webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,966 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,966 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful”

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“Excellent customer service”

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“The advisor I dealt with was polite, friendly and not at all pushy, it was a pleasure to deal with him.”

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“Extremely quick and hassle free”

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“Convenient service but price offered is low. Told that my MOT was only valid for a ‘few months’ - this was a lie, it was valid until Jan. £50 transaction fee when was not explained.”

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“Very good service”

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“Daylight robbery, poor quote, then more money deducted for the same reasons as the initial quote, I got £500 less than your quote which was £2000 less than the actual value, but situation dictated I had to get rid as I am totally broke, so you take advantage of people's ill fortune. Also charging £50 to get the money today!!! That's real scumbag behaviour, trying to get more and more out of the poor bloke who's obviously needing the cash. Well I will wait the 4 days to get my joke payment.”

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“The process was smooth and direct.”

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“Excellent staff”

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“Nice n quick. Like most things in Yorkshire!”

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“Excellent service x”

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“Very friendly and super efficient service but was offered quite a bit less than estimated even though I’d been as honest as possible on my summary of vehicle condition.”

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“Quick! Easy”

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“Top performance and no fuss at all. Gave me a price which I accepted and stuck to no fuss no hassle and money in account when they said it would be. Completely satisfied. Brad in Torquay was a pleasure to work with always wears a smile and he is destined for promotion I’m sure !! Thanks again.”

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“Dave, the person who dealt with my car sale was great! Super friendly, polite and explained every step.”

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“Great service, very helpful and friendly would recommend this to anyone”

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“Great customer service. Really easy. But lost a point because the online price was quite a bit higher than the actual price.”

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“I took my car there and they bought it and did all the paperwork in 10 minutes, saves all the fuss with trying to sell it privately.”

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“Process is clear, communication is thorough”

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“Very pleasant experience, friendly contact at the branch made me feel welcome.”

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webuyanycar is rated 4.4 based on 7,966 reviews