Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,200 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,200 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 9th September 2025

L Chidamahiya

Wilkinson Cameras 5 star review on 5th September 2025

M Serebrianska-Lomakova

Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and arrived next day. Good service.”

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Posted 5 years ago

“Great service - ordered my camera on-line at the end of the day and it was dispatched the next morning.”

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Posted 5 years ago

“They ship stuff when they say they will, it arrives in good condition, and if you need to you can speak to someone over the phone - don't need anything more than that”

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Posted 5 years ago

“Easy to use, well worth the money to get all those childhood memories onto a memory stick”

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Posted 5 years ago

“Excellent quick service. I placed my order and received it withing 3 working days with online tracking.”

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Posted 5 years ago

“Great service... would recommend”

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Posted 5 years ago

“Ordered Nikon b600 spoke to a young lady on the phone very polite good service camera arrived with in 3 days. Excellent”

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Posted 5 years ago

“Great service overall. Very quick email notifications and delivery updates.”

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Posted 5 years ago

“Great on delivery and product! Great service”

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Posted 5 years ago

“I was very happy with my purchase and the delivery. Thank you.”

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Posted 5 years ago

“Great service and so quick. My camera arrived after only a couple of days from ordering (weekend order) and was delivered when they said it would be. Whole process was so easy”

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Posted 5 years ago

“My order was despatched very quickly, but was delayed due to the pandemic and its effect on the postal service. Customer care team were straight on to the delay for me and were very reassuring. My parcel arrived a few days later and was everything I hoped it would be. I would have no hesitation returning my custom.”

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Posted 5 years ago

“Fantastic service ordered a camera Friday afternoon, arrived Sunday morning very securely boxed.”

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Posted 5 years ago

“Absolutely excellent service, ordered 2pm Friday, arrived next day, Saturday. So easy and straight forward to order. Thank you, would recommend 100%.”

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Posted 5 years ago

“Very easy to order and items dispatched really quickly. Very good service”

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Posted 5 years ago

“I always call a new supplier first before ordering online, good staff and my product arrived next day, very impressed will use again.”

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Posted 5 years ago

“Nikon camera and 2 lenses delivered 17 Hours after ordering with free delivery, outstanding. Best price online other than risky grey market outlets. Pre purchase phone info from Preston was courteous and helpful. Parcel was well packaged and protected.”

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Posted 5 years ago

“Absolutely diabolical service from this company. I phoned and enquired on Wednesday, if a camera and lens was in stock. I was told yes it was and I could buy it through their website. No problem order it I did and paid for next day delivery. I then received a phone call and was told it was not in stock in that particular shop, but it was in a different branch and I could get it by Friday. I said OK, it didn't arrive on the Friday and I couldn't get it until the next week. I obviously cancelled the order as this shambles could not be allowed to continue. So now I have no camera and no £1100 I paid for it until the refund is processed. If I hadn't have phoned first and asked about stock I would not be so annoyed as mistakes do happen, but as I did I am. In Reply I think you should check your records before you answer as the parcel has been returned to you and a refund issued to my bank. Also this review was requested by email and if I have left three reviews it shows how annoyed I am. As I stated I phoned to check stock was there to be sent if I ordered with next day delivery and the order was placed 15 minutes before cut of time. This would not have been a problem if the stock had been there as I was told.”

Helpful Report

Posted 5 years ago

Good afternoon, This is the 3rd review you have left with regards to this order. As we have now explained on several occasions, the item you ordered was in stock. You can see using the tracking information provided to you that we sent the item to you. Once again I will apologise for the minor delay in its dispatch, which we called you about immediately and refunded your postage charge. You said you were happy with this and your parcel was sent the following day on a Next Working Day service as promised. This would mean the item arriving on the Friday, which it was scheduled to do, but you contacted us insisting the delivery was cancelled as you no longer wanted it and wanted a refund. As requested, the parcel was stopped and returned to us. We issued your refund as soon as it arrived back with us on Monday 13th. Had we not provided tracking proving that we sent a parcel to you, I could perhaps understand you thinking the item wasn't in stock. Your insistence that it wasn't, despite us having to cancel and retrieve the parcel from the courier, is quite baffling. It would have arrived with you on Friday as you had initially said was acceptable until you requested it was cancelled. A copy of our original response on Friday 10th July is below. " The item you ordered and checked on was in stock. We would never claim an item wasn't in stock if it wasn't. However as it was located in a secondary location and the order was placed so close to the cut off point for a Next Working Day delivery, we were unable to get it shipped to you in time. Please accept our sincere apologies for this. As you are aware, the parcel has already been dispatched and is within the ParcelForce system (currently showing an expected delivery date of today Friday 10th July), which is why we are unable to issue a refund until the parcel is returned to us. A request for the delivery to be cancelled and returned to sender has been placed. There is still a chance the parcel may arrive with you. If this happens, please refuse the delivery. Once the parcel is returned, your transaction will be refunded swiftly. Regards, Alex | Wilkinson Cameras"

Posted 5 years ago

“Ordered Gitzo Tripod online, easy no fuss web site - price was the most competitive. very well wrapped, quick delivery - exactly what I wanted.”

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Posted 5 years ago

“Sold the Canon lens i wanted that was advertised but made me a more than great offer on a later lens! Again Great service from Wilkinsons.”

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Posted 5 years ago

Wilkinson Cameras is rated 4.9 based on 6,200 reviews