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Williamson's My Florist Reviews

4.8 Rating 5,879 Reviews
95 %
of reviewers recommend Williamson's My Florist
4.8
Based on 5,879 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Williamson\'s My Florist Reviews

About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall
West Lothian
EH526PA

I phoned in the order on Saturday 6th June and it was not delivered until 4.45pm Monday afternoon. I was shown a photograph of the flowers and they certainly were not worth £60
Helpful Report
Posted 6 years ago
I ordered a floral arrangement from Williamson’s for my mother-in-law as my father in law died and due to CoVid we cannot travel and be there with her. It is a devastating time. I ordered the Seasonal basket and it was 40 British Pounds plus 6 pounds for delivery, which is a total of 46 British pounds and more than $80 CAD. The arrangement was delivered on time but looked completely empty. It had 1 white rose and a few white carnations and some baby’s breath and greenery. Another family member bought an arrangement from another floral shop for the same amount and it was twice the size and looked a thousands times better. I know supplies and services are limited due to CoVid, but my mother-in-law put them side by side and sent a photo and I’m mortified. White flowers are Williamson’s, the pink ones are Lily West and they were gorgeous. I would not order from this company again.
Helpful Report
Posted 6 years ago
I paid extra for delivery on Mother’s Day and the flowers arrived the day before.
Helpful Report
Posted 6 years ago
For a £50 bunch of flowers I definitely wasn’t amazed by them was not worth the money, I also had a problem with the last flowers I ordered as well as online pictures are very deceiving so will probs not be ordering again from here
Helpful Report
Posted 6 years ago
Ordered these flowers for Mother’s Day with a helium balloon. The balloon was not received or the card to say who the flowers were from. Not great considering the price I paid.
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Posted 6 years ago
I received the wrong flowers.. have tried twice to contact yourselves no reply..
Helpful Report
Posted 6 years ago
I ordered (and paid extra for) flowers for Mothers Day, these should have been delivered on Mothers Day (AM) as I had paid for this to happen. Instead they were delivered the day prior in the afternoon. I sent you an email requesting you delete my account as I am sure there are many florists who can get the order right.
Helpful Report
Posted 6 years ago
Got flowers on Saturday and by Monday they were starting to die when usually the flowers I have bought in the past last about 7-10 days
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Posted 6 years ago
Easy online ordering process. But an expensive delivery and the flowers didn’t arrive until after 2pm on Mother’s Day which I felt was quite late. I have to admit I was disappointed with the size of the bouquet for £44, expected more for that price.
Helpful Report
Posted 6 years ago
Delivery arrived very quickly, however the actual product was a much poorer version making it feel very expensive and disappointing.
Helpful Report
Posted 6 years ago
I was very disappointed that the flowers I ordered had not arrived before 10am even though I had asked for that
Helpful Report
Posted 6 years ago
Been using your service for a few years now but disappointed with my latest order... flowers and delivery great as usual however issues with your online ordering experience less so. Going through the ordering i ended up with 2 cards at checkout for £3?each. I couldn’t remove one so I started a new order. Went through the process again and lo and behold I ended up with 2 cards again at checkout although I only ordered one and again the system would not let me remove one... I had to place the order as I was pushed for time and ended up leaving both cards on my order. I know that only one card came through with the flowers.. do I get a refund? Is this something that happens on every order?? Leaves a bit of a bad taste to be honest and not sure I’ll be rushing back to use your service again and already have been looking elsewhere for an alternative.,
Helpful Report
Posted 6 years ago
Bought birthday flowers for partner while working abroad. Delivery was absolutely fine. Returned after 2 days to find most of them wilted and certainly not worth the money spent. Disappointed.
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Posted 6 years ago
The flowers I got looked nothing like I ordered. Was called to let me know that they didn’t have the jug but was told that the same flowers would go with the new vase which would have been fine. Nothing is the same and there are a lot less flowers. It’s really not a nice vase of flowers.
Helpful Report
Posted 6 years ago
Disappointed for the second time. First time I ordered extra orange to replace the some of the White which they told me on the phone was possible. This time the flowers were nearly all buds so looked rather sad.
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Posted 6 years ago
I have ordered lots of flowers from Williamson’s over the years and they have always been beautiful. However, on this occasion the quality and size of the arrangement was very disappointing. I had two separate items for my brother’s funeral and neither, I feel, met your usual high standard. Sorry!
Helpful Report
Posted 7 years ago
Yet another example of your system not connecting! Having placed my order to which you refer via your website, nearly 24 hours later I received a phone call to tell me that it could not be met because you have closed your shop - yet the website had accepted it. And now you are emailing me to ask me about the order that you cancelled. I trust that you have now refunded me for the payment. It was disappointing and left me in a difficult position regarding getting a gift to an elderly lady on her birthday.
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Posted 7 years ago
flowers not as picture, looked cramped complained next day still not had a reply, won't use again
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Posted 7 years ago
Ordered Flowers Cream Exquisite Arrangement for my Girlfriends Birthday and what arrived was completely shocking and nothing like the Website Pic, then I had to take them back myself to get a replacement and was given something which was made up in like to mins, Sorry but I don't think I will be using Williamson's again as I feel very let down on which was meant to be a special day for my partner, I ended up buying a Bunch of flowers in Asda along with a Vas and made up a display myself..
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Posted 7 years ago
Having used williamson's florist on previous purchases, I opted to send her flowers as I was away for a time and expected the usual professional service from Williamson's. However, I was very disappointed that they delivered my daughter's birthday flowers to my home address and not hers. Despite filling in the form to send to her address directly not the billing address! They were left outside my door and due to the weather when she finally got them, they were wilted.
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Posted 7 years ago
Williamson's My Florist is rated 4.8 based on 5,879 reviews