Wheelfreedom Reviews

4.9 Rating 2,379 Reviews
100 %
of reviewers recommend Wheelfreedom
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
Wheelfreedom 5 star review on 24th October 2022
Gina Lloyd
Wheelfreedom 5 star review on 30th May 2022
Heidi Reilly
Wheelfreedom 5 star review on 18th May 2022
Barbara Stickland
14
Anonymous
Anonymous  // 01/01/2019
very quick and easy to hire a wheel chair. Chair was delivered next working day and was in perfect condition. we only used once, absolutely fine and definitely recommend.
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Posted 2 years ago
Very good service and excellent basically brand new wheel chair. Delivery and collection all went smoothly albeit the charge us quite expensive. I only needed the chair for a few days but the minimum hire was for two weeks. Should reduce the minimum time to a week. I would recommend them if you want to hire for a longer period but for a few days I would look locally next time. Can’t fault the service though it’s was perfect.
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Posted 2 years ago
Excellent service at every stage . Polite and helpful phone contact. Prompt delivery of the wheelchair. Very reasonable pricing. Efficient collection when the wheelchair no longer needed. I would happily recommend Wheelfreedom. Thank you for a great service. Kathryn
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Posted 2 years ago
It was good to be able to visit the showroom and have the scooters demonstrated by Kelly who was really good and very helpful,asked the right questions and worked out what we needed and I tried them out and even worked out how we would get it in the car,we purchased our scooter there and then took one home that same day,great service and a very efficient and friendly staff and Kelly especially.
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Posted 2 years ago
Very quick and efficient, great quality of wheelchair supplied. Only slight complaint is that the delivery and collection charge is quite steep - but it was worth it in our case.
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Posted 2 years ago
Delivery and collection excellent. Wheelchair easy to use but heavy to get in and out of the car.
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Posted 2 years ago
The wheelchair arrived very promptly and was a godsend as we had to move Mum around as an emergency for hospital appointments etc. She has now had an assessment and has her own chair, and Wheelfreedom were equally prompt in collecting their chair and terminating the financial agreement. We needed a part for the chair while we had it and this was sent to us straight away. I would recommend this service, people were lovely and helpful, and the service efficient.
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Posted 4 years ago
The wheelchair was received quickly and was clean and well packaged. Full insurance for taking the wheelchair abroad was included, it was easily folded and lightweight and was very useful. The wheelchair was collected quickly when we returned from our holiday. It might be helpful to have optional extras included such as a waterproof cover or wheelchair bag.
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Posted 4 years ago
It was good service. Reliable and speedy delivery and pickup service.
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Posted 4 years ago
Excellent service and very reasonably priced
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Posted 4 years ago
A great service, it gave my wife mobility after her Knee replacement. Delivery and collection so easy to arrange. A helpful staff.
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Posted 5 years ago
Fantastic service from start. Couldn’t be more helpful. It was a very unstressful service at a difficult time. Thank you to all concerned
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Posted 5 years ago
Service was great . Delivery was very punctual. However I wished to rent the smaller version of the scooter. This model was a bit bulky.
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Posted 5 years ago
Prompt service and reliable wheelchair. Felt delivery charge and a minimum 2 week use charge was a little excessive but happy insurance and coverage aboad was included. Friendly staff over the phone and website was easy to use.
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Posted 5 years ago
Easy to assemble and operate. Battery lasts long and charges quickly . The seat could be softer . We use cushion on the seat as my husband is very slim and finds it hard to sit on.
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Posted 5 years ago
The staff were friendly and helpful. The wheel chair was delivered to and collected from my place of work without any problems. I will use them again and recommend too.
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Posted 5 years ago
For most people, a time where they feel the need for a wheelchair can’t be a good time. So for me too, I chose to hire one when I had lost the ability to walk unaided, therefore losing my independence, indoors and out. I randomly called Wheelfreedom and can say that the first great point was that the processes of hiring, delivery, payment, terms were spelled out in clear language and made simple, all questions answered. Secondly, the chair I was recommended, a fairly basic electric wheelchair, gave me independence to get myself from room to room, then outside to shops, meetings etc. My only criticism was that it was a bit grubby when it was delivered, so needed a wipe down, but honestly everything else was handled well by a friendly staff.
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Posted 5 years ago
Excellent service. Only downside was packing wheelchair back in box after use with only a few instructions on the box.
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Posted 5 years ago
The product arrived on time and was collected promptly. Assembly was easy, there were no usage challenges. The wheelchair was not new, it had signs of wear-and-tear, but this is possibly to be expected. Overall, we were happy with the service, but maybe the cost could be slightly lower.
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Posted 5 years ago
We were very happy with the quality of the product. It was light and easy to use. It was the right size and the product. And most of all, we are very happy that there is a service of this kind available in the UK. Thank you!
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Posted 5 years ago
Wheelfreedom is rated 4.9 based on 2,379 reviews