Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,480 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 12th July 2026

M Serebrianska-Lomakova

467

Anonymous

Anonymous // 01/01/2019

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“Hi, The customer service is very responsive and efficient. I will order again with Wilkinson Cameras without hesitation. Thank you, Aurelien”

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Posted 6 years ago

“Excellent help over the phone, and great service in the Liverpool shop.”

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Posted 6 years ago

“This is my first purchase with Wilkinson Cameras and it’s been a great experience. Their price for the camera bag I wanted was the most competitive. They also delivered very quickly and the parcel was very securely packaged.”

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Posted 6 years ago

“I am extremely pleased with the service I received from Wilkinson cameras. I don’t know the name of the lady that helped me with my order but she was amazing!!!! I have used you twice and I will use you again. Good we’re recrived very quickly no problem. Customer service is fantastic ! The lady that spoke to Antoni bronowski is absolutely wow I love you !!!!!!!!!!!”

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Posted 6 years ago

“Southport Store - have called in a couple of times this week while trying to decide on a tripod purchase. Staff have as always been very helpful and patient. Bought the ‘right’ tripod today in store, plus an accessory to go with it - delighted, thanks.”

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Posted 6 years ago

“Contacted Wilkinsons by phone to enquire about availability of an Epson printer, and was informed not available in the shop but had to be ordered online as they were stored in the warehouse.I ordered online with next day delivery and arrived on time . Very pleased with the product and price, but would have been a bit miffed if I had travelled to the shop(60 mile round trip) to be told I had to order online. I think it would be advisable to make it clear on the web site if the product has to be ordered on line.”

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Posted 6 years ago

“Don`t use this shop. Selling is paramount, after sales care is none existent !!. 28th September I took my cannon camera into the shop due to sometimes showing an error code. It was sent for repair. Contact to discover what was the matter was not acknowledged as the weeks passed by. Today, almost December a replacement camera has arrived due to the length of time. I requested a different camera that does not have this problem but that was refused. My old camera has also been returned BUT is no longer a camera , just junk. They did not bother to put it back together as they received it, just sometimes showing an error code before use. Appalling customer understanding and repair facilities. SHOP SOMEWERE ELSE.”

Helpful Report

Posted 6 years ago

Dear Mrs. Howson, We care very much about our customers and have received many positive reviews commending our after-sales service. Your Sony HX400 (we are not aware of any problems you have had with a Canon model), purchased in December 2016, including a 3 year warranty, was sent off for repair due to a fault arising. You brought this into our Preston store on September 28th. It was uneconomical to repair, so we replaced the camera with a brand new one for you. This was completed within exactly one month. I accept that 4 weeks is a little longer than we would usually like for a warranty repair or replacement and also that you should have been warned that it could take up to this long at the time you booked the camera in. I hope you will accept my sincere apologies for this. I know that Keith, Preston Store Manager, has also apologised during your correspondence with him. The information about your replacement camera was communicated with you via email on the October 28th and was ready to collect the same day. We did also offer to post the item to you should store collection be inconvenient. This information was communicated with you again on November 18th. It was only on Saturday November 23rd that you requested it was posted to you. This was dispatched on Monday 25th on a next day delivery for you. It would appear that you have now received the replacement camera and I very much hope you will get many more years use from it and continue to enjoy taking photographs. Regards, Alex | Wilkinson Cameras

Posted 6 years ago

“My order was dealt with professionally and I was kept informed throughout until I received what I had ordered.”

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Posted 6 years ago

“Easy, quick delivery, very happy with service - thank you”

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Posted 6 years ago

“Bought canon EOS R service great as usual very helpful staff”

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Posted 6 years ago

“Excellent service thank you”

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Posted 6 years ago

“Easy order process and good value for money on a sample pack of high quality inkjet paper, however I payed over £5 for p&p to find the paper arrived creased after being rammed through my letterbox by the delivery person. I would recommend better packaging and appropriate labelling.”

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Posted 6 years ago

“Have dealt with Wilkinson Cameras twice recently, one on line purchase and a purchase in the shop in Kendal. The on line experience was spot on and the purchase in the shop including a trade in was done in a professional and helpful way.”

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Posted 6 years ago

“Very happy with service and product”

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Posted 6 years ago

“Very helpful advice. I wanted to progress from my outdated crossover camera to a DSLR camera for wildlife photography. I was given advice on the different features on different models and which camera would most suite what I was trying to achieve. The advice was a bit over my head at times but i ended up very pleased with my new camera.”

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Posted 6 years ago

“Great service, great price, thanks Wilkinsons I will be back...”

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Posted 6 years ago

“The booking was very easy and the delivery on time 😊”

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Posted 6 years ago

“Postage rather slow! I prefer things to be posted on the day of purchase. Cheap postage or not.”

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Posted 6 years ago

Thanks for shopping with us. We do offer a range of postage options, including timed next working day and weekend deliveries if you need something urgently. The free delivery option chosen on your order is a 2-3 working day service. You can see all our postage options at www.wilkinson.co.uk/delivery-information/

Posted 6 years ago

“Excellent, prompt service.”

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Posted 6 years ago

“Excellent service given in a very friendly and open manner which inspires confidence in the company. A very competitive price for a well tried and tested camera (GH5).”

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Posted 6 years ago

Wilkinson Cameras is rated 4.9 based on 6,480 reviews