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Wilkinson Cameras Reviews

4.9 Rating 6,315 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,329
 Metrics Info
4.9
Based on 6,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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M Amanda Black
Verified Buyer
“£10 delivery for two small items just because I’m in the Scottish Highlands is far too much. Will stop me using again I’m afraid.”
Helpful Report
Posted 4 years ago
Hi Amanda, Thank you for your feedback. Below is some information which may help to explain why we charge more to send to certain postcodes. I'm afraid it is a common misconception that it costs the same to deliver to every area of the UK and couriers do charge more. Your postcode is classed as "Zone 2" by Parcelforce which incurs higher delivery fees and surcharges (on top of our standard parcel price). More information about the surcharges to Zone 2 and Zone 3 locations can be found on the ParcelForce website here: https://www.parcelforce.com/business-parcels/uk-parcel-delivery/understanding-prices We subsidise the costs of most our postage options to keep them competitive, but unfortunately we cannot include certain locations in the free delivery or £4.95 next day delivery options due to the extra costs involved. These services are still subsidised to keep them as low as possible for you though. I hope this helps. Kind Regards, Lily I Wilkinson Cameras
Posted 4 years ago
K Sayles
Verified Buyer
“Very impressed with customer service. I asked a number of technical questions and received in depth response. Made my purchase based on the strength of the customer serviced received. Very pleased with the whole experience.”
Helpful Report
Posted 4 years ago
Mr M Porter
Verified Buyer
“Superb service, friendly and helpful - Highly recommended!”
Helpful Report
Posted 4 years ago
Mr Holt
Verified Reviewer
“Bought a printer from Burnley. Had difficulty connecting it to Wi- Fi. Luke --the salesman was outstanding in helping me to sort out the problem. Worth buying from Wlkinsons--excellent staff.”
Helpful Report
Posted 4 years ago
S Forster
Verified Buyer
“Excellent service throughout. Kept informed right up to the point of delivary.”
Helpful Report
Posted 4 years ago
Mr N Bellwood
Verified Buyer
“Easy purchase online, and quick delivery. The sale price was one not to be missed.”
Helpful Report
Posted 4 years ago
Mr C Phillips
Verified Buyer
“I needed a new printer at short notice. Wilkinsons had got the one I wanted in stock, at a competitive price. I ordered online, received a phone call to confirm delivery details, and the printer, carefully packaged, was delivered the next day. First rate service - I have opened an account.”
Helpful Report
Posted 4 years ago
D Warwick
Verified Buyer
“Fast delivery, great communication and lens seems in excellent condition. Much appreciated!”
Helpful Report
Posted 4 years ago
D Merrifield
Verified Buyer
“I ordered a new camera flash, Wilkinson were the cheapest, processed and dispatched the order quickly with excellent communication. Will definitely recommend and use again.”
Helpful Report
Posted 4 years ago
P Swan
Verified Buyer
“Product arrived on time and was well packaged.”
Helpful Report
Posted 4 years ago
D Whenham
Verified Buyer
“Excellent service. Once again they under promised and over delivered with purchase arriving two days ahead of expected delivery date.”
Helpful Report
Posted 4 years ago
Dr K Blackburn
Verified Buyer
“Impressed you had a Canon lens that was out of stock everywhere else (including Canon Store and Amazon), and it was promptly delivered.”
Helpful Report
Posted 4 years ago
Mrs D Mitchell
Verified Buyer
“Great prices. Superb delivery. Really pleased”
Helpful Report
Posted 4 years ago
G Mutton
Verified Buyer
“The company is great to use but the purchase I made is still not working. Insta360 remote not connecting to camera”
Helpful Report
Posted 4 years ago
Hi Graham, Thanks for leaving a review. I can't see any emails or calls from the information we have on record for you. If you are having a problem with the product you've purchased, please get in touch with Customer Service outlining the issues you are having in as much detail as possible. They'll be able to help you find a resolution. www.wilkinson.co.uk/contacts Thanks, Alex | Wilkinson Cameras
Posted 4 years ago
Mr N Housden
Verified Buyer
“Following telephone call to reserve an Item, online payment was easy and delivery as per scheduled. Helpful staff and excellent service”
Helpful Report
Posted 4 years ago
Mrs R Macfarlane
Verified Buyer
“Very helpful in identifying exactly what I wanted. Rapid delivery. Local firm which I always find comforting.”
Helpful Report
Posted 4 years ago
Mr J Hogg
Verified Buyer
“Very easy to deal with, despatched my well packed and competitively priced camera quickly, and it was delivered earlier than expected. All in all a very satisfactory experience and I'll definitely buy from them again.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Great service quick delivery as promised”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Excellent buying experience right through from equipment selection to delivery. The whole process took 2 days Ordered on a Tuesday night received the item by Thursday lunchtime. Will definitely use again.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“I did a lot of searching to find an appropriate backpack so was delighted to finally find a ThinkTank bag that seemed to fit the bill. Wilkinson's service was fast and efficient and the bag is ideal.”
Helpful Report
Posted 4 years ago
Wilkinson Cameras is rated 4.9 based on 6,315 reviews
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