WED2B Reviews

Name: WED2B
Address: 6 Precedent Drive, Rooksley, Bradwell Common, 6 Precedent Drive, Rooksley, Bradwell Common, Milton Keynes
Rating: 4.92

4.9 Rating 40,872 Reviews

98 %

of reviewers recommend WED2B

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About WED2B:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses £699 and under (Excluding Platinum Edition) we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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Maisy Hazelwood-fudge

Nicole Gibbons

2242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Helped change over deposit to different dress that was originally chosen”

Helpful Report

(WED2B Norwich) - Posted 11 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 11 months ago

“The service was good. And Marijn was super sweet and patient.”

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(WED2B Zaandam (NL)) - Posted 11 months ago

We zijn zo blij om te horen dat Marijn ervoor gezorgd heeft dat jij een heerlijke tijd in de winkel hebt gehad! Heel erg bedankt Yanaika voor het delen. Liefs, wed2b ❤️

Posted 11 months ago

“Firstly, Nikki @ Camberley was amazing. So patient and helpful. I didn’t leave with a dress but she helped me figure out what I liked and disliked. I was a little disappointed to see how small the range of size 8 was. Some beautiful dresses but not much variation.”

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(WED2B Camberley) - Posted 11 months ago

Thank you for your kind review, and for coming to see us! Our off the peg service allows our brides to find their dream dress with no lengthy ordering times, however, this does mean that our stock is always subject to change. With new dresses arriving each week, I am confident we can find you your perfect dress. We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 11 months ago

“Unfortunately the store was understaffed and therefore we waited 1.5hours to be seen, with some walk ins getting talked to ahead of us. However, once we were seen by Emma, we had a great experience. Emma was fantastic, she made me feel comfortable and absolutely nailed the brief. I’d already been dress shopping so knew exactly what I wanted and she got it perfect in the first dress. She answered any questions we had and was very patient to ensure I was totally comfortable with my decision before saying yes! Thank you Emma!”

Helpful Report

(WED2B Southampton) - Posted 1 year ago

Congratulations on finding your dream dress! Thank you so much for taking the time to leave us this excellent review and for your feedback. Here at WED2B, we operate on a walk-in service to ensure that our brides are not constrained to an appointment time, which can sometimes mean that our bridal experts are not immediately available during busier periods. We would always advise arriving as early as possible or visiting on a weekday for a quieter experience. Our Customer Care team will always be happy to provide live updates as to how busy it is across our store network. Please be in touch with our Customer Care team at customercare@wed2b.com if you'd like to discuss your visit We wish you all the best for your big day 😊 Best Wishes, WED2B

Posted 11 months ago

“Lovely shop, very lovely ladies and we felt very welcomed! Safe environment”

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(WED2B Antwerp (BE)) - Posted 1 year ago

Hi Giulia, thank you for your kind review, and for coming to our store! We wish you all the best for your big day 💖 Love, wed2b

Posted 11 months ago

“I went into web2b twice to look for dresses. The first time I couldn't find anything that I liked, but on the second attempt I found the dress for my wedding. Staff where really friendly and where very helpful. The price was really good for money. Customer service was OK, they where very friendly it just felt abit rushed but glad I went”

Helpful Report

(WED2B Chelmsford) - Posted 1 year ago

This is so amazing to hear! Congratulations on finding your dream dress and thank you for sharing your kind words. We would love to see photos of your special day at www.wed2b.com/realbride 😊 Your feedback is so important to us – thank you for sharing this. If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help Best wishes, WED2B

Posted 11 months ago

“The assistant was very attentive and helped me find perfect dress. We had a problem with pride as the price was not as it was shown as om the price tag.”

Helpful Report

Posted 1 year ago

This is so amazing to hear! Congratulations on finding your dream dress and thank you for sharing your kind words and apologies for any confusion over the price tags. We would love to see photos of your special day at www.wed2b.com/realbride 😊 Best wishes, WED2B

Posted 1 year ago

“Lovely experience once we actually got to try on dresses. But there was a list of 6 other brides ahead of me and a very long wait and was told that the likelihood was that I wasn't going to be seen. Luckily, I was seen and found my dream dress, but I feel appointment slots would be so much better. Would definitely of saved a lot of stress, tears and enitial disappointment. The team were absolutely lovely and the dress selection was fantastic.”

