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Wilkinson Cameras Reviews

4.9 Rating 6,227 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,276
 Metrics Info
4.9
Based on 6,227 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

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S Simpson
Verified Buyer
“Arrived quicker than expected. Well packed. Cannot comment further as it was bought as a gift.”
Helpful Report
(Online) - Posted 1 month ago
K Joiner
Unverified Reviewer
“Fabulous customer service as always from Wilkinson Cameras. I purchased a Fujifilm 18mm f1.4 lens to add to my Fujifilm X5 camera and was highly delighted to receive it promptly and well packaged. The staff are friendly and knowledgeable, and always go the extra mile to deliver outstanding service with a smile. Would not hesitate to recommend Wilkinson to family and friends. Thank you so much. My best regards, Kevin”
Helpful Report
Posted 1 month ago
Mr G Austin
Verified Buyer
“Yes I was happy with my purchase, although I ask to pick it up from a collection point but the still tried to deliver to our house, and I still find it frustrating if you have a digital voucher you can't spend it in store, in this day and age with technology you must be one of the only companies that does that it's so frustrating and then you have to pay for delivery on top when you could just collect from store it needs sorting it's 2025!”
Helpful Report
(Online) - Posted 1 month ago
J Lingard
Verified Buyer
“No problems with order, thank you.”
Helpful Report
(Online) - Posted 1 month ago
J Marsh
Verified Buyer
“Great price, great delivery time and EXCELLENT packaging! Thanks”
Helpful Report
(Online) - Posted 2 months ago
M Barnes
Unverified Reviewer
“I have just ordered a pair of Hawke Frontier Ed x 8x25 binoculars from your online store. I had a choice of various sellers at the same price. I chose to buy from Wilkinson's because of the excellent, caring customer service I received over the phone, when I was originally going to buy from your Preston store. I reserved and then cancelled the reservation. The person who dealt with this could not have been more helpful or understanding. Unfortunately I do not have the man's name to commend him. Thankyou very much. It paid off in a sale.”
Helpful Report
Posted 2 months ago
C O
Verified Buyer
“Very helpful and informative prior to purchase. Quick despatch. Excellent product so far. Price was good.”
Helpful Report
(Online) - Posted 2 months ago
N Day
Verified Buyer
“Great specialist camera shop. Easy to use website and an easy ordering process. I'll be back in the future.”
Helpful Report
(Online) - Posted 2 months ago
F Clark
Verified Buyer
“so helpful and told me when an out of stock camera was avalaible again.”
Helpful Report
(Online) - Posted 2 months ago
L Wilson
Verified Buyer
“Amazing delivery , super quick less than 24 hours and was already delivered to my door . Needed some help getting the battery in which they was super helpful doing and replied quick! Will definitely buy again from here .”
Helpful Report
(Online) - Posted 2 months ago
A Enefer
Verified Buyer
“Ordering was easy and efficient. Goods once dispatched were efficiently delivered. Goods were good and as described. My disappointment was that I was told in advance that dispatch may take 5-7 working days. It took much longer. I understand that these things happen and it was a problem with Nikon not releasing the goods to you quickly. My dissatisfaction is that I heard nothing from Wilkinson to say it was delayed. I waited and waited then contacted you. You responded quickly but I did feel you should have emailed me to say there was a delay but it would be coming soon. As it was, I had no idea whether order would come soon, order was lost or even if I had been scammed. I feel you are a reputable and good company to deal with but disappointed that you didn’t keep me informed.”
Helpful Report
(Online) - Posted 2 months ago
Hi Andy, Thank you for leaving such valuable feedback on your recent purchase from ourselves. I am sorry to hear that the item took longer than the 5-7 working days that was suggested on our website. We pride ourselves on offering all our customers an excellent customer experience. Having read your review and investigated this matter, it does look like this did not occur and we let you down on this occassion. We fully appreciate how frustrating this would have been to yourself. You are correct, we should have contacted you with delivery updates when the estimated delivery date had passed. Please accept our sincere apologies that we failed you on this occasion. The points you have raised have been noted and processes implemented so that this situation does not occur in future. If you have any more questions about this matter or any other, do not hesitate to get in touch. Kind Regards, Wilkinson Cameras
Posted 2 months ago
B Miller
Verified Buyer
“Great customer service. Camera came as described if not even better. Works a dream too. Would 100% use this company in the future. I will likely return as I need any more gear”
Helpful Report
(Online) - Posted 2 months ago
V Spratling
Verified Buyer
“Order online and quick delivery”
Helpful Report
(Online) - Posted 2 months ago
Anonymous
Verified Buyer
“All good.👍 Thank you”
Helpful Report
(Online) - Posted 2 months ago
N Hume
Verified Buyer
“Excellent service. Order well packed and delivered on time.”
Helpful Report
(Online) - Posted 2 months ago
Dr S Spence
Verified Buyer
“As ever, a great service from Wilkinson Cameras. Previously owned products represent great value and you can be sure of what you are getting in terms of quality and condition without seeing it. This is my third previously owned lense purchase and It did not disappoint.”
Helpful Report
(Online) - Posted 2 months ago
Anonymous
Verified Buyer
“Excellent service, prompt, on time, and excellent communications.”
Helpful Report
(Online) - Posted 2 months ago
Mr D LESTER
Verified Buyer
“A fine retailer with a good range of stock and fair prices! Easy to recommend.”
Helpful Report
(Online) - Posted 2 months ago
G Walton
Verified Buyer
“Excellent service and helpful member of staff”
Helpful Report
(Online) - Posted 2 months ago
P Holmes
Verified Buyer
“Ordered online. Had a call to confirm I had placed the order which I liked, order turned up on time with express delivery. Overall very happy.”
Helpful Report
(Online) - Posted 2 months ago
Wilkinson Cameras is rated 4.9 based on 6,227 reviews
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