webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,966 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,966 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and professional service. Friendly team who made the whole process very simple”

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“Easy, quick, no quibble and friendly staff”

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“Quick easy service”

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“Quick and easy job done pronto”

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“My appointment was booked for the Hinckley branch at 10.10am 11th May, your employee did not turn up to the branch until 10.45, no apology for being late. Due to no internet he couldn’t do carry out the appointment what else could go wrong. I then had to go to the Nuneaton branch and I must say your employee there was very professional. Has a company you do need to supply your employee’s with better internet connection. My score is based on the Nuneaton branch not the Hinckley.”

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“Hoping for better value”

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“Good service”

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“Very good service. Very easy transaction. Could not fault them at all. One very satisfied customer.”

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“Great Quick Service”

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“Very straightforward and quick, great service.”

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“Easy, simple. Price calculated online to when took it down was similar and that seemed fair for age and condition of car. Thanks for the simple and quick service.”

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“Quick & simple way to sell our daughters car The customer service was great.”

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“Clearly explained how the process the appointment would take. The. check was thoroughly inspection and how the worth of car was explained. After some discussion we were able to approve purchase .”

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“Very helpful”

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“Quick and clear response. Transparent terms of business. Friendly and knowledgeable person to deal with no sales patter just commonsense remarks. Peace of mind.”

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“The process was so easy and the customer service was excellent from start to finish. Very friendly and professional.”

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“Employee was really great and I walked away happy with the price.”

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“Aisha was very helpful”

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“Quick and painless.”

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“Contact me asap”

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Hi there, I'm sorry to hear that you would rate your experience 1*. If you'd like to speak to a member of the team, I would advise you to send an email to talktousnow@webuyanycar.com so we can assist you further with your complaint. I'd like to apologise again for your experience, and I hope that we can help to rectify this. Thanks, The WBAC Team

webuyanycar is rated 4.4 based on 7,966 reviews