WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.95

4.0 Rating 879 Reviews

73 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid these people like the plague. They deliberately don't respond to emails requesting a cancellation in the hope you'll avoid cancelling your order. They are quick to respond to online criticism but not when you want to contact them”

Helpful Report

Posted 6 years ago

Good Morning, We are sorry to hear that you have experienced an issue with your order. As I am sure you may be aware, we do have different departments which manage and handle different areas. If you require to cancel an order, you can do so by contacting our customer accounts department.

Posted 6 years ago

“correct part arrived promptly”

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Posted 6 years ago

Good Afternoon Harry, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion!

Posted 6 years ago

“Quick efficient service you came on recommendation and it was worth it. Thank you”

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Posted 6 years ago

Good Afternoon Sarah. Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion!

Posted 6 years ago

“Arrived earlier than I was told, Excellent packaging. Great service, would use again. Regards Clayton.”

Helpful Report

Posted 6 years ago

Good Morning Clayton, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements.

Posted 6 years ago

“Fast, both mirrors correct better service and price than the Main Stealers”

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Posted 6 years ago

Good Morning, Thank you for the brilliant feedback, we are really pleased that you are happy with our services!

Posted 6 years ago

“Service and speed of return”

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Posted 6 years ago

Good Morning Collin, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion.

Posted 6 years ago

“Initial response”

Helpful Report

Posted 6 years ago

Good Morning Patrick, We are sorry to hear that you have experienced an issue with a product that has been received, I cannot see that we have received any further contact from you since an original return took place. So we are able to assist you with this matter, please feel free to contact our customer service team.

Posted 6 years ago

“Excellent service, delivered very fast, great product”

Helpful Report

Posted 6 years ago

Good Morning Ronald, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion.

Posted 6 years ago

“Very little.”

Helpful Report

Posted 6 years ago

Good Morning John, We are sorry to hear that you have experienced an issue with a product that was received. Our returns policy is followed for each and every returned item, we can only apologise if you do not agree with this, you are very lucky to find a supplier who places their trust in the consumer and allowed you to return the item after the fact, we do usually find this is the case with smaller less prominent suppliers in the UK. Unfortunately, our policy is very clear and as any exchange policy in a high street store in the UK, the item must be returned prior to exchange. We are sorry that we could not assist you on this occasion.

Posted 6 years ago

“Everything was perfect. Thank you”

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Posted 6 years ago

Good Afternoon Wan, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion.

Posted 6 years ago

“Helpful and friendly service from George, especially since car is a French registered left hand drive so not a straight forward order.”

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Posted 6 years ago

Good Afternoon Angus, Thank you for the brilliant feedback, we are really pleased that you are satisfied with the service you have received.

Posted 6 years ago

“Excellent service. Fair price and the mirror arrived on time. Painted exactly to match one supplied previously. Great product”

Helpful Report

Posted 6 years ago

Good Afternoon Alan, Thank you for the brilliant feedback, we are really pleased that you are happy with our product and service!

Posted 6 years ago

“fast service”

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Posted 6 years ago

Good Afternoon R Ahmad, Thank you for the brilliant feedback!

Posted 6 years ago

“Fast efficient service, well informed regarding delivery.. Good value”

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Posted 6 years ago

Good Afternoon Greg, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion!

Posted 6 years ago

“The customer service person answered very quickly, understood my issue, and dealt with it, he was doing his job in the correct manner.”

Helpful Report

Posted 6 years ago

Good Morning Virgina, Thank you for the feedback, we are constantly making improvements to the processes we use when processing customer orders and customer returns. Thank you for being cooperative and following our return procedure!

Posted 6 years ago

“Absolutely nothing.”

Helpful Report

Posted 6 years ago

Good Morning Sarah, We are sorry to hear that you have experienced an issue with products that have been received. I have reviewed the communication on the order and can see that there are key points that have not been included in the feedback you have provided. You did confirm to us that the items had been fitted to the vehicle for over 3 months without any issues which affected the use of the items, you confirmed that the products were fitted by an individual who was not qualified to complete the job and in this process further damage to the vehicle was caused. This damage which was caused by an individual who did not have the necessary experience or tooling to complete fitment correctly then forced you to visit a MINI garage which advised you the items were not suitable. Prior to this, you were completely satisfied with the products and had not informed us of any issues. Unfortunately, we cannot accept return of any items which have been fitted to the vehicle and have been in use for a considerable amount of time. It would be extremely difficult to process a warranty claim with the advice that the customer has used the items for a long amount of time. We are sorry that we could not have been of more assistance on this occasion.

Posted 6 years ago

“Professional”

Helpful Report

Posted 6 years ago

Good Morning Jack, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion!

Posted 6 years ago

“Nothing, Very slow with refunds, Complied With the returns policy to the letter and it has been 12 days since the company received the parcel. NO REFUND RECiEVED YET”

Helpful Report

Posted 6 years ago

Good Morning Mike, We are sorry to hear that you have experienced an issue with a product which resulted in you requiring to return. I can see that this return case has now been closed and a reimbursement has been issued in order to complete this. We are sorry if we did not process this within the time-frame advised on this occasion.

Posted 6 years ago

“Excellent communications, and the price was good compared to others, these plus fast delivery made for a smooth process from start to finish”

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Posted 6 years ago

Good Morning Ian, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements on this occasion.

Posted 6 years ago

“Exact match. Driver door mirror for my wife's Nissan Note. Saved loads by not buying through a main dealer. Delivery time good. I had it fitted within 20 minutes. Not bad for a novice! Will use again if needed.”

Helpful Report

Posted 6 years ago

Good Morning Michael, Thank you for the brilliant feedback, we are really pleased that you are happy with the quality of our products!

Posted 6 years ago

WingMirrorMan is rated 4.0 based on 879 reviews