Wigley DIY Reviews

4.9 Rating 5,498 Reviews
98 %
of reviewers recommend Wigley DIY
4.9
Based on 5,498 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Wigley DIY 5 star review on 5th March 2024
Jayne
Wigley DIY 5 star review on 5th March 2024
Jayne
Wigley DIY 5 star review on 5th March 2024
Jayne
Wigley DIY 5 star review on 5th March 2024
Jayne
Wigley DIY 5 star review on 18th July 2023
IAN CALLARD
Wigley DIY 5 star review on 30th November 2022
Hilary Tringham
Wigley DIY 5 star review on 30th November 2022
Hilary Tringham
14
Anonymous
Anonymous  // 01/01/2019
This was my first purchase, which involved a courier. The items arrived the next day(well packed) as promised and because of the cost of the items, there was no delivery charge, thank you.
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Posted 1 year ago
I bought a pair of gardening gloves that had been star-rated by Gardeners’ World for my husband’s birthday. The price was the best by a good margin and the courier brought them the next day. Birthday Boy was delighted.
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Posted 1 year ago
Brilliant service. Very clear website. Very pleased with product
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Posted 1 year ago
Had the product I wanted at a competitive price and delivered, as promised, the next day.
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Posted 1 year ago
First class, thank you and will be back!!
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Posted 1 year ago
Great service, competitive prices. Keep up the good work!
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Posted 1 year ago
No not happy and when we called we was told put all in a email what was wrong I'm 78 years old I wish I had never had brought them
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Posted 1 year ago
Don’t go there. I have in the past requested ‘call backs’, none received. I have also e-mailed them and, again not, even the courtesy of a reply. It’s either incompetence or arrogance not to return calls. Says it all really! I will never go in there again as B & Q will have my custom moving forward.
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Posted 1 year ago
Hi Geoff, Thank you for your honest review. I am disappointed that we have let you down. If possible I would like more details, could you please email me with some more information about the nature of your query and who was supposed to call you back? My email address is james@wigleydiy.co.uk I have searched through all our email accounts and can't find an email from you on any of them going back several years? We have absolutely no reason to not get back to a customer. We are not perfect (only 4.9/5 stars!) but this is certainly not a habitual problem. My guess would be an oversight on the part of a busy member of staff or perhaps a message not being relayed efficiently. We pride ourselves on our customer service and going 'the extra mile' which is why I'd like to hear more if possible. Thanks again, James Allen Director
Posted 1 year ago
I ordered a tin of Blackfriars Exterior Mahogany Gloss Varnish which I found almost impossible to find elsewhere in the UK. Everyone seems to be selling stain nowadays. It arrived on time and was extremely securely packaged. I was thoroughly satisfied with this transaction and would recommend to others.
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Posted 3 years ago
Easy to order and item arrived on time excellent service👍
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Posted 3 years ago
Excellent Service.
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Posted 5 years ago
Wigley DIY is rated 4.9 based on 5,498 reviews