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Wheelfreedom Reviews

4.9 Rating 2,492 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
Easy to assemble and operate. Battery lasts long and charges quickly . The seat could be softer . We use cushion on the seat as my husband is very slim and finds it hard to sit on.
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Posted 7 years ago
The staff were friendly and helpful. The wheel chair was delivered to and collected from my place of work without any problems. I will use them again and recommend too.
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Posted 7 years ago
For most people, a time where they feel the need for a wheelchair can’t be a good time. So for me too, I chose to hire one when I had lost the ability to walk unaided, therefore losing my independence, indoors and out. I randomly called Wheelfreedom and can say that the first great point was that the processes of hiring, delivery, payment, terms were spelled out in clear language and made simple, all questions answered. Secondly, the chair I was recommended, a fairly basic electric wheelchair, gave me independence to get myself from room to room, then outside to shops, meetings etc. My only criticism was that it was a bit grubby when it was delivered, so needed a wipe down, but honestly everything else was handled well by a friendly staff.
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Posted 7 years ago
Excellent service. Only downside was packing wheelchair back in box after use with only a few instructions on the box.
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Posted 7 years ago
The product arrived on time and was collected promptly. Assembly was easy, there were no usage challenges. The wheelchair was not new, it had signs of wear-and-tear, but this is possibly to be expected. Overall, we were happy with the service, but maybe the cost could be slightly lower.
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Posted 7 years ago
We were very happy with the quality of the product. It was light and easy to use. It was the right size and the product. And most of all, we are very happy that there is a service of this kind available in the UK. Thank you!
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Posted 7 years ago
Efficient delivery, friendly staff to speak to on phone. Will definitely re use as and when further operations require wheelchair.
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Posted 7 years ago
Efficient service.
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Posted 7 years ago
Easy to order and easy to return.
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Posted 7 years ago
Fast, efficient service. Wheelchair came in a very hygienic way, well packed. I am a tall man so would appreciate a wheelchair with higher handlebars to push. Nevertheless, I would use this service again and would recommend it.
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Posted 7 years ago
Great quick delivery and collection service.
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Posted 7 years ago
Great service and delivery but as wheelchair was a self propelling as well as push it did not fit in the car boot very well
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Posted 7 years ago
Great service, pleasant staff who were clear speaking and process explained precisely. Collection went perfectly too
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Posted 7 years ago
Delivery to the Care Home was efficient. Communication with the firm was good. Only four stars because they need a pick-up courier system that doesn’t require someone to be in from “9:00 to 17:00”.
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Posted 7 years ago
Friendly, straightforward, human touch, ring you back when they say they will. Generally really helpful all round
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Posted 7 years ago
Satisfied rather than happy. It was useful to be able to hire a wheelchair for a short period of time.
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Posted 8 years ago
Easy service. Only disappointment is the minimum rental period. We only wanted it for four days but had to pay for a fortnight use. Other than that I can have no complaints.
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Posted 8 years ago
Good, simple service, prompt delivery, broken leg healing well!
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Posted 8 years ago
Chairs are a bit on the rundown side, but good enough
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Posted 8 years ago
The wheelchair was delivered promptly and arrived in good condition and was easy to assemble. My only criticism is that the lightweight chair is heavier than we would have liked as my husband has a double hernia and lifting it in and out of the boot was a bit too much for him.
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Posted 8 years ago
Wheelfreedom is rated 4.9 based on 2,492 reviews