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Wilkinson Cameras Reviews

4.9 Rating 6,315 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,329
 Metrics Info
4.9
Based on 6,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Mr J Fitzgerald
Verified Buyer
“I purchased a hood for my Benq monitor. The price was competitive, even compared to that 'well known' online store. The delivery was quick and I would highly recommend using wilkinson Cameras. I prefer to use smaller compabies wherever possible.”
Helpful Report
Posted 4 years ago
P Summers
Verified Buyer
“my purchase of a flash cable arrived within a few days. I am very impressed with the quality of the product and the price was good value”
Helpful Report
Posted 4 years ago
Mr T BRADFORD
Verified Buyer
“Item arrived before the quoted date. Very satisfied. Thank you.”
Helpful Report
Posted 4 years ago
A
Verified Reviewer
“Called in to the Chester store this morning and received a very friendly and helpful service. Purchased a very nice and appropriate pre owned Sony compact camera at a good price. Very pleased with the service.”
Helpful Report
Posted 4 years ago
Dr M Cowburn
Verified Buyer
“A clear simple transaction effectively completed. Thank you.”
Helpful Report
Posted 4 years ago
Mr A Rae
Verified Buyer
“Having recently used Wilkinson, I can recommend them wholeheartedly. I ordered a lens on back order and was kept informed throughout the order. When it was sent, the packaging was top class and the delivery tracking was perfect. The lens was a fantastic price and I was left feeling like I had got a bargain. Have since purchased other items from stock and these were sent with the same attention to detail. First class service.”
Helpful Report
Posted 4 years ago
Mr A Pearson
Verified Buyer
“Had no problems and will use again.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Ordered by phone and this quite simple. The goods came within the stated timeframe and fit my umbrella perfectly. Customer service was good but I’d been advised by someone from another company who was super helpful. I ordered from Wilkinson because the same product was cheaper and would use them again.”
Helpful Report
Posted 4 years ago
Mr P Baber
Verified Buyer
“Pleased with the service from Wilkinson Cameras I placed my order a while ago but due to the pandemic there was a delay before dispatch but I was kept informed and I was happy 😃 goods as described so very good experience”
Helpful Report
Posted 4 years ago
Dr S Spence
Verified Buyer
“Good range of products, helpful staff and an easy to use website. Second hand equipment is available as well which can help your budget!”
Helpful Report
Posted 4 years ago
Mr R Gower
Verified Buyer
“Fast, well packed delivery. Exactly as ordered. Will buy from again.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Mr D Dudkowski
Verified Buyer
“I ordered a very expensive camcorder (Sony FDR- AX700) then had to initially cancel and I found Wilkinson staff very helpful and a full refund was made immediately to my credit card. Some time later I re-orderd and the item arrived safely packed and very fast. In fact I chose the free delivery option and it still arrived fast. The camcorder was almost impossible to find anywhere else as most items seem to be in short supply due to COVID, but they had it (one) in stock. I will consider buying from Wilkinson for photohraphy gear in the future.”
Helpful Report
Posted 4 years ago
P Clifton
Verified Buyer
“Excellent efficient service. Couldn’t be better.”
Helpful Report
Posted 4 years ago
Mr G Grimshaw
Verified Buyer
“Quick efficient and did the job, so far so good.”
Helpful Report
Posted 4 years ago
Mr S McMurtary
Verified Buyer
“The availability of the Panasonic DMC-TZ80 seemed to be limited but Wilkinson cameras offerred one from stock at a good price. It was delivered very quickly and the product is complete and functioned OK on my initial test. If I have one reservation it is that the box seal was broken and the contents were not as "box fresh" as I would expect, Is it a demo camera or all cameras opened and inspected/tested before shipment?”
Helpful Report
Posted 4 years ago
Hi Stephen, Thank you for taking the time to leave a review and I'm sorry you have encountered an issue with your new camera. All items are brand new, unless specified. Ex-display items are clearly listed as such. If an item is in an unsealed box (as many are these days) then we may inspect the contents to ensure they are correct. However, the Lumix TZ boxes do tend to be sealed and in the event that a camera has been removed from the box or a seal broken for any reason, you should be contacted by our Customer Service team at the first opportunity and given any relevant information, before we send the item to you. Every item in our system is tracked as it moves through the company so I can see that your item was sent via one of our retail stores, but that it hasn't been bought or returned at any point. This particular model isn't one we display as standard either (we display the black version instead). However, it may be that a customer in the store wanted to see the silver version and so the box has been opened. If this is the case, you should have been informed of this - this is our standard procedure. I will assume that the store hasn't fed this information to our Online Sales team before dispatching the item to you. I'm sorry if this has taken the shine off receiving your new camera, but please be assured that it is a brand new camera. This will be looked into and any relevant refresher training implemented. Apologies once again if this caused any concern for you. I hope you will enjoy using and get lots of use from your new Lumix TZ80. Please get in touch using sales@wilkinson.co.uk if you'd like to discuss this further or for any support you may require in future - our, usually excellent, customer service does not stop once you have made the purchase. Regards, Alex | Wilkinson Cameras
Posted 4 years ago
Mr B Craighead
Verified Buyer
“Very good service the staff were very helpful”
Helpful Report
Posted 4 years ago
K Moss
Verified Buyer
“Exceptional service. I've never been better informed of the progress of an order. Speedy delivery too. Everything related to the product was exactly as stated on the website. Very pleased customer.”
Helpful Report
Posted 4 years ago
Miss B Ward
Verified Buyer
“Purchased a camera strap and had fast, efficient service. Thanks.”
Helpful Report
Posted 4 years ago
Mr P Mellor
Verified Buyer
“Excellent service from a top drawer seller, could not be more satisfied with thier service and speedy delivery of the printer, would recommend Wilkinson Cameras without hesitation.”
Helpful Report
Posted 4 years ago
Wilkinson Cameras is rated 4.9 based on 6,315 reviews
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