WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.95

4.0 Rating 879 Reviews

73 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing at all seeing how you sent a wrong item that then cost me money to rectify your incompetence”

Helpful Report

Posted 6 years ago

Good Morning Nick, We are sorry to hear that you experienced an issue with a product that has been received. I can see here that you informed us that your product did not arrive in the finish that was expected, however you took your own initiative and rectified this. Unfortunately, we cannot be liable or responsible for any third party costs which we were not aware of prior to them taking place. This is standard procedure throughout the UK. If we had been notified prior to you making alternative arrangements, a complete resolution would have been offered to you.

Posted 6 years ago

“Good prompt service,good price.would recomendd to others and use again”

Helpful Report

Posted 6 years ago

Good Morning David, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion!

Posted 6 years ago

“I needed a wing mirror for my Citeron Grand Picasso I was quoted over £200 by a citeron dealer £100+ by various breakers, got my brand new boxed mirror for less than £70 delivered in less than 3 days using standard royal mail delivery.what more could you wantValue &service I would recommend Wing Mirror Man to anyone”

Helpful Report

Posted 6 years ago

Good Morning Martin, Thank you for the brilliant feedback, we are really pleased that you are satisfied with the product you have received. We do pride ourselves on being a cost effective alternative to OE products without affecting the quality!

Posted 6 years ago

“nothing as when ordered over the phone was told headlights in stock , after i paid the full amount i received an emails saying one was not in stock and i would not receive until September !!!!!!!!!!! , and i would not receive refund for upto 10 days to 30 days ? In the end i received one headlight and did receive refund within 10 days in the end all good for one headllight just annoying at the beginning”

Helpful Report

Posted 6 years ago

Good Morning Christopher, We are sorry to hear that you experienced an issue with your order. Our product management team do notify customers as soon as they are aware of any delays which will directly affect you. On this occasion, we are extremely sorry to hear that this did not take place as quickly as we expect. We are pleased that you have now received a reimbursement and that the order has been partially fulfilled.

Posted 6 years ago

“Quality of item was spot on.It was well protected and packaging was superb.”

Helpful Report

Posted 6 years ago

Good Morning Chris, Thank you for the brilliant feedback, we are really pleased that you are satisfied with the product received. We do update customers throughout the order process where possible, improvements are constantly being made to ensure all customers are fully aware of the order status.

Posted 6 years ago

“Not a lot so far”

Helpful Report

Posted 6 years ago

Good Afternoon Trevor, We are sorry to hear that you have yet to receive a response. If your email enquiry is regarding a product issue, our purchasing department will be reviewing all available products and will refer back to you once they have a resolution. We appreciate your patience!

Posted 6 years ago

“Service and price”

Helpful Report

Posted 6 years ago

Good Afternoon Jim, Thank you for the brilliant feedback, we are really pleased that you are happy with our service!

Posted 6 years ago

“price is good helpful services”

Helpful Report

Posted 6 years ago

Good Afternoon Ozcan, Thank you for the brilliant feedback, we are pleased that you are happy with our service! I can see that you have opted for our Free-Shipping Service which can take a maximum of 5-7 business days to be completed, however the item was delivered within 3 days, we do truly believe this to be an excellent service!

Posted 6 years ago

“quality of product, delivery and ease of use of the website. When I received it, it took about a minute to fit..........perfect!”

Helpful Report

Posted 6 years ago

Good Afternoon Steven, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion.

Posted 6 years ago

“Still waiting on the mirror, I was told 3-4 working days, its now almost 2 weeks, no apology from staff”

Helpful Report

Posted 6 years ago

“Window regulator was good price.”

Helpful Report

Posted 6 years ago

Good Afternoon Anthony, We are sorry to hear that the product purchased and supplied was not suitable for your vehicle. We can reassure you that our free tracked return service will enable you to return the product easily.

Posted 6 years ago

“Nothing yet,still waiting for wing mirror”

Helpful Report

Posted 6 years ago

Good Afternoon Victor, We are sorry to hear that you have experienced significant delays with your order, it does appear that there has been issues which has of course affected the order turnaround. We would like to confirm that your order is being managed swiftly to ensure the order is completed as soon as possible.

Posted 6 years ago

“The item ordered arrived really quickly.”

Helpful Report

Posted 6 years ago

Good Afternoon Susan, Thank you for your feedback, our returns department work tirelessly to organise customer returns and ease the return process, if they were unable to respond as quickly as they would have liked, we can only apologise for this.

Posted 6 years ago

“The helpfulness of the staff initially”

Helpful Report

Posted 6 years ago

Good Afternoon John, We are sorry to hear that you experienced a delay with your order. I can now see that this order has been received in accordance with the information we have provided to you.

Posted 6 years ago

“Quickness of ordering but I haven't received my goods as yet”

Helpful Report

Posted 6 years ago

Good Afternoon Linda, We are sorry to hear that your order was delayed, I can now see that this item has arrived with us and is currently with our paint team to ensure the item is fully colour matched prior to dispatch. Unfortunately, we have experienced several delays with incoming shipments over the previous weeks which has affected customer orders.

Posted 6 years ago

“Nothing. Would give zero if I could.”

Helpful Report

Posted 6 years ago

Good Morning Julia, Unfortunately, we cannot be responsible for incorrectly ordered products. As I am sure you will understand, we cannot check all customers order information against vehicle registrations to ensure they are suitable due to the large amount of orders processed. We are sorry that we were not able to assist you further on this occasion!

Posted 6 years ago

“Ease of ordering and the fact that my free postage arrived after 2 days”

Helpful Report

Posted 6 years ago

Good Afternoon Haydn, Thank you for the brilliant feedback, we are really pleased that we were able to assist you with your requirements!

Posted 6 years ago

“The wing mirror was for a left hand drive car. Not specified in the description.”

Helpful Report

Posted 6 years ago

Good Afternoon David, We are sorry to hear that you have experienced an issue with a product that has been received. All our products are suitable for Right Hand Drive vehicles here in the UK. We can not see that you have contacted us regarding this issue and allowed us to offer a resolution. If you would like assistance, please contact our customer service team using email address: aftersales@buyitonline.ltd

Posted 6 years ago

“Quick delivery of one item but still not received second item”

Helpful Report

Posted 6 years ago

Good Afternoon Geoff, Thank you for the brilliant feedback, we are glad you are pleased with our services! If you require an update on the status of an order, please contact our customer service team | aftersales@buyitonline.ltd who will be able to assist you regarding this enquiry.

Posted 6 years ago

“EVERYTHING SPOT ON. THE SERVICE AND FITTING”

Helpful Report

Posted 6 years ago

Good Afternoon Alan, Thank you for the brilliant feedback, we are really pleased that we were able to assist you with youre requirements!

Posted 6 years ago

WingMirrorMan is rated 4.0 based on 879 reviews