Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamsons My Florist, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,568 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,568 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Williamson\'s My Florist Reviews$

About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamsons My Florist,
Beechwood Nurseries, 17 Houston Mains Holdings,
Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 27th October 2025

281

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Birthday flowers arrived too late at 5pm which was disappointing to recipient I have sent an email to (Andrew) to complain but no response Btrian nTurner”

Helpful Report

Posted 6 years ago

$Read Williamson\'s My Florist Reviews$

Dear Brian, Sincere apologies that your order was delivered at 5pm and you felt that this was to late in the day, our standard delivery service runs from 8am till 6pm and my apologies if this was not explained clearly at the time of ordering as we do offer an AM priority service, Please accept my apologies and if you require our services in the future please ask for myself and i shall process your order with some additional flowers as a way of showing you that your continued business is important to us. Best Regards Jim Williamson.

Posted 6 years ago

“I ordered the flowers for my mum and dad’s golden wedding anniversary. The card reflected this, wishing them a happy anniversary. I also ordered a balloon with happy anniversary written on it. The flowers were beautiful, however the balloon attached to them said Happy Birthday, which completely spoiled the moment. I called the shop and was offered a new balloon, the following day! Not really good enough. In the end you refunded the money I paid for the balloon and I received an apology. Was really disappointed in the service I received. Sorry can’t say I’d trust your company again from this experience. Avril”

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Posted 6 years ago

“I have been using Williamsons for sometime now but on this occasion I got the flowers delivered to myself as I was taking them to see the widow in person. I am so glad I got them sent to me as the flowers were lovely but not what I ordered I am just wondering what has been sent in the past. There was only 8 flowers and some greenery for £47.00 pound I called and it was replaced but I would have been totally embaraced if they had been sent direct to my friend so for this reason I don't think I will be using Williamsons again as cannot be trusted it would seen”

Helpful Report

Posted 6 years ago

“Flowers delivered to wrong address - second time !”

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Posted 6 years ago

“Usually order flowers from Williamsons, but disappointed with the valentines bouquet with only 6 roses for £34 and really plain looking , and quite embarrassed with the size of the bouquet, glad I got her a bottle and chocolates to compensate for it 🙁🙁”

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Posted 6 years ago

“Taking into the consideration that it was a Valentine's Day I can understand the workload they get that day, but was rather disappointed with the fact that I paid more for AM delivery because I wanted to surprise my other half before she goes to work. Delivery was made 11.52 which is technically still in that time frame, but it does not mean that is convenient practically and of course that have missed my girlfriend and actually delivered the flowers to my neighbour which was not at home later on that day. I guess I will be celebrating my Valentine's on 15th from now on.”

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Posted 6 years ago

“Was disappointed to visit my mother-in-law and see what £35 plus delivery looked like. Not good value. The photo on the website looks good though. Flowers must be positioned at the front in the photo.”

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Posted 6 years ago

“Flowers were nice but did not last long, only 4 days !”

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Posted 6 years ago

“The design I received was much smallerthan I expected. I have often orderedflowers online and have never had this problem before”

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Posted 6 years ago

“Flowers not of the quality or display previous orders have been. Very disappointing”

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Posted 6 years ago

“The flowers delivered were not the same as the flowers advertised and described. Very disappointed. Considering contacting Chartered Trading Standards Insitute.”

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Posted 7 years ago

“I was very disappointed that my corsage was not as per order. It was not freesia, but white rosebuds which were a little limp on arrival and not in best condition the next day.”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Hi Jean, I am sorry to hear you were unhappy with the corsage you received. I will forward you my email address privately if you could email me and we can hopefully get this resolved for you. Kind Regards, Jim Williamson.

Posted 7 years ago

“I was very pleased with the service when ordering my flowers and delivery was on time but I was very dissatisfied with the flowers and they were dead within a few hours Friends had bought flowers the day before from another shop and they were beautiful I spend a lot on these and was not impressed was going to call the shop but have been away”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Carol, please accept my sincere apologies that you were not completely satisfied with the flowers you selected. Thank you for taking the time to write your feedback regarding this. Please contact me directly at jim@myflorist.co.uk so we can hopefully get this resolved for you. Kind Regards.

