Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,183 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

Wilkinson Cameras 4 star review on 11th August 2025

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and a very prompt refund for an item I ordered and returned as unsuitable. I ordered a backpack which was slightly too small for my gear. I ordered a larger backpack and returned the smaller one. Excellent service with no hassle, highly recommended.”

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Posted 3 years ago

“Had difficulty with ordering online; ordered the wrong used item my mistake: there were two very similar. Lady dealing with online was not very helpful and in a complete rush with no patience. Just kept telling me what I had ordered, never looking at the fact that there were two very similar. Felt like not dealing with Wilkinson again! However spoke to the Southport branch who went out of there way and found the correct item online. All was rectified in the end and I bought a new item, in the Preston shop.”

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Posted 3 years ago

Good morning, Thank you for taking the time to provide feedback. I can see from the order notes that you ordered a C+ graded Pre-Owned item by mistake, having meant to order the same item in an A+ grade. I can therefore understand why you were a bit taken aback when you opened the parcel expecting a mint condition item, to find one with more obvious use. I can see who you spoke to about this and I have raised the issue with their manager and asked that they speak to the person in question. I'm really sorry that you didn't experience our usual excellent level of service. Providing friendly, expert service is something we are usually very good at and is at the very heart of our business model. I'm sorry we fell short on this occasion and I'm grateful that you gave us another chance at Southport and Preston stores and had the problem rectified. Please be assured that this will be taken further and I hope you will shop with us again online and in-store so we can show you that this isn't standard behaviour for members of our Customer Service team. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Ordering simple and delivery prompt. However this was a small value item which would go through the letter box but was sent for signature on delivery which meant I had to travel ten miles, park etc to collect it. For a big or valuable item I would accept this approach.”

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Posted 3 years ago

“Very efficient all round. Answered a query by Live Chat immediately. Online buying process very easy. Delivered in 2 days- and kept well-informed. Product as stated. Very pleased.”

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Posted 3 years ago

“Easy and efficient beats Amazon hands down.”

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Posted 3 years ago

“Lost a ball from my Leofoto tripod spikes / balls and realised that the 3 legged thing equivalent were the same. Always keen on the best price bought a new set from Wilkinson - they were the best deal around - Leofoto were not available. Arrived quickly and fitted perfectly. Now going to sell the spikes and keep the balls for future spares”

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Posted 3 years ago

“Excellent service at a reasonable price.”

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Posted 3 years ago

“Ordered a printer late one afternoon - was delivered two days later, no complaints at all.”

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Posted 3 years ago

“easy ordering and items arrived quickly”

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Posted 3 years ago

“Extremely helpful and was able to answer all my questions. Would certainly recommend.”

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Posted 3 years ago

“This company has been around since the year dot :) Good old fashioned service”

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Posted 3 years ago

“Good pricing and delivered exactly when stated, what more do you need.”

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Posted 3 years ago

“Excellent and speedy service to the Hebrides”

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Posted 3 years ago

“Excellent customer service and speedy delivery. Would highly recommend.”

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Posted 3 years ago

“Great service. Used item was exactly as described, very pleased”

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Posted 3 years ago

“Great service. Dispatched same day by carrier..Only downside DPD didn't deliver to correct address and had to pick up myself.”

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Posted 3 years ago

“Excellent service. Ordered Thursday afternoon and the product arrived the next morning.”

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Posted 3 years ago

“Friendly helpful people with a good range of knowledge.”

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Posted 3 years ago

“Good price and good service, what more does a customer want?”

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Posted 3 years ago

“Great service , will always find the camera you want.”

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Posted 3 years ago

Wilkinson Cameras is rated 4.9 based on 6,183 reviews