webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,978 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Info

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“Over all, all good experience but as I said before the Company needs to really improve payment method Having to wait for days for the payment is not on As I really needed the money a lot sooner”

Helpful Report

“At my first visit 3 days ago i was contacted and advised that my retention certificate would validate my registration. At the premises that staff contsct advicd was flawed. I received my log book so returned and updated my valuation. Did not honour the updated higher valuation at my second visit. Literally manipulated to receive the lower valuation losing about ,£150. You hand over your car and documents to then wait 4 days for full payment. Unless you want to lose more money. Very unhappy and fed up. Very unprofessional behaviour.”

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“Better offer than main dealers!”

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“The indicative offer was no where near what I got, but for an older car it was a fair payout. All quick and efficient and done in 20 mins or so”

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“Staff were brilliant. Only reason it wasn’t a 10/10 is the amount knocked off the value for small scratches on the car.”

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“Easy process, everything explained step by step.”

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“had a terrible experience with them, they hassle you with emails, lure you in by putting the value of my car up and up then don't honor the price. I went back after the guy was rude and arrogant and said i have now added the tiny damage onto the valuation website and the price has gone up after 3 days, he said maybe they want hybrids like yours. I showed him the price I was quoted and he went through the paperwork and tablet he had and says, we'll give you xxxxx which was £450 less than the website had said after I had put on the damage. We had a heated discussion about webuyanycar being misleading, underhand, and a very poor way to run a business. In the end somehow "his tablet" said it would give me £250 more, so I sold it to them. When i left i said thanks and goodbye the rude guy wouldn't say thank you, or goodbye and just muttered something rude as I left. if you pay them peanuts , you get monkeys”

Helpful Report

“Online valuation assumes a top grading for condition even for very old vehicles. This inevitably results in disappointment over the final valuation. There could be more transparency over this or some kind of algorithm built into the valuation that assumes that 90% of cars more than 10 years old will have at best a 3 rating.”

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“Great service, good online system. Very Fast transaction. The only downside is that I got a substantial amount slashed down from the original valuation based only on a few pebble marks on a car in pristine condition.”

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“very easy process, excellent service, very pleased with the result.”

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“Quick reasonable price offered”

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“The selling of my car was carried out without difficulty and all was explained as the gentleman went along. Many thanks”

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“Simple easy, Really nice guy, very considerate to my 91 year old father selling his car.”

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“Warm reception and well handled. Gib, was the guy who saw me and helped get rid of the car.”

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“The rep was very open, honest and straightforward from the beginning, hence help me to make up my mind to sell my car. He was very professional in every way and explained everything in detail. Transaction went very smoothly and I would definitely recommend to friends and family. BGB”

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“Great service form St albans”

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“Quick and easy”

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“Takes too long to get the money should be quicker”

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“Adam at the Preston branch could not have been more helpful, 1st class service from start to finish, highly recommend WBAC”

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“Very happy customer”

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webuyanycar is rated 4.4 based on 7,978 reviews