posted 4 years ago

Good Morning Richard, We are sorry to hear that you are experiencing an issue with a product that has been received. We would love to assist you with this enquiry, for any technical enquiries please contact aftersales@buyitonline.ltd so a part technician may discuss this with you!

Posted 4 years ago

“nothing as when ordered over the phone was told headlights in stock , after i paid the full amount i received an emails saying one was not in stock and i would not receive until September !!!!!!!!!!! , and i would not receive refund for upto 10 days to 30 days ? In the end i received one headlight and did receive refund within 10 days in the end all good for one headllight just annoying at the beginning”

Helpful Report

Posted 4 years ago

Good Morning Christopher, We are sorry to hear that you experienced an issue with your order. Our product management team do notify customers as soon as they are aware of any delays which will directly affect you. On this occasion, we are extremely sorry to hear that this did not take place as quickly as we expect. We are pleased that you have now received a reimbursement and that the order has been partially fulfilled.

Posted 4 years ago

“The helpfulness of the staff initially”

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Posted 4 years ago

Good Afternoon John, We are sorry to hear that you experienced a delay with your order. I can now see that this order has been received in accordance with the information we have provided to you.

Posted 4 years ago

“Quickness of ordering but I haven't received my goods as yet”

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Posted 4 years ago

Good Afternoon Linda, We are sorry to hear that your order was delayed, I can now see that this item has arrived with us and is currently with our paint team to ensure the item is fully colour matched prior to dispatch. Unfortunately, we have experienced several delays with incoming shipments over the previous weeks which has affected customer orders.

Posted 4 years ago

“This purchase had issues, but communication to resolve was very good”

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Posted 5 years ago

Good Morning, We are sorry to hear that you experienced an issue with a product that has been received. We are glad that any issues have been rectified.

Posted 5 years ago

“The delivery time was good, unfortunately although the part ordered said it was correct for the year/make/model of vehicle it does not fit correctly”

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Posted 5 years ago

Good Morning, Thank you for your feedback We are sorry to hear that you have experienced an issue with a product that has been received. If you would like to get in touch with our customer service team, they may be able to assist you by reviewing the vehicle information and the product compatibility.

Posted 5 years ago

“the wing mirror fitted the van and the connection for the power was correct”

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Posted 5 years ago

Good Afternoon Brian, Thank you for your feedback, we pride ourselves on the quality of our products. If you have any issues with a product that has been received, please do not hesitate to contact us so we can advise on how to rectify!

Posted 5 years ago

“Speedy delivery”

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Posted 5 years ago

Good Morning Nic, we are sorry to hear that you have experienced an issue with a product that has been received. Thank you for providing us with your feedback!

Posted 5 years ago

“The original order went “missing”, the replacement was sorted very quickly after a phone call.”

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Posted 5 years ago

Good Afternoon Robert, We are sorry to hear that you experienced a delay in receiving your order, we are now glad that this issue has been rectified.

Posted 5 years ago

“Quck delivery; correct product.”

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Posted 5 years ago

Good Morning Malcolm, Thank you for your kind feedback!

Posted 5 years ago

“the parts you supply are ok but every time I order something it takes a week to come and my customers cant wait if you could do a next day it would be o/k”

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Posted 5 years ago

WingMirrorMan is rated 4.0 based on 858 reviews