Helpful Report

(WED2B Exeter) - Posted 1 year ago

This is so amazing to hear! Congratulations on finding your dream dress Michaela and thank you for sharing your kind words. Your feedback is so important to us – thank you for sharing this, here at WED2B, we operate on a walk-in service to ensure that our brides are not constrained to an appointment time, which can sometimes mean that our bridal experts are not immediately available during busier periods. We would always advise arriving as early as possible or visiting on a weekday for a quieter experience. Our Customer Care team will always be happy to provide live updates as to how busy it is across our store network. We would love to see photos of your special day at www.wed2b.com/realbride 😊 Best wishes, WED2B

Posted 1 year ago

“Georgie was really lovely and made me feel very comfortable.”

Helpful Report

(WED2B Gateshead) - Posted 1 year ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, WED2B

Posted 1 year ago

“Nadia hat mich sehr kompetent beraten und dafür gesorgt, dass sich alle sehr wohl gefühlt haben. Ich hatte das Gefühl, dass ich alle Wunsch-Kleider in Ruhe und ohne Zeitdruck anprobieren konnte. Nadia hatte ebenfalls ein gutes Gefühl dafür welche Momente sie begleiten sollte und welche Momente im Kreise der Familie gut aufgehoben waren. Die Erfahrung während der Anprobe war für uns sehr positiv und wird gerne in Erinnerung gehalten. Für mich sorgte die Situation der Abrechnung für Verwirrungen, da ausgesagt wurde, dass sie mir einen Kimono dazulegen würde. Hier fehlte von einer preislichen Auskunft leider jede Spur, sodass dieser abgerechnet wurde, obwohl ich mir diesen selbst eigentlich nicht gekauft hätte. Auf der Rechnung erschienen dann ebenfalls Zusatzkosten für Kleiderbügel, Box, Kimono und Kleidersack/-schutz (etwas über 80€), die vorab nicht transparent gemacht wurden. Demnach für mich eine schöne Erfahrung, aber einen Stern Abzug, da ich mir hier einfach Transparenz und Ehrlichkeit gewünscht hätte.”

Helpful Report

(WED2B Bad Homburg (DE)) - Posted 1 year ago

Hi Merit, dein Feedback ist uns sehr wichtig – vielen Dank, dass du uns das mitgeteilt hast! Wenn es noch irgendetwas gibt, kontaktiere uns bitte unter kundenservice@wed2b.com und wir helfen dir gerne weiter 💖 Liebe Grüße, Wed2b

Posted 1 year ago

“Ich war am 01.06.24 in der Filiale in Lilienthal und wurde von Radhiya sehr freundlich und gut beraten. Ich bin an dem Tag glücklich mit meinem Brautkleid nach Hause gegangen. Ich bin mit der festen Vorstellung hingegangen ein Kleid mit Carmen-Ausschnitt zu wollen, mit floraler Spitze im Corsagenbereich und den Rock in leicht fließendem Stoff in A-Linie. Aber nachdem mir die ersten drei Kleider dann doch nicht so richtig gefallen haben, kam Radhiya mit einer Alternativen mit klassischen Trägern. Es war das Modell Coreena und ich wusste direkt „Das ist es!“ Ich möchte mich an dieser Stelle nochmal sehr für ihre Beratung bedanken :-) Einen Stern Abzug gibt es jedoch wegen der nicht vorhandenen Preistransparenz bezüglich der Verpackung. Eine andere Braut, die mit ihrer Trauzeugin vor uns an der Kasse standen, waren sehr schockiert darüber, dass für den Karton und sämtliche Schutzhüllen für Kleid und Accessoires sowie die jeweiligen Kleiderbügel zusätzliche Kosten entstanden sind. Der Karton an sich wird mit 35€ veranschlagt, die Schutzhülle für das Kleid mit 15€ sowie für Haarschleier und Unterrock zusätzlich noch einmal und jeder Kleiderbügel, der beiliegt kostet ebenfalls nochmal 6€. Somit sind der Braut zusätzliche Verpackungskosten von 89€ entstanden, welches im Vorfeld nicht kommuniziert wurde. Auch mit mir nicht. Dies habe ich nur zufällig durch die Diskussion mit der anderen Braut erfahren. Auch sonst ist in der Filiale nirgends etwas über die zusätzlichen Kosten für die einzelnen Verpackungen aufgelistet. Das fand ich sehr enttäuschend und überraschend, da ich nicht davon ausgegangen bin, dass man für die Schutzhülle überhaupt was zahlen muss, da man schließlich darauf angewiesen ist, um ein so hochwertiges Kleid transportieren zu können. Als ich dann mit dem Zahlvorgang an der Reihe war, sagte ich gleich, dass ich den Karton und alles drum herum nicht brauche für den Transport und die Lagerung. Lediglich eine Schutzhülle und Bügel würden mir genügen. Die Hülle wurde mit 14,99€ und der Bügel mit 6,99€ angerechnet. Ich war nur froh, dass wir die Diskussion der anderen Braut mitbekommen haben, da mir ansonsten auch zusätzliche nicht kommunizierte Kosten entstanden wären, die einem auch nicht in Bargeld rückerstattet werden. Es kann lediglich ein Umtausch „Ware gegen Ware“ erfolgen. Das Erlebnis in dem Geschäft war bis zu dem Zeitpunkt ein sehr gutes. Die Abwicklung an der Kasse mit den Überraschungskosten hat dies jedoch etwas getrübt. Ich drücke der anderen Braut die Daumen, dass sie ihr Geld doch noch zurückbekommen konnte und wünsche ihr eine wunderschöne Hochzeit!”

