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Wilkinson Cameras Reviews

4.9 Rating 6,315 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,329
 Metrics Info
4.9
Based on 6,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr N Shand
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Mr P Atkins
Verified Buyer
“Quick delivery, excellent.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Excellent product, fast delivery would definitely recommend.”
Helpful Report
Posted 4 years ago
Mr D McDonald
Verified Buyer
“Found what I thought was a good camera bag after looking at numerous reviews etc and found it in stock at Wilkinson cameras for a good price. Ordered it and it was delivered the next day. Used it a couple of times since and I am very happy with it and more than happy with the service from Wilkinsons, thank you.”
Helpful Report
Posted 4 years ago
Mr L Sumner
Verified Buyer
“Highly recommended”
Helpful Report
Posted 4 years ago
Mr J Coleman
Verified Buyer
“Really excellent service. Very good customer care. I was kept well informed from start to finish. Super fast delivery.”
Helpful Report
Posted 4 years ago
Mr A Gunter
Verified Buyer
“A first-class shopping experience with Wilkinson Cameras. With an excellent webpage, product in stock and early free delivery.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“I cannot recommend this service high up. Quick and efficient throughout.”
Helpful Report
Posted 4 years ago
Mrs J Ware
Verified Buyer
“A good printer for a very good price!”
Helpful Report
Posted 4 years ago
Mr B Calvert
Verified Buyer
“Great experience from the initial telephone enquiry, through the online ordering process to the speedy delivery. Excellent transaction.”
Helpful Report
Posted 4 years ago
Mr D Tucker
Verified Buyer
“Bought a perfect second-hand lens from them - the product was far better than stated and the aftersales service from graham and the rest of the company was brilliant. highly recommend them.”
Helpful Report
Posted 4 years ago
Mrs C Smith
Verified Buyer
“So great to deal with Wilkinson Cameras. They contacted me to check I would be ok with a product in a different colour. Not a mindless and faceless company who don't care. Very helpful, very prompt with delivery and I will certainly be coming to them in the future. Great service, great products and great prices.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Even though the printer arrived faulty, Wilkinson Camera's helped make an exchange as fast and as seamless as possible.”
Helpful Report
Posted 4 years ago
Mr J Tyler
Verified Buyer
“Good service and quick delivery.”
Helpful Report
Posted 4 years ago
Mr A Weston
Verified Buyer
“Excellent on-lin service.”
Helpful Report
Posted 4 years ago
Mrs J Whitson
Verified Buyer
“Superb fast delivery, faster than indicated on website, everything came in perfect condition. What else can you want? Thank you!”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“I recently had a very prompt and effective response from Wilkinsons to a couple of binocular warranty claims. I used Wilkinson's for the first time for several items over the last 5 months and have been very satisfied.”
Helpful Report
Posted 4 years ago
Mr R Hyde
Verified Buyer
“I required some extra Peak Design camera strap mounting anchor loops, after shopping around I found Wilkinson Cameras to be the best deal. This was mainly due to delivery and packaging cost. As an aside the price at Amazon was around twice the price. The delivery by 1st class Royal mail was better than predicted.”
Helpful Report
Posted 4 years ago
Mr S Cottrell
Verified Buyer
“Ordered a printer which was shipped to me with a delivery label simply stuck on the actual printer box! Not even an attempt to wrap it with paper. In my opinion the printer in its box should have been placed inside another cardboard box with shock-absorbant material to combat handling errors by the courier. Schoolboy error, will not be ordering from Wilkinson Cameras again!”
Helpful Report
Posted 4 years ago
Hi Steve, Thank you for taking the time to leave a review. The printers are packaged by the manufacturers suitably for onward shipping. When Canon/Epson pack these, they are done in such a way to withstand the rigours of shipping. We sell hundreds and hundreds of printers in a year and, as well as high value photographic equipment. We always ensure our parcels are packed in the very best way to arrive safely with our customers. We don't add add packaging in where it simply isn't necessary to do so. This helps to reduce our environmental impact (though we do use recycled materials wherever possible) and we've also found people prefer to have less packaging to dispose of when they receive a parcel as well. I can see you received your parcel several days ago now and we haven't heard from you, so I assume your printer arrived safely. I hope that you have already started using it to print your photos and are enjoying the quality and cost saving that particular model has to offer. Regards, Alex | Wilkinson Cameras
Posted 4 years ago
S Dixon
Verified Buyer
“Good price but slow to dispatch (apparently due to delays with manufacturer, albeit in the UK), though disappointed with the lack of communication from Wilkinson. Told would take up to 3-4 weeks, but 4.5 weeks later I was left to chase them for an update. Called and was told would look into it and let me know, but then never called back or emailed. Got here eventually, but didn’t feel like customer service was adequate.”
Helpful Report
Posted 4 years ago
Hi Stephen, I’m sorry there were delays with your Special Order item. Under normal circumstances these would arrive within the 5-7 days quoted on the website. However, the pandemic has caused huge global supply chain issues from materials shortages, manufacturing delays, right through to shipping container shortages which has severely impacted certain lines. Whilst Billingham bags are made in the UK, many of their raw materials and components will have been impacted for these reasons. We have very detailed order updates, so I can see that the team notified you of the delay within 5 minutes of your order being placed on September 24th advising a 3-4 week lead time and you called for an update just over 3 weeks later on October 18th. I can see your item was then dispatched on October 27th which is a little longer than initially stated. I can understand the frustration this may cause and I am sorry for any inconvenience. Regards, Alex | Wilkinson Cameras
Posted 4 years ago
Wilkinson Cameras is rated 4.9 based on 6,315 reviews
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