“They made sure my purchase had arrived safely, anticipating potential issues with delivery. Very thorough and very personable. My only advice, change the delivery method if there's a problem. However, it's worked OK for me.”
“My original order was processed quickly and arrived in good condition. There were a few parts missing from the contents of the package. Through no fault of Wiglys The problem was addressed swiftly and effectively As a result I am now confident that the company will handle any further orders in the same manner.”
“As expected. It (fermentation bin) came promptly, very well wrapped in bubble wrap (quite a struggle to get it!). Stnadard produce (Young's), fully stisfactory. Fair price.”
“The Rose Gold spray paint was delivered very promptly with great updates - so my opinion is excellent sales service! However, the colour was way to pink for what I was looking for. Rose Gold it is not but great service, wish I hadn't bought 2 cans though - needed for a wedding.”
“They had the product I wanted, at a good price, and the website was easy to use. However, I would have liked an option of delivery methods as being offered "next day delivery if you order by 2pm" as the SOLE option when I was ordering after work was, frankly, pointless. I'd much prefer to have had the choice of whether the product was delivered by courier or by Royal Mail (which would have been my choice, incidentally)”
“I ordered from you because you had the type of sealant I needed, it is not that easy to get hold of. Order came quickly with no problems. I would have rated 5 stars but the foam filler used in the packing is not to my knowledge recyclable, shredded cardboard or newspaper is great!”
Thanks for your feedback. Just to let you know that the white round foam chips we usually use are starch based, compostable and biodegradable. If you wet them you can tell.
If the chips we used were different to this it was because we were recycling some packing materials that we have received from a supplier!
“My local home-brew store does not stock the wine kit I use, but Wigley DIY had the very kit I was looking for. Delivery was fast and efficient and the kits packed really well.”
“I bought 2 cans of white marker paint, they were dispatched quickly with good communications.
Unfortunately they were not sufficiently well packed inside the cardboard box and both plastic lids were badly cracked. Photo available if required.
Overall still a good service.
Thank you”
