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Wilkinson Cameras Reviews

4.9 Rating 6,325 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,331
 Metrics Info
4.9
Based on 6,325 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr J BHOGAL
Verified Buyer
“BEFORE I PURCHASED THE PRODUCT,I SPOKE TO ONE OF THE STAFF MEMBER REGARDS A QUERY I HAD.FULLY SATISFIED WITH ANSWER, I PLACED THE ORDER STRAIGHT AWAY AND IT WAS DELIVERED PROMPTLY.. I HAD BEEN LOOKING FOR THIS PRODUCT FOR A WHILE AND WILKINSON CAMERAS CAME OUT THE BEST PRICE BY MILES... THANKS WILL LOOK FORWARD TO YOUR NEWSLETTERS FOR ANY FURTHER OFFERS.”
Helpful Report
Posted 6 years ago
Mr G Hopkins
Verified Buyer
“Very quick and straight forward transactions”
Helpful Report
Posted 6 years ago
Mr R Roseff
Verified Buyer
“Excellent service from Wilkinson Cameras. Competitive price. The lens I ordered arrived promptly and well packaged.”
Helpful Report
Posted 6 years ago
Mr S Blackett
Verified Buyer
“Since changing to a Nikon DSLR, bought from Wilkinson’s I have used Wilkinson’s for all my Nikon lenses. I find they have what I want at a very good, often discounted price, all including next day delivery. Keep up the good work.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Great to deal with. Fully understand and really helpful. Totally professional and knowledgable. Would definitely use again and recommend.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Hi, The customer service is very responsive and efficient. I will order again with Wilkinson Cameras without hesitation. Thank you, Aurelien”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Excellent help over the phone, and great service in the Liverpool shop.”
Helpful Report
Posted 6 years ago
D Millard
Verified Buyer
“This is my first purchase with Wilkinson Cameras and it’s been a great experience. Their price for the camera bag I wanted was the most competitive. They also delivered very quickly and the parcel was very securely packaged.”
Helpful Report
Posted 6 years ago
A Bronowski
Verified Buyer
“I am extremely pleased with the service I received from Wilkinson cameras. I don’t know the name of the lady that helped me with my order but she was amazing!!!! I have used you twice and I will use you again. Good we’re recrived very quickly no problem. Customer service is fantastic ! The lady that spoke to Antoni bronowski is absolutely wow I love you !!!!!!!!!!!”
Helpful Report
Posted 6 years ago
A
Verified Reviewer
“Southport Store - have called in a couple of times this week while trying to decide on a tripod purchase. Staff have as always been very helpful and patient. Bought the ‘right’ tripod today in store, plus an accessory to go with it - delighted, thanks.”
Helpful Report
Posted 6 years ago
Mr M EASBY
Verified Buyer
“Contacted Wilkinsons by phone to enquire about availability of an Epson printer, and was informed not available in the shop but had to be ordered online as they were stored in the warehouse.I ordered online with next day delivery and arrived on time . Very pleased with the product and price, but would have been a bit miffed if I had travelled to the shop(60 mile round trip) to be told I had to order online. I think it would be advisable to make it clear on the web site if the product has to be ordered on line.”
Helpful Report
Posted 6 years ago
Mrs L Howson
Unverified Reviewer
“Don`t use this shop. Selling is paramount, after sales care is none existent !!. 28th September I took my cannon camera into the shop due to sometimes showing an error code. It was sent for repair. Contact to discover what was the matter was not acknowledged as the weeks passed by. Today, almost December a replacement camera has arrived due to the length of time. I requested a different camera that does not have this problem but that was refused. My old camera has also been returned BUT is no longer a camera , just junk. They did not bother to put it back together as they received it, just sometimes showing an error code before use. Appalling customer understanding and repair facilities. SHOP SOMEWERE ELSE.”
Helpful Report
Posted 6 years ago
Dear Mrs. Howson, We care very much about our customers and have received many positive reviews commending our after-sales service. Your Sony HX400 (we are not aware of any problems you have had with a Canon model), purchased in December 2016, including a 3 year warranty, was sent off for repair due to a fault arising. You brought this into our Preston store on September 28th. It was uneconomical to repair, so we replaced the camera with a brand new one for you. This was completed within exactly one month. I accept that 4 weeks is a little longer than we would usually like for a warranty repair or replacement and also that you should have been warned that it could take up to this long at the time you booked the camera in. I hope you will accept my sincere apologies for this. I know that Keith, Preston Store Manager, has also apologised during your correspondence with him. The information about your replacement camera was communicated with you via email on the October 28th and was ready to collect the same day. We did also offer to post the item to you should store collection be inconvenient. This information was communicated with you again on November 18th. It was only on Saturday November 23rd that you requested it was posted to you. This was dispatched on Monday 25th on a next day delivery for you. It would appear that you have now received the replacement camera and I very much hope you will get many more years use from it and continue to enjoy taking photographs. Regards, Alex | Wilkinson Cameras
Posted 6 years ago
Mr R Alston
Verified Buyer
“My order was dealt with professionally and I was kept informed throughout until I received what I had ordered.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Easy, quick delivery, very happy with service - thank you”
Helpful Report
Posted 6 years ago
S Campbell
Verified Buyer
“Bought canon EOS R service great as usual very helpful staff”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Excellent service thank you”
Helpful Report
Posted 6 years ago
Mr D Shelton
Verified Buyer
“Easy order process and good value for money on a sample pack of high quality inkjet paper, however I payed over £5 for p&p to find the paper arrived creased after being rammed through my letterbox by the delivery person. I would recommend better packaging and appropriate labelling.”
Helpful Report
Posted 6 years ago
Mr P Roberts
Verified Buyer
“Have dealt with Wilkinson Cameras twice recently, one on line purchase and a purchase in the shop in Kendal. The on line experience was spot on and the purchase in the shop including a trade in was done in a professional and helpful way.”
Helpful Report
Posted 6 years ago
Mr P Buckland
Verified Buyer
“Very happy with service and product”
Helpful Report
Posted 6 years ago
P Harrison
Verified Buyer
“Very helpful advice. I wanted to progress from my outdated crossover camera to a DSLR camera for wildlife photography. I was given advice on the different features on different models and which camera would most suite what I was trying to achieve. The advice was a bit over my head at times but i ended up very pleased with my new camera.”
Helpful Report
Posted 6 years ago
Wilkinson Cameras is rated 4.9 based on 6,325 reviews
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