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(WED2B Lilienthal (DE)) - Posted 1 year ago

“Emma was soooo lovely and welcoming in the beginning till the end, she made the atmosphere exciting throughout the whole session.”

Helpful Report

Posted 1 year ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, WED2B

Posted 1 year ago

“Attentive staff who made you comfortable, and not in a rush.”

Helpful Report

(WED2B Chesham) - Posted 1 year ago

Your feedback is so important to us – thank you for sharing this! If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help 💖 Best wishes, WED2B

Posted 1 year ago

“Tolle Beratung. Habe mich sehr wohlgefühlt.”

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(WED2B Bad Homburg (DE)) - Posted 1 year ago

“Wed2B Milton Keynes helped me find my dress. Lots to try on, although you don't get to choose them from the racks anymore which seems strange. However for most people this is their first time trying on a wedding dress and I had no idea of what was possible. So I would only say that Hadiya needs to be aware of this. The only reason I knew that adding sleeves or adding a bolero was possible was because my sisters were listening to the knowledgeable dresser next door. I felt like this customer had a better overall experience. Maybe Wed2B need to invest in some training of their dressers to really help customers because we can only go on the advice you give. Also the dress I went home with was chosen by me from the rack (I asked to go and look) and did not have the sleeves I wanted but I added a bolero. This gives an idea of what is possible if brides to be get to pick their own dress from the rack.”

Helpful Report

(WED2B Milton Keynes) - Posted 1 year ago

Thank you so much for taking the time to leave us this review. We don't allow brides to browse the rails and pick dresses themselves as we have so many dresses in store, it can be incredibly overwhelming and the dresses themselves do look a lot different on the hanger to how they look when worn, meaning some styles could be overlooked and your dream dress could be missed. Our advisors in store are very good at getting to know our brides and the styles they are looking for, they also have expert knowledge when it comes to the dresses in store. Congratulations on finding your dream dress with us. We wish you all the best for your big day. Best wishes, WED2B

Posted 1 year ago

“I had a very pleasant experience today. I was impressed by the level of service provided. My thoughts and vision were taken into consideration and I felt comfortable. The suggestion I would make is that it would be better if you had inhouse seamstress. Overall I enjoyed my time and was very happy with the service.”

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(WED2B London) - Posted 1 year ago

Your feedback is so important to us – thank you for sharing this Maria! If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help 💖 Best wishes, WED2B

Posted 1 year ago

“Goed geholpen, fijne medewerkers, goed advies en het was heerlijk rustig. Waardoor er echt geluisterd werd na de bruid.”

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(WED2B Eindhoven (NL)) - Posted 1 year ago

“Der Besuch hat sich sehr gelohnt. Unsere Beraterin, Valerie, ist auf die Wünsche und Anmerkungen super eingegangen und hat dabei immer wieder eine passende Auswahl an weiteren Kleider gefunden, sodass schlussendlich das richtige Kleid dabei war. Die Atmosphäre und das Konzept des Ladens sprechen für sich und ist definitiv weiterzuempfehlen.”

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(WED2B Moers (DE)) - Posted 1 year ago

“Very good experience with Middlesbrough store, I found the dress of my dreams!”

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(WED2B Middlesbrough) - Posted 1 year ago

Congratulations on finding your dream dress! It sounds as if our team has done an incredible job assisting you on your bridal journey. We will definitely pass along your lovely comments! Best Wishes, WED2B

Posted 1 year ago

“Kim was great, listened to what I wanted and pulled the most amazing dresses. She was respectful and kind. She deserves the full 5*. If Wed2be as a company didn't try to sell the unnecessary bits such as coat hangers etc then it would be a 5* review.”

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(WED2B Esslingen (DE)) - Posted 1 year ago

WED2B is rated 4.9 based on 40,872 reviews