Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,113 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

Wilkinson Cameras 5 star review on 22nd April 2025

D McKeown

Wilkinson Cameras 5 star review on 11th April 2025

B Adams

452

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service camera good better than I thought it would be . Keep up the good work”

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Posted 3 years ago

“A good range of products at competitive prices. But what makes Wilkinson Cameras stand out is the excellent customer service. If you have a question they respond quickly in a very friendly, helpful way. Absolutely recommended.”

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Posted 3 years ago

“I'm very satisfied with the service that I have received from Wilkinson Cameras. I've been trying to source a Canon G550 printer for months and have found that it is largely out of stock. I even had the experience of checking with one supplier, who assured me that it was in stock and then refunded my money the next day as they "must have had unexpected, large order" in the interim. In contrast, everything went smoothly with Wilkinson Cameras, who had the item in stock and who then delivered it in a timely fashion.”

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Posted 3 years ago

“I was in the market for a Sony 14mm lens. I had tried other retailers but was put off by the cost of the delivery charges and the carriers used for delivery to a Scottish Island. I rang Wilkinson Cameras and they had the lens in stock, the carriage was very reasonable (hate being ripped off) and the carrier was our Royal One, so I purchased one. Delivered quickly. Impressed with the customer service, others could learn a lot! Will use again in the future.”

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Posted 3 years ago

“Very prompt turnaround and delivery of my order, many thanks.”

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Posted 3 years ago

“Quick friendly service as usual.”

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Posted 3 years ago

“Excellent service. Fast delivery and process of the order explained at every step. Will definitely use Wilkinson again.”

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Posted 3 years ago

“Ordered for next day delivery arrived . Not fulfilled In the interim message to say item missing I ordered a similar item on the same day from Ffordes in northern Scotland it was cheaper and arrived 1100hrs the next day by first class post again cheaper. No strong arguments for using Wilkinsons again unless standard of service improves”

Helpful Report

Posted 3 years ago

Hi Richard, We haven't received any emails or phone calls from you about this order. We'd have been more than happy to investigate it for you, assist you and show you how great our customer service is. Your order was dispatched on time and with a Next Working Day service as you'll have seen from our automated email communications. I can see by looking at the DPD tracking information (included in our dispatch email) that DPD updated you by text and email to let you know that there was a delay to the delivery. I can understand your disappointment with the delay to your parcel arriving, but please consider that it is completely beyond our control if there is a delay with the courier. Given the chance to help you we would have been able to look into this for you at the time. We'd also have been able to refund the difference paid for the next working day service. I've now authorised this for you and it will be actioned today. I'd ask that you consider revising your review in light of the fact that the issue was beyond our control and, now that we have been made aware of it, that we have rectified it as best we can. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Great service and delivery time! Good prices too! Would definitely recommend.”

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Posted 3 years ago

“Speedy turn round and delivery, competative pricing and good liaison throughout the transaction. Thanks”

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Posted 3 years ago

“Fantastic service, great prices, great products”

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Posted 3 years ago

“I bought the Panasonic Lumix TZ80 camera as a gift for my wife. However, the uploading photos to the tablet is very tricky. Sometimes it connects, other times it fails. Then you have to cluck each image separately, with a limit to the maximum number at one time. Very frustrating. Antway, I dropped Wilkinson's alkne to ask if they could help. They didn't bother to reply. Hence only 2 * for Customer Service failings.”

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Posted 3 years ago

Hi John, We reply to most emails the very same day, usually within just a couple of working hours. However, we haven’t received any emails from the email address you used to purchase. Please ensure you are emailing sales@wilkinson.co.uk or fill in a contact form online (https://www.wilkinson.co.uk/w/contact-us/) and we will answer any questions you have as quickly as possible. In the meantime, you may find the full manual is able to help you. Page 319 starts the section on Wi-Fi connection to external devices and sending images with image section for single or multiple images on page 322: https://tda.panasonic-europe-service.com/docs/2z621bee26z1z3df26z656ez706466z24zf723dc2b0ec766107ba3dc2b76ed91674afa4f11/tsn3/data/ALL/DMCTZ100EB/OI/950988/dvqp1246za.pdf#page322 This video shows how to connect and transfer images, including multiple image selection: https://youtu.be/tNTixQfNrpI Hopefully this helps but please feel free to email using sales@wilkinson.co.uk if you need any more information. We’d advise just double checking which address you contacted previously and updating this if you have it saved. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Quick and excellent service.”

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Posted 3 years ago

“Always helpful and knowledgable on products they stock. Friendly staff, Quick delivery on goods if using them as a mail order supplier”

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Posted 3 years ago

“Employee polite and informative. Printer arrived on due date and carrier also polite and friendly. Well done”

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Posted 3 years ago

“Having ordered an Epson XP 8700 Expression Photo printer A4 from Jessops I found they couldn't supply. I contacted Wilkinson Cameras and found them to have stock, so ordered on line and within 7 days I took delivery. They informed me of progress all the time and the printer arrived on the due date in pefect condition. I am highly delighted with their service”

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Posted 3 years ago

“My order was dealt with most efficiently. Shortly after placing the order I received a telephone call to ensure that I had ordered correctly. I was most impressed by the service and telephoned to give personal thanks. I don't often buy cameras but on this occasion found an excellent company.”

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Posted 3 years ago

“Great price and superfast delivery - would recommend to anyone”

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Posted 3 years ago

“Fantastic service Able to speak to someone without having to go through 50 different options (Like the larger stores) was a pleasure, very professional and quick answers Order was taken, shipped the following day and delivered on the next working day”

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Posted 3 years ago

“Ordered one day, delivered the next.. What’s not to like..? Great Service!”

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Posted 3 years ago

Wilkinson Cameras is rated 4.9 based on 6,113 reviews