Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,113 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

Wilkinson Cameras 5 star review on 22nd April 2025

D McKeown

Wilkinson Cameras 5 star review on 11th April 2025

B Adams

452

Anonymous

Anonymous // 01/01/2019

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“Excellent fast service. Package arrived on time, in perfect condition.”

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Posted 3 years ago

“My first online purchase from Wilkinson Cameras was a roaring success - I was looking for a particular (discontinued) scanner that was out of stock in most of the big online and high street retailers but in stock and at a reasonable price at Wilkinson Cameras. So I took the plunge and was not disappointed - easy to make an online purchase, excellent communications and my item arrived, well packaged, on the day they said it would.... along with some very tempting camera equipment literature. I will be in the market for a new camera later this year and will certainly look at what Wilkinson Cameras have to offer.”

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Posted 3 years ago

“Ordered on line. Item arrived within the promised time period, even though I placed the order on Christmas day. Now that's good service. I'd ordered a 2nd hand camera body which was described as being in A+ condition. On opening, I really was surprised to see that it was practically indistinguishable from new.”

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Posted 3 years ago

“Outstanding service from Wilkinson. I ordered a camera days before Christmas. It was dispatched immediately and it arrived well packed and in good time. I was given a delivery time slot and kept fully informed via email. Excellent.”

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Posted 3 years ago

“You had the Manfrotto tripod head that I wanted at a very good price. The product arrived within the delivery window specified and was in good condition. Website was easy to use.”

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Posted 3 years ago

“I ordered a new camera from Wilkinsons after being referred by a friend. Looked up on the website what I required, placed and ordered, received confirmation and the camera was received the following day. Amazing service and somewhere I am sure I will use again. Thank you”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very happy with the item supplied, well satisfied.”

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Posted 3 years ago

“Nothings a problem,good knowledge of products always very helpful”

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Posted 3 years ago

“Phoned Preston number on the website about suitable Compact Flash Express memory cards for my Canon R5 which I purchased from Kendal shop. I was told I needed CFexpress cards and given 2 product code numbers - 32Gb 91801 and 64Gb 90867. Unfortunately these turned out to be ordinary Compact Flash cards so it was a good job I rang your Kendal shop to check first as I was now confused. To be fair your Kendal shop was very helpful and quoted me a correct product code for CFexpress card type B which I ordered and has been fine.”

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Posted 3 years ago

“Very fast prompt delivery. Good communication via email, kept up to date on delivery. Definitely recommended!”

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Posted 3 years ago

“It has not arrived yet . Can't comment yet”

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Posted 3 years ago

Hi Dominic, Thank you for your review, We can see that your order was placed 23rd December and upon checking it is currently still in the Royal Mail system, this can sometimes take upto 3 weeks to arrive due to the festive season and bank holidays. If you however the item has not arrived with you then please contact us on 01772 252188 or sales@wilkinson.co.uk Kind regards, Lily I Wilkinson Cameras

Posted 3 years ago

“Iam delighted with the speed and efficiency of your company. The product i purchased didnt look pre-owned.”

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Posted 3 years ago

“My phone query was answered promptly and my subsequent order was safety boxed and dispatched quickly so very good thanks”

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Posted 3 years ago

“Purchased item arrived very promptly and well packaged. Good prices.”

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Posted 3 years ago

“Our new Canon printer was delivered promptly and safely and was easy to set up using the new bulk ink bottles. Seems to work well, and I am very pleased with it.”

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Posted 3 years ago

“Highly recommended. Fast delivery good price, well packaged. Item was top nitch and my son loves it.”

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Posted 3 years ago

“Great customer service. Speedy response and very fast delivery service. Very helpful all round.”

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Posted 3 years ago

“Spoke to a member of staff over the phone regarding my payment that was not going through on your website. He had an attitude problem when I said it must be your website as I don't have a problem on any other website with my bank card! He said it was my card that was the problem and not the website. After 3 attempts with my card I had to make payment via PayPal using the same said card! I didn't like the member of staffs tone of voice. I suggest you change it when dealing with somebody that wants to place an order!”

Helpful Report

Posted 3 years ago

Good afternoon, I’m sorry you had trouble paying. I can see that you attempted to pay twice by card, but on both attempts were unable to verify your details. Modern security standards, in place for your protection, require that you must be able to supply additional security information when paying by credit card. Often this will be the inputting of a security code sent to your mobile by text message or authentication via for online banking app. I’m afraid that we can see from the error codes on your two attempted orders and data from other successful transactions that day, that the issue did either lie directly with your card issuer or with incorrect or missing verification data being entered. I’m glad that you found you were able to pay with PayPal, who do use their own verification methods for securing payments and does explain why this went through differently. I see that as a gesture of goodwill that your chosen method of free 3-4 working day postage was upgraded to a Next Working Day postage and that your order arrived with you just over 24 hours from being placed. I hope you’ll enjoy using your new purchase and have had an enjoyable Christmas. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Very excellent service, Superbly quick delivery”

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Posted 3 years ago

Wilkinson Cameras is rated 4.9 based on 6,113 reviews