Posted 7 years ago

“very small bouquet for the money could have bought better flowers for a fiver from a garage disappointed as birthday present”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Fiona, thank you for your valued review and I am sorry you did not feel that the bouquet was value for money. We strive to purchase the the highest quality stems for our bouquets which are made by experienced florists.

Posted 7 years ago

“On visiting my mother in law after her birthday I was impressed with the flowers I could see had been delivered. Unfortunately I soon realised that the flowers I had paid for were pitiful in comparison with the flowers from other local florists. I will not use you again!”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your email review and I am sorry that you were disappointed with your order. I would value your opinion as to the reason for disappointment (I will forward on contact details) as we endeavour only to purchase the the highest quality stems for our bouquets which are made by experienced florists. With these details, should you wish to place an order in the future, I will be able to personally process and add value as a way of apology and build your trust in Williamson's. Best Regards Jim Williamson

Posted 7 years ago

“Was quite disappointed. Looked nothing like the picture. Much smaller and nowhere near as full looking and the flowers were all different heights. Chose Williamson’s because they’ve been good in the past but not this time.”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your review and please accept my sincere apologies that you felt your order was not value for money. I apologise that in this instance the flower heads may not have been fully open or we may have used alternative stems with a higher cost which reduced the volume and perceived value of your gift. I hope you can allow us to continue to serve you and at the point of ordering indicate to the handler our conversation or contact me directly (I will forward contact details separately) so I can process your order adding value as a way of apology and build your trust in Williamson's as your floral supplier. Best Regards, Jim Williamson

Posted 7 years ago

“on delivery to dunoon address, am delivery not possible as requested flowers not available in time. Bouquet had a mix of roses and lillies, Roses died before lillies opened, not effective as the advertised product.”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your valued review. Please accept my sincere apologies that you were not completely satisfied with your recent order. If you require our services in the future please contact me directly (I will forward contact details) so I can process your order adding value as a way of apology. Best Regards Jim Williamson

Posted 7 years ago

“Delivered on the date specified and very early in the day. However that's the good out the way. The flowers were provided with the essentially "foods" to help keep them fresh which was helpful however didn't prevent them deteriorating over 4 days and during the rose head fell off after 2 days. Will not use again and would not recommend”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your valued review, and please accept my sincere apologies in regards to not being completely satisfied with the flowers. We have a 7 guarantee and would be happy to honour this so please contact me directly (I will forward you on my contact details). Best Regards Jim Williamson

Posted 7 years ago

“Despite a discussion in the shop with a very nice helpful young lady the spray which actually arrived at the crematorium was terrible. We had discussed colours of the flowers for the spray. We agreed to retaining the pink and white as per illustration and changing the third colour for purple. I chose a card with pink flowers to match. What actually arrived was a spray with white, purple and small yellow daisy like flowers with brown centres. It didn’t look good - fairly drab without the vibrancy of the pink.”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for taking the time to respond with your email review, please accept my sincere apologies that you had a disappointing experience, I have had time to look at your order and this was a complete breakdown of communication and transfer of information. Your response has allowed me to address and take measures to ensure a tighter grip on the likely hood of this happening in the future, as a valued customer to our family business I hope in the future you can bring yourself to use us again by contacting me directly so I can process your order adding value as a way of apology and build your trust in Williamsons as your floral supplier. Best Regards Jim Williamson

Posted 7 years ago

“The bouquet that was delivered on my behalf was completely different to the image I was shown on the Company website. The photo on the screen showed a vase packed full of bright yellow flowers with some greenery to set it off and looked delightful. The bouquet that was sent was basically a vase full of green "stuff" with a few yellow flowers spaced out in it, some of the tiny daffodils were already wilting. Before ordering I asked if my bouquet would look the same as the one on the screen and I was told it would be identical, it wasn't and both I and the recipient were left very disappointed. I won't be using this florist again.”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for taking the time to respond with your email review, please accept my sincere apologies that you had a disappointing experience. Your response has allowed me to address and take measures to ensure a tighter grip on the likely hood of this happening in the future, as a valued customer to our family business I hope in the future you can bring yourself to use us again. If so please contact me directly so I can process your order adding value as a way of apology and build your trust in Williamsons as your floral supplier. Best Regards Jim.

Posted 7 years ago

Williamson's My Florist is rated 4.8 based on 5,568 